Rated 3.9 out of 5 by 125
Rated 4 out of 5 by ghandi nice
nice hotel, close to company i was visiting
August 25, 2014
Rated 5 out of 5 by Caf11 Great features
Coffee service in the lobby along with the lobby restaurant nice addition.
August 25, 2014
Rated 3 out of 5 by andy111 hotel was ok
i was recognized as a starwood member from checking in. the room was quite nice but i did notice that the reading lights that were attached to the wall were loose and seemed like they would fall off. when i went to the pool, the pool area i found to be quite small and that the sauna/steam room was not working and that it had a bit of a smell to it. i had breakfast in the hotel one morning of my stay. i had french toast and the egg mixture that you would soak the bread in didn't soaking in all the way into the bread. so the middle of the slice of bread was still bread while the outer little bit did have the egg mixture. plus it was not hot. i did return it and it was taken off my bill but i wasn't offered something else. i have stayed in sheratons hotels and their members before and this one wasn't very good. plus on the second night i stayed at this hotel, there was 2 wedding going on which really didn't affect me but i think it caused the fire alarm to go off at about 12:30 in the morning. the hotel staff was very organized for the fire alarm and was apologizing for it. also once i turned on the a/c, the machine was quite noisy. the only good things about this hotel was the staff and the bed. personally i wouldn't stay at this particular location again.
August 11, 2014
Rated 3 out of 5 by Shanendoah Pool Is Nasty
While our room was satisfactory, we were terribly disappointed with the pool. Water was cloudy, there was a prominent scum line around the entire pool. It was like a dirty bathtub ring.
August 5, 2014
Rated 5 out of 5 by sirtravelsalot Friendly Staff
From the time we walked in the main lobby we were treated like we were special. everyone was exceptionally friendly. Even when we went to the lounge for a night cap the friendly/ welcoming, atmosphere was there. It made our stay really nice. Not to mention that the room was great comfortable bed and pillows.
August 2, 2014
Rated 3 out of 5 by Chris575 Great Features and Good Location
Overall the experience was good one. My only recommendation was that the shampoo in the dispenser must have been old because it would was gelatinous and wouldn't lather when you tried to use it.
Other than that my stay was pleasant and the food was good.
July 31, 2014
Rated 1 out of 5 by robie Cant believe you have your name on this hotel
as soon as i walked into this hotel it felt old and dingy with some minor nice touches added, getting into a 3X3 elevator that clunked and banged as it went up then being put in a basic room with a closet for a bathroom and some recent sloppy repairs to the ceiling from a water leak and repairs to where a wall was before and carpet you trip on because its not layer flat.
the sales person was apologetic and said they are working on it slowly as they are busy and it would cost money to shut down floor, i say this is ridicules, i will never be back and will tell my fellow travellers not to go to this location.
Im currently checked into the edmonton gateway four points, and its very nice
July 18, 2014
Rated 5 out of 5 by MikeC1 Mike's stay
had a wonderful stay! rooms were very quite and the condition of the room, bed and bathroom were excellent! very clean and up to date room.
July 3, 2014