Rated 5 out of 5 by ggmjr My frequent property
I have been staying at this property weekly for 6-8 weeks now. Many people will ding the hotel, saying dingy or run down, but more than anything, I find the property RESPONSIVE.
The lobby is remodeled, the grill/bar has great choices and is reasonably priced. Rooms are clean and modern. Wifi is strong. The best way to describe the property, St Regis service at 4points price.
March 28, 2015
Rated 5 out of 5 by NJResident Overnight Stay
The hotel is centrally located for activities away from the Hartford area. The grill and bar are excellent and mean that one does not need to travel for dinner. I have stayed here before and have always received excellent service.
January 13, 2015
Rated 5 out of 5 by KK58 Immaculate, quiet, comfy hotel is a bargain
I am frankly baffled by the negative reviews on this website, since I have stayed at this hotel many times and have always found it ideal for my needs. It is ultra-clean and quiet, the staff is cheerful and helpful, the showers are HOT, the soft, white towels are plentiful, the rooms are immaculate and spacious, and the beds are terrifically comfortable. I always sleep like a stone here. Oh, and the prices can't be beat. When visiting my mom and sister in Meriden and Durham, respectively, every two or three months, I and my husband often choose to stay here to ensure we get a restful sleep and that we grant our family members several hours a day of privacy. We are seasoned travelers and fairly picky, but we don't like paying for luxe hotels when clean, comfortable, quiet, and cozy will do. I highly recommend this hotel to anyone visiting the area. There is a huge pool to boot. The free coffee is also excellent. (I have never eaten here, but I have enjoyed cocktails in the lounge.)
December 30, 2014
Rated 5 out of 5 outstanding staff
would recomend to family and friends
November 20, 2014
Rated 5 out of 5 by Troy50 Exceptional, Warm and Competent Service
As an SPG Event Planner I negotiated meeting space for an Educators' Conference. From the first call with the Sales Team (Tari and Jennifer) through and including the time spent in the Lobby as we check-out of the Hotel after the Conference ... we received service in keeping with the highest industry standards. As a 12+ year SPG member, I did not expect (or receive) anything less. The Front Desk experience was exceptionally pleasant and the Banquet and Engineering Staff were spot-on!
November 19, 2014
Rated 4 out of 5 by Skylar128 Great Price
We got a very good price with breakfast included. Clean comfortable room. Close to many colleges we were visiting.
November 8, 2014
Rated 5 out of 5 by nathanielm four points meriden
I have to say the hotel is a little modest but where its important its there. The room was very comfe and the restaurant was outstanding as usual..good staff and the fish was once again prepared perfectly.
October 31, 2014
Rated 5 out of 5 by papa9x Great Stay Again
The restaurant staff were wonderful, Charla, Donna & Rose the chef are A#1. I do have one suggestion for my suite. The room was very accommodating, the bed is great, room service second to non, but a light over the sink, microwave area would make it perfect. In the evening that part of the room is very dark and hard to do anything in that area.I would to stay in the same room on my next trip to that area, and hope my suggestion would be looked into. Thanks to the front desk crew for their help as well.
October 18, 2014