Rated 3.8 out of 5 by 297
Rated 5 out of 5 by Aiden70 great Airport Hotel
Good service in Restaurant. Server Jack is very efficient & was very helpful re my celiac requirements. Food was excellent & nicely presented.
November 23, 2014
Rated 5 out of 5 by Jonny1943 Cigaret smoke smell in room.
It smelled like the last occupant of our room had smoked - also the room was very cold when we went back in after we ate.
Appreciated the late check-out.
November 22, 2014
Rated 4 out of 5 by Martin41 Mad Driver by early morning
Airport proximity is great. Only complaint was this time (I stay with you very often) was a bus driver behaviour and not very safe way of driving to the airport on the 12th Early morning 6:00 a.m. shuttle. real reason to write a review! Please check his driving skills and safety measures.
November 21, 2014
Rated 4 out of 5 by Meritage Close to the Airport
We booked this very last minute on Starwood.com and we were able to use points! Very handy as we had a layover in YYZ that was overnight.
The check in was fast and the clerk was very helpful. We missed the shuttle by five minutes - too bad they knew we were at YYZ and there was no customers at the hotel.
Room was clean and comfy - excellent bedding as per usual. Thanks you for a great stay even if it was only a few hours. Just what we needed.
November 16, 2014
Rated 4 out of 5 by dmcd Shuttle service needs improvement
The one and only reason we stayed here is because we were flying out and this was close to the airport and offered a package parking deal. There was enough parking, the shuttle service though left something to be desired. The shuttle is 'scheduled' to leave on the hour and half hour, so we planned accordingly and got down 5 minutes before the shuttle that would get us to the airport in plenty of time. When we arrived in the lobby, again, 5 minutes early, we were told the shuttle left a few minutes ago! Luckily we weren't last-minute and we got to our flight in time. On the way back though, we waited 45 minutes in the cold (returning from DR in November and it'll seem cold!) and when the shuttle finally arrived they didn't have enough room for all the people who were waiting (maybe more frequent shuttles might have helped?) and actually kicked two people off the bus (of course their luggage had to be retrieved, further delaying us). The airport is 5 minutes from the hotel, the shuttle was serving ONLY this hotel, even with two terminals this shouldn't be a problem. Other than that, the hotel met all expectations.
November 17, 2014
Rated 4 out of 5 by francie1 sheraton four points pearson
Comfortable, clean and conveniently located for airport access.
November 17, 2014
Rated 2 out of 5 by Vxrf19d Smelly and Gross
The first room was had not been cleaned. The second room smelled so bad that I could hardly breath. I was thankful to only be there for 8 hours!!
Will not be back!
November 11, 2014