Rated 4 out of 5 by Ftr21 This hotel was great.
Loved the pool and food..
July 18, 2016
Rated 4 out of 5 by Shaq81 Could have more than meets the eye
Love the staff how they treated us at the desk and along the hallways, but needs to create a more family environment. We were told about a Bingo at the pool that never happened.
July 11, 2016
Rated 2 out of 5 by edieppa2 They charge you even for the tap water
They charge over $11 a day for parking (for hotel customers), they charge a $25 "service" charge, I called them and was informed it was for electricity, tap/shower water and the "complimentary" coffee. Twice I was asked by the cleaning person to bring my trash and towels to the door. The shower only had a trickle of water. Went to eat downstairs, waited 20 minutes, nobody came, got up picked up a menu and ordered. Another 15 minutes for meal to arrive.
July 6, 2016
Rated 5 out of 5 by Rosipr good location
Easy access, good location, clean and comfortable room, needs larger and thicker bath towels though. Live music, large casino separated from the hotel which is good.
June 30, 2016
Rated 5 out of 5 by J181713 Great place to stay
Great hotel to stay at,recommend
June 13, 2016
Rated 5 out of 5 by Verified Reviewer Exelent service
Exelent hotel ,room and the hotel is clean .
June 13, 2016
Rated 4 out of 5 by DelCin Great Hotel in Caguas, PR
Clean, safe, and reasonable rate. This hotel has a pool, a casino and a restaurant on-site. Room service is available and the food was flavorful. My room had a king bed - very comfortable and clean. Overall, the hotel is great, but could definitely use an upgrade.
June 7, 2016
Rated 5 out of 5 by Joseph907 Awesome
Went to PR for a wedding this past weekend, this hotel was the closest to the reception location. Normally, when I go to Puerto Rico I stay in one of the pricier hotels, but for this occasion i chose the Four Points because of the location. I will admit I didn't expect for a hotel out of the main city to be great as this place was. I cannot comment on the food as I didn't eat at the hotel. As for the room amenities, i must say, the room was super clean, it was perfect for the weekend getaway. I also cannot comment much on the employees as I didn't really encounter many. The Gentleman that processed my check in a was great, quick and easy. Lastly, the Casino is small but it serves the purpose. I highly reccomend this hotel. I will certainly consider making this one of my favorite hotels in PR.
June 6, 2016