Rated 4 out of 5 by SethFromFlorida Great staff and comfortable rooms
As a frequent traveler and SPG Platinum member, I can say that the staff at this hotel are the best aspect. Christina really makes you glad you came to this hotel. What leaves a little to be desired is the pool. It looks great on the picture, but it's location in the parking garage and near the street along with the ease access for the locals to drag a cooler in, makes the beach (as it should be) the only option. The rooms and beds are awesome as they always are at SPG and I plan to go back again next time.
August 11, 2014
Rated 4 out of 5 by JAXtraveler Nice "Beach Hotel"
Upon arrival this is a really cool looking hotel. It has a very eye catching motif and the colors are nicely done. The Hotel is about a block from the beach. The Customer Service from the Front Desk was excellent. Our room was nice (very good for a beach hotel) and well appointed. We had to go to a different floor for the ice. The door to the floor with the ice was stuck and it had to be pulled on pretty hard to get open. The towels were just "OK", not plush like expected. The room was clean though. Overall, I could recommend this hotel and would to people just passing through Cocoa or wanting to stay by the beach.
August 4, 2014
Rated 5 out of 5 by Tamtastic27 Four Points Exceeded Honeymoon Expectations
The photos online don't do the rooms justice. It was larger than expected, and very comfortable. Staff was friendly, and everything we wanted to do was within a walk from the hotel. It was a great stay for a honeymoon.
August 12, 2014
Rated 4 out of 5 by CFischerRN5 Great Facilities
The staff and facilities were great. We really enjoyed our stay.
August 11, 2014
Rated 4 out of 5 by WillieMae Dissapointed
I secured two rooms with my corporate credit card. They ended up being "pre-paid" (my mistake when choosing my room) Conf # 701209204. Upon check-out, I requested to have the room charges changed to my personal VISA. I have now been charged THREE times, and have been advised it could be 7-10 days before my account will be credited.
August 7, 2014
Rated 3 out of 5 by mcflute good location
One block away from the beach. Very convenient to beach supplies. The hotel is attached to a huge surf/beach shop. In fact, our room window overlooked the surf shop. Furnishing could use updating/replacing. A/C was very loud.
August 7, 2014
Rated 3 out of 5 by nic1240 terrible location
Well, let me start by saying that the staff at this hotel is fabulous! Everyone I encountered was extremely pleasant & happy to help in anyway. Everyone seemed happy to be at work. Wow! The problem with this hotel is the hotel itself. Our room overlooked the store - how depressing. The swimming pool is in the middle of the parking garage - how depressing again. This is not what you expect from any hotel in a beach town. So…what can you do to make this better? Well, short of redesigning the hotel, so you don’t feel like you are in a fortress, I don’t know… Some service to & from the beach would be nice. A Station related to the hotel that would also give you use of beach chairs or even a rental… My fault for not doing my homework on the amenities of this hotel. As wonderful as your staff is, i would not choose this hotel again.
August 1, 2014
Rated 5 out of 5 by Jacquesj Nice hotel very close to beach
Everything was good at the Four Points. Restaurant had great apps, pizza, and cold beer for great prices. Room comfortable and you could walk to the beach.
August 3, 2014