Rated 2 out of 5 by Al1339 This hotel surveys do not provide feedback
English is a universal language, so why does the hotel only show english TV in the evenings? I have complained about this in the past, and nothing changes!!! No-one hears our concerns!! non residents take over the fitness center in the evenings!!! Feedback is never provided, things remain the same for guests concerns, so people don't provide surveys!!
August 24, 2014
Rated 4 out of 5 by Hero Very good hotel.
The hotel is very good. Installations are good and clean. Maybe some furniture could be updated in future. General food price could be lowered to be competitive with outside alternatives.
August 8, 2014
Rated 4 out of 5 by GJDias Very good!
This hotel is recommended, specially for business.
August 4, 2014
Rated 4 out of 5 by Al1339 Coffee in room / more english TV channels
I have stayed at this hotel several times over the years and I am always having to purchase my own coffee maker for my room, either this or pay a high cost in the restaurant. Company needs to know that it is the small things that matter the most. I like coffee in the evening and it's not here. Additional TV channels are needed in the room, while I am at work my wife was in the room and didn't understand Portuguese and she very upset.
July 27, 2014
Rated 2 out of 5 by Contieri What a rip off!
For a hotel rate at USD 220 we expect a good working shower, confy temperature room and loads of complimentary services. That's not what happens! The shower would not keep a constant temperature at all, from freezing to burning in a second, and without any controls with the taps. Also, water flow really poor, with those "water savers" that gives you the feeling that you are having a shower with a bottle of water. Noisy AC, so either you will have a hot night or a turbine disturbing your sleep. And to top it off, every extra is charged - a whopping USD 30 for a poor breakfast, USD 8 for overnight parking, and USD 15 for 24 hours of internet! And that's why you should not stay at this hotel.
July 17, 2014
Rated 3 out of 5 by Jackie107 Sleep
You should change the pillows.
July 29, 2014
Rated 3 out of 5 by James11 Internet should be free by default
what age are you living in? Internet is free around the world in most hotels and you still charging ? come on!!! please re-evaluate or you loose all of my teams business
July 28, 2014
Rated 4 out of 5 by PHJ59 Excellent hotel in Macae,
Excellent confort and staff.
July 26, 2014