Rated 3 out of 5 by HarryA Very basic facilities.
Although the hotel was pleasant and clean, the facilities were a little lacking.
The mini bar in the room was empty.
I signed up for a 1 hour internet access package. This expired after 45 minutes.
The lift was extremely slow.
On the plus side, the reception and bar staff were very pleasant and polite, and the room itself was comfortable. However, I'm not sure I will be booking this hotel again.
August 22, 2014
Rated 4 out of 5 by AldermanDvB Very Good, Perhaps a Step Below Exceptional_DvB
This is a conveniently located hotel with clean facilities and friendly staff. My only two issues were: 1. the two beds are essentially two mattresses connected as one bed (awkward if you plan to stay with a friend instead of, say, a spouse who likes a different mattress), and 2. I asked for two more towels and wash cloths and only received one more towel (this them was not unique, as throughout Europe I asked for two extra of each to bathe at night AND in the morning, and never received the request.. sometimes 2 wash cloths and one towel, sometimes, one towel and 2 soaps, and so on). Overall, I enjoyed my stay.
August 10, 2014
Rated 5 out of 5 by Sunbunny The hotel staff was very friendly
The staff at this hotel were very friendly and helpful. The rooms were nice and quiet. I do think this is a better hotel for business travel or someone who is going to take a car or taxi. It is also fairly close to the train station. But, the walk to Marien Platz is through some very bad areas and I would not recommend that walk.
August 8, 2014
Rated 4 out of 5 by Fam2014 Terrific for families with children
Beautiful Hotel with nice size rooms and kitchenette. Perfect for families!!! Breakfast was worth it, something for everyone, hot food as well as your usual cold items. Staff is kind and attentive, friendly and caring. There is a playground just around the corner from the Hotel that is great to let the little ones let off some steam. It is a bit of a distance from the City Square, but doable with children who are good at walking. I am sure the trolley or the train would be easy to find too.
August 3, 2014
Rated 5 out of 5 by Johnandfamily111 Very comfortable
Beds were the most comfortable on our two week trip. Staff were extremely pleasant and helpful.
July 27, 2014
Rated 5 out of 5 by Sophia64 Great location and stay
The location was great for walking everywhere. Close to main train station, public transportation, parks and Marienplatz.
The hotel is clean, quiet, beds very comfortable with spacious bathroom and balcony/ patio for sitting outside and letting the fresh air into the room. The birds signing and chirping was an added bonus.
Elevator could be a bit larger and faster but then when on holidays it was not a big thing.
Recommend to the hotel that there should be free and fast WiFi everywhere on the premises.
June 8, 2014
Rated 4 out of 5 by hmattos Wonderful People
The hotel is very good. I would like to mention reception people. They are friendly and always ready to help us. But there are four people that I'd like to thank during my stay. Norely, Claudia, Elizabeth and Juliana. They are good friends and they did more than necessary to make me comfortable. Norely is fantastic and I have a special thank to her during my check out process. Once more thanks Norely. You are a good example how to procedee in order to make the guest happy. Congratulations.
June 17, 2013
Rated 4 out of 5 by Ally21 Things to fix
Needs free internet in rooms
Cheaper breakfast price
July 22, 2014