Rated 2 out of 5 by jowwow Dated
Furnishings are sparse and very dated; hotel hallways are dim. Room smelled musty. Definitely NOT Starwood worthy. Time for a renovation. Choose an alternative if you're in the area. I'll give it another try if they do a complete renovation.
July 20, 2016
Rated 5 out of 5 by Dyan Excellent
Very clean hotel. Smells good all the time
May 31, 2016
Rated 5 out of 5 by WD65 Great Hotel and very nice staff
All to often we take the time to write a review about how horrible things may be. I'm taking the time to compliment this hotel from the top down. Yvonne and Tracy you always treat me with respect and professionalism that's unequalled. Brenda in the bar you should be running that restaurant. Your awesome and very pleasant. Even the women and men that take care of our rooms are all very accommodating. It must mean you all enjoy your job and who you work with. Great teamwork guys. Keep up the awesome work. Your the best.
April 4, 2016
Rated 5 out of 5 by WD65 Great Place
Love this hotel stay here frequently and they always treat you like family.
March 19, 2016
Rated 3 out of 5 by AndreaG Definitely not your typical starwood resort
This hotel was not what I'd come to expect from starwood. The lobby was a bit musty and the rooms even more so. Definitely needs an update!
March 13, 2016
Rated 5 out of 5 by Tim747 Another Great Stay @ Sheraton in Meriden!
Thanks to Tracy G at the front desk & her boss Steve the nicest two hotel people I've ever met in the hotel Biz, & they love to be at work!
A big shout out to Jess in the restaurant, saw her for lunch Dinner & breakfast, what a great lady! Good food!
Thanks Guys, see you in March!
February 10, 2016
Rated 5 out of 5 by N5YUSA Home away from Home
This is one of my favorite hotels, Location, Staff it all works. From the Front Staff, Traci, Kim, Kevin from Housekeeping and Donna in the Restaurant. If they dont have or cant get it you don't need it
December 27, 2015
Rated 1 out of 5 by NormDec2015 Obnoxious Housekeeping Procedures
My family and I were dead asleep at 9am when housekeeping knocked on the door and immediately opened the door on us. I called the front desk and they explained housekeeping has a policy to open doors and start cleaning at 9am, assuming that everyone checks out by 9am unless guests know to put a do not disturb sign on the door. Nobody told me that at check in, and I have been to dozens of hotels and never been awakened by aggressive housekeeping at 9am! I feel like I am being pressured to get out and am unwelcome.
I told the front desk I was annoyed and her response was 'well there was a sign in the hallway warning you about this, so what do you want me to do about it now??' Terrible staff and terrible procedures. Starwood needs to change procedures here.
December 27, 2015