Rated 2 out of 5 by LuisDC Worst Starwood Hotel
We arrived to Munich for the Champions league game, the hotel doesn't have a bellboy or offer help with the luggage (we been for 15 days in Europe and have 2 larges suitecase and 2 carry on)
No upgrades since we were platinum, even on the spg app shows better room available.
Very disappointed on our 1 night stay on the hotel, very poorly management.
May 25, 2015
Rated 5 out of 5 by ebnf Very nice stay
very good room on spg floor, friendly staff, good breakfast buffet, convenient for our travel plans. It was a very good experience.
April 14, 2015
Rated 4 out of 5 by TGrec17 Does the trick
It is a room with a bed with nice amenities. Above that, it is just a standard hotel with no bells and whistles. Gets the job done.
February 19, 2015
Rated 4 out of 5 by Pirax Quite Nice, a few issues though...
At all we had a really nice stay in this Hotel.
The only things that did not meet our expectations was that on the first morning we didnt have warm water in the shower. The Boxes with the Showergel also weren´t filled up.
Everything else was great so far.
People with big SUV´s should be able to drive since the driveways between the several parking levels are pretty small.
February 10, 2015
Rated 5 out of 5 by Vero55 Quality hotel for an unbeatable price
This is one of the very few, if not the only Four Points hotel where I am very please with all its amenities and services. The staff is exceptionally friendly. At checking-in, Lisa made me feel very welcome and not only acknowledge my SPG status but upgraded me to a bigger room. Lisa was the to go person for anything, from city attractions (shopping, dining, public transportation, tours, etc.) to business needs (best place in the hotel to hold a business meeting, borrow an additional power adapter, etc.). She is a very smart young lady, always greeting you with the most genuine smile, eager to help you. The room and bathroom were super clean. The room was spacious, with a big desk and comfortable chair. Having these two was very important as I did a lot of the work from my hotel room. My main concern when staying at a hotel for more than few days is a good night of sleep and, besides its staff, this was one of the best qualities of this hotel. The bed was excellent, not too soft, not too hard. Linens smelled clean and fresh. The comforter and pillows were fluffy and cozy. Not only the bedding was excellent but also the night was quite, not even one night out of the 3 weeks that I stayed at this hotel, I was disturbed or awaken in the middle of the night by annoyances of the other guests. In few words, this hotel is the place to stay in Munich, I highly recommend it and will definitely stay here again.
December 28, 2014
Rated 5 out of 5 by VictoriaTVC Perfect Stay
We had a wonderful two day stay in Munich. Easy access to historic center and incredible staff, polite in every way. Thank you for the room upgrade, the balconies were terrific for our early cocktails with a view.
October 20, 2014
Rated 5 out of 5 by AliceRT Oktoberfest
First time being out of the country and so glad we got to stay at the Sheraton, it was very easy for us to get around and was so close to the Oktoberfest. Would recommend to anyone...your staff were sweethearts!!
September 23, 2014
Rated 4 out of 5 by AlFani Excellent Location
This Hotel is just in the hear of Munich, however provides excellent facilities and comfort. Big rooms for the family, parking possibilities and close to the shopping center of Munich.
September 3, 2014