Rated 3.9 out of 5 by 365
Rated 5 out of 5 by Catherine55 The staff at this hotel are awesome!!
Fantastic service! Friendly and helpful staff. Great airport shuttle. Overall great experience! I would highly recommend this hotel!!!
June 1, 2016
Rated 5 out of 5 by xshedevilx Anime North Go To!
I've stayed at this hotel NUMEROUS times, however it's never as busy as it is during Anime North.
With the younger crowd, and the expected numbers, I was surprised when staff were quick and polite when I required a response. Even the maid staff were polite and cheery despite the masses coming in and out at all hours.
Thanks again for making this my go to Hotel whenever I am in the area!
June 1, 2016
Rated 5 out of 5 by Peter027 Weekend Visit
Except for the weather, I enjoyed my stay in Toronto for a 4-day weekend. All the staff I encountered were very courteous & friendly. The food was very good. Wifi is available, but I didn't need it. There is a free shuttle to the airport every ½ hour. The "Union-Pearson Express" is close-by, so getting to & from downtown Toronto is very convenient.
May 18, 2016
Rated 5 out of 5 by Sicilian Hotel of choice when in Toronto
Great place to stay for a restful nice sleep. Very clean and a very friendly staff that took care of my needs.
May 8, 2016
Rated 5 out of 5 by LauraW09 Great hotel!
My stay at this hotel was excellent. Close proximity to the airport and the international centre. The staff were all very helpful and friendly. The rooms were very clean and bed was comfy. The fitness centre also had everything I needed.
May 3, 2016
Rated 5 out of 5 by Briangoestraveling Always Good!
We've stayed at this hotel many times. We have always found the room clean and comfortable. Rodel in the restaurant recognizes us and makes us feel at home.
April 11, 2016
Rated 1 out of 5 by Nothingspecial22 Worest Starwood Experience Ever
After calling down three times to have the party room across the hall shut down, I collected all my belongs and went to the front desk to be moved. The night staff were completely ill equipped to deal with this type of situation. It was the worst night ever and do not recommend this property to any business traveler looking to sleep. I also sent a note to SPG and still haven't heard back. Not the guest experience that they promise!! So disappointed...and exhausted.
April 8, 2016
Rated 1 out of 5 by angrytraveler Airport Hotel with Disasterous Shuttle Service
Shuttle service was a disaster. We waited 50 minutes for airport to hotel pickup. On return to airport, we arrived to lobby at 6:15am for 6:30am pickup and there were 45 people waiting for a 9 person shuttle. The person at the front desk was not helpful and my family walked to the airport rather than miss our flight.
April 4, 2016