Rated 5 out of 5 by Rooven Brilliant Customer Service
We stayed here for a long stay while looking for a place to live, as medical school is the reason for relocating. The staff actually became friends. The rooms were in the middle of a total upgrade and we were lucky enough to stay in a completed room. Since we were staying here for a long period of time, we made the hotel manager aware of who we were and introduced our doggies. She was welcoming and did everything one could expect of a "hotel mum". Hotel staff knew our names and were attentive to our needs (i.e. cleaning the room at a moments notice while we were out and about and the pub knew our unique food requests before we could even begin to place an order). Yvonne is the manager and I suggest introducing yourself, as she will stop at nothing to make an experience tailored to your needs. Thank you to everyone, from Kevin in the restaurant to Evelyn at the front desk! I am a bit of a hotel snob, and I truly recommend this hotel, even if your main destination is Yale or a distance in kind.
27 février 2014
Rated 5 out of 5 by itssfc Outsanding!! Thank you so much!
Without a doubt, my family really enjoyed the stay here. The room is really big and comfortable. Since the weather was super terrible and dangerous, our stay at 4 points added a colorful spot to our vacation. The staffs certainly met my needs. We couldn't find transportation to my daughter's interview due to the weather. One of the hotel's manager drove us to her interview. Thank you so much ! We appreciate your kindness to the moon and back! We look forward staying here again.
16 février 2014
Rated 5 out of 5 by Julie What a great place to stay.
I'd like to thank the staff for making my stay so enjoyable.
The room was clean and spacious and the buffet breakfast was excellent.
Every member of staff was so friendly and helpful.
Special thanks to Nasser for sorting out my reservation, Evelyn for arranging the Hotel shuttle for me when my taxi cab didn't turn up and all the staff in the Silver City Sports bar and restaurant, especially Melinda, Maria and Melissa, for making me feel so welcome.
I'm looking forward to my next visit which will definately be in the near future.
7 juin 2013
Rated 5 out of 5 by millionm Convenient and friendly
The really only full service hotel around. The check in was speedy and room was available. Very clean and friendly staff. Can tell that some renovations are going to happen but they are none to happy to please the guest.
16 mai 2012
Rated 5 out of 5 by Mike25 Always a great stay
I have stayed here muliple times and would not hesitate to go back. Staff is great, especially Kevin at the restaurant. This hotel meets all of my needs for business travel.
25 avril 2012
Rated 5 out of 5 by Takman2u Great Stay
We are traveling to CT from VT once every month to visit a granddaughter, and this Hotel is an excellent value with plenty of amenities. We plan on staying at this hotel every time we visit now. It passes our expectations for all the hotels in the area. Thank-you Sheraton for providing an outstanding place to stay every month.
8 février 2012
Rated 5 out of 5 by Dale41 Great stay, incredible service
The staff and accomidations at the Four Points was far above expectation. The front desk staff was very friendly. I had to extend my stay for a week, and Yvonne in Sales and Marketing was helpful and accomidating. The food in the adjoining Silver City Sports Bar and Grill was delicous. The staff and management of the lounge made me feel relaxed and welcome, which is why I kept going back. If I am ever in the area again, there is no other hotel I would rather stay.
7 novembre 2011
Rated 4 out of 5 by Deedle621 Great Hotel-One Small Issue
I have stayed at this Four Points several times and my stay has always been pleasurable. Just wanted to make you aware that I stayed in Room 310 this past Thursday night and the room had an overwhelming musty smell. Something that may want to be addressed by housekeeping.
12 octobre 2013