Four Points by Sheraton

Four Points by Sheraton Macaé

  • 110 Rua Dolores Carvalho Vasconcelos,
  • Bairro da Gloria
  • Macaé,
  • Rio De Janeiro
  • 27937-600
  • Brazil
  • Map

Rooms & Rates


Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Note: At this hotel guests 12 and under are considered children. Please adjust the number of adults and children as needed.
Please see room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children 12 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges.

Rated 3.4 out of 5 by 13 reviewers.
Rated 2 out of 5 by What a rip off! For a hotel rate at USD 220 we expect a good working shower, confy temperature room and loads of complimentary services. That's not what happens! The shower would not keep a constant temperature at all, from freezing to burning in a second, and without any controls with the taps. Also, water flow really poor, with those "water savers" that gives you the feeling that you are having a shower with a bottle of water. Noisy AC, so either you will have a hot night or a turbine disturbing your sleep. And to top it off, every extra is charged - a whopping USD 30 for a poor breakfast, USD 8 for overnight parking, and USD 15 for 24 hours of internet! And that's why you should not stay at this hotel. July 17, 2014
Rated 5 out of 5 by Staff The staff is great and the room very comfortable. July 19, 2014
Rated 4 out of 5 by Good choice SPG is always my choice when travelling. 4 Points is, in my view, best choice for lodging in MAcaé July 14, 2014
Rated 3 out of 5 by restaurant needs improvement Both breakfast and lunch buffets offer nothing beyond obvious. i couldn't find a toaster at breakfast and the sliced bread did not taste fresh (at all). However, the buffet at the event was very good. If felt like two separate hotels. July 4, 2014
Rated 3 out of 5 by good facility and food, but unresponsive staff The facility itself is great but it seems that it needs better maintenance and a much more responsive staff. We had a leak in our room and had to call twice to have someone take care of the problem. Same thing happened to a leak in the training room. Also, I asked a staff member to change fill up the soap dispenser, which was empty, in the women's room and after 2 days they still hadn't done it. The young lady who works at the restaurant though, I think her name is Luciana, was really caring and efficient. June 26, 2014
Rated 4 out of 5 by This hotel has great features Good hotel, w/ good food and good location. June 12, 2014
Rated 2 out of 5 by Crapy staff Hotel is good, rooms are as they should be, clean enough etc as you expect from a SPG hotel. Reception staff is very rude. They are not ment to serve, they speak and treat you as if they where making you a favor, some need to teach them what the word "service" means. Definitively not a SPG standard. My room had lots of problema with telephones i asked them to be changed at least 4 times, with no results, so i gave up. Internet is awfull you are lucky if you get 200 kb/sec in peaks! So forget about Sending filesof your job, you will need the entire night to do so,plus you pay 29 BRS per day! Unbelievable!never saw an internet that crapy for that much, its a real scam. Kitchen is very repetitive, and price/benefit is not convenient. Prices are very high ror what you get, and you will find the menu boting by the 5th day. Better to walk out to Cavaleiros beach and have a nice dinner in a very good restaurant, for 40% less. Staff is never helpfull January 11, 2012
Rated 2 out of 5 by Disappointing experience Stayed in Four Season Macaé room 1402 from April 9th to 12th this year and again was disappointed. For a 4 star hotel and the amount paid doesn't reflect the expected quality: 1. The carpet was stained or bleached. 2. Curtains in the shower instead of glass doors were badly installed and in my last visit the rod fell on me and received no apologies. 3. Cable TV reception was terrible same as last stay. 4. The bed wasn't made from one day to the other just had the blanket placed over it. 5. Breakfast time states from 06 to 10am, but if you go past 08am there is no more omelet being prepared. 6. Mentioned the fact on the bed tidiness at reception and did not get any apologies and was mentioned it would be taken up to housekeeping department. 7. One of my work colleagues left his iPhone charger in the room and asked reception to check if it was found on the previous day of my departure. The clerk was taking long and went out for a meal, next day checked with reception and no information was still available. Left the hotel without the charger. April 13, 2013
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