Rated 5 out of 5 by Mac2012 Overnight business stay
Great location, Quiet hotel in Manhattan. Great price, but the facilities are basic and the aircon is noisy.
Staff where great, very friendly and extremely helpful . Would recommend the stay.
September 24, 2012
Rated 5 out of 5 by FrequentTraveller Great Stay, Again!
I've stayed at this hotel at least 5 times in the last 2 years I've been going to New York. I have no complaints and this hotel has everything I need. Close to Soho, great staff, clean rooms.
March 18, 2013
Rated 4 out of 5 by iuhas5 Great stay, great staff
Completely dependable and fantastic staff and great location. What else could you ask for. Nice, clean rooms, nothing more than what I need. Good Italian restaurant attached as well.
April 8, 2013
Rated 5 out of 5 Could not ask for more!
Hotel staff was extremelky friendly and professional. Rooms were clean, well kept, great shower, and comfortable bed. And, great location near Soho and West Village, and the subway.
February 22, 2012
Rated 5 out of 5 by aytac10 This hotel has great hospitality and accommodations
The staff wasvery polite, pleasant and helpful. We received service and help which exceeded our expectations. Patricia, Manager, who first met us,was extraordinarily helpful to us.
May 1, 2013
Rated 4 out of 5 by Carly520 This hotel has a great, friendly staff
The hotel is convniently located in SoHo and is a quick walking trip to shopping and Little Italy. The staff is very friendly and attentive. Great hotel to stay at if going to NYC.
December 12, 2011
Rated 5 out of 5 by dreibede Beautiful facility, great view, convenient
The hotel and my room were beautiful. Everything worked.
My room was on the 21st floor - the view (southward) is awesome. The elevator service was excellent.
Great fitness center.
February 4, 2013
Rated 4 out of 5 by Gil007 Proximity and Accessibility
located in the SoHo area, the hotel brings confort of a SPG Hotel with an easy way to get to Manhatttan uptown by public transportation (metro/subway stations)
January 6, 2014
Rated 4 out of 5 by dan67 fantastic
have stayed here a few times, and this hotel hasn't let me down yet. i love the out of the way location, close to the 1/9. wish the parking garage was a bit closer to the hotel.
January 14, 2013
Rated 4 out of 5 by OnTheGo123 Great Location
one block from the Houston Street 12&3 subway station and just off the beaten path of the west village, the location is great. Staff very friendly and young.
December 28, 2013
Rated 4 out of 5 by WineAdvisoryGroup Great Locaton, Small Rooms
This is a good option for the area and you're looking to stay Starwood and not break the bank. Rooms are small, but clean and comfortable. Great location to explore SOHO
April 3, 2013
Rated 5 out of 5 by formernewyorker Compact but efficient
Stayed over the weekend. Room was small but well layed out.
Staff was exceptional.
Not the easiest to locate and parking was expensive.
Good location overall for soho
August 8, 2012
Rated 2 out of 5 by seafreq Still smells like urine
As other reviews have mentioned, my room smelled relatively strongly of urine.
The location may be good but was disappointed with the experience as a Gold Member.
September 26, 2013
Rated 3 out of 5 by Alison Nice hotel, not a category 4 or 5
Elevator was broken during my stay. Hall noise really loud -- felt like it was in the room. Good value for the price but it is not a luxury hotel by any stretch.
April 24, 2013
Rated 4 out of 5 by chilipeppers Enjoyable
Hotel is in an excellent location and the staff is great. My only complaint would be the rooms are extra small - so its a bit cramped. But def worth the price
April 23, 2013
Rated 4 out of 5 by Emsmui Great value and great location
I've stayed at this hotel several times because it's in a great location. The room is more spacious than other NY hotels and the staff is friendly.
December 10, 2013
Rated 5 out of 5 by JVic58 Quiet cozy nook
Close business and in the midst of a nice neighborhood ensemble of laid back restaurants and eclectic bars.
Great friendly and most of all efficient staff
October 19, 2013
Rated 5 out of 5 by nyc1 Awesome Staff!
The staff are all super friendly, helpful and fun! They make you feel right at home. All the front desk employess we interacted with were absolutely awesome!
November 7, 2011
Rated 5 out of 5 by Greg Great location
Perfect location for exploring Downtown area of NYC. Staff friendly and helpful. Room small but well appointed and very clean. Would definitely stay again!
February 6, 2013
Rated 5 out of 5 by Michele64 We had a great stay
We recently stayed at 4 Points Sheraton SoHo while attending a wedding in NYC. We were very happy with our accommodation. Staff very friendly and helpful.
January 31, 2013
Rated 4 out of 5 by unhappy1123 great hotel with great location
it was a very comfortable stay with pleasant customer service. They did not have executive lounge which was a let down. but other than that a great hotel.
March 24, 2013
Rated 4 out of 5 by JeffG47 Great location
The hotel is situated perfectly for a visit to SOHO and Greenwich Village. You walk out the door and 5 minutes later you are in the heart of these areas.
April 20, 2013
Rated 5 out of 5 by Stevie Excellent Hotel
Bright, clean, conveniently located, wonderful front desk staff was very pleasant and helpful, breakfast and dinner was delicious and reasonably priced.
March 14, 2013
Rated 4 out of 5 by LouisOR Great location, friendly staff
Great location if you want to be away from the midtown/Time Square masses. Lots of restaurants and unique shops in the neighborhood. staff very helpful.
December 31, 2012
Rated 5 out of 5 by Sharonap A nice, clean well located hotel
Stayed here twice this summer. Rooms are small but clean and comfortable. The staff is lovely. Walking distance to SoHo, Greenwich Village and the LES.
August 8, 2012
Rated 1 out of 5 by AndreaM71 My worst experience with starwood hotels
Room was very small, not very clean, unusable.
staff remotely tried to support but really dodn't want to .
really bad experince for me and my family.
June 27, 2013
Rated 5 out of 5 by Gracie51 great
was a very pleasant experience. Our room was very clean, modern and new. The staff always friendly and accommodating. Very convenient to our needs.
September 17, 2013
Rated 5 out of 5 by MACDADDY Excellent Hotel for Business Travel
I have spent that last 3 years staying exclusively at this hotel. The staff is always exceptionally friendly and helpful with any of my needs.
February 13, 2013
Rated 5 out of 5 by maryo fantastic service, new favorite place
The front desk and management could not have been more welcoming for our celebration. This is our new favorite place to stay! thank you again
December 8, 2011
Rated 4 out of 5 by Jeff4 Kudos to Emily
We've stayed at this property 8 or 9 times and have been especially welcomed by Emily who has been gracious, helpful and ebullient. Thanks!!
February 19, 2012