Rated 5 out of 5 by Melissa218 Excellent Service & Hotel
The customer service that I received from the front desk staff Christina and Pamela was terrific. They went above and beyond to make our trip enjoyable and make us feel welcome. The hotel room was clean and in excellent shape. I would highly recommend this hotel to others and would definitely stay there in the future.
September 22, 2014
Rated 5 out of 5 by Nate77 Excellent Service
I recieved excellent service from Christina and Zarek during my stay, they were really helpful and gave excellent recommendations on places to go in the area. I stayed over the weekend because a friend of mine was on leave(USMC) and he's being sent overseas this weekend. The staff here including two very kind housemen made things perfect for this last stay before he ships out, and he was beyond than impressed with the service level that was offered by the employees at the hotel. The room was comforting and had a nostalgic feel that reminded me of beachside inns and hotels that I stayed at as a child growing up, though this room was much cleaner. Unfortunately didn't get to eat at the in-house restaurant, but the convenience of the Cocoa Beach Surf Shop being located right in front of the lobby was more than fitting.
Overall great stay!
September 16, 2014
Rated 4 out of 5 by SeaWitch BEWARE the Shark Pit
I can no longer eat at The Shark Pit at Cocoa Beach Surf Company/Sheraton Hotel. As much as I like supporting local businesses, I refuse to be treated like a thief.Dan, is a bully and is destroying business. Ordered out tonight and what food they remembered to put in the takeout bags, was over cooked and disgusting. Dan refused to honor a promise to replace a house salad that was missing last time we ordered out. I hope it was worth the $6.99. We will NEVER order or go in there again.
September 13, 2014
Rated 5 out of 5 by HighFlyer84 Second trip here. Really liked this place.
A nice relaxing place to stay. I would have liked to have been right on the beach, but its close anyway. Made up for that by being close to food and shopping options. The restaurant was great and beds were perfect. The staff was super. A great place to stay!!
September 12, 2014
Rated 5 out of 5 by bob2 Great Hotel
From the moment we booked this hotel with Angel, until we checked out after our extended stay, the staff at this hotel couldn't do enough for us. They have one of the best staffs I have seen in quite awhile. The hotel is clean, rooms are very comfortable, very nice amenities. There is a workout room, heated pool with whirlpool, excellent restaurant also with a great staff, very large surf shop and a Starbucks. Everytime we stopped at the front desk, whether it was to get pool towels, ask for directions or a suggestion for a restaurant, they couldn't do enough for us, asking if there was anything else they could do for us. Angel is definitely an asset to this hotel. A great hotel.
February 29, 2012
Rated 5 out of 5 by inturn357 Its hard to say Goodbye
Angel,Adam--all the staff and i do say all the staff--are like family and they treat you the same ,Angel you broke the mold he is one of the best,Adam general manager-outstanding,keep up the good work,Its so hard to say goodbye too people like this,the beach was nice the sun was warm,but Sheraton CoCoa beach is what made it,i said i would return and i did-you see ive stayed here before and it was better then last..i wish i could come back down but im not feeling too well,you see i didnt tell Angel or Adam i had Lymph-node cancer its ok ive been dealing with it,so if im able too health wise and financially able too i will see my family down there at Four points Sheraton because thats the way they make you feel--Like FAMILY...Thanks again too all of you..Your friend Kenneth.M
May 8, 2012
Rated 5 out of 5 by joemc Dude...cool place
Dude is my weak attempt at being funny. This hotel is part of (as I understand it) one of the largest or the largest surfer shops in the country. It is a small clean hotel. Staff all very friendly and helpful. The Shark Pit Bar and Grill was great and the grub was the best I have had in a while. I had the cheese burger and eggs benedict both were great. I understand the pizza is to die for I just ran out of time to try it too. Starbucks in building too. Close to everything in Cocoa Beach and Cape Canaveral. I will be back.
January 8, 2013
Rated 4 out of 5 by cinjo Clean and comfortable
The beds and furniture were comfortable. Everything was kept clean. The person that greeted us was wonderful in helping to plan out our time there. Only one concern: when staying on the 5th floor, we were challenged with the stairs to get to our parking spot with luggage. If there is an easier path, I recommend staff informing guest upon arrival.
September 4, 2014