Rated 4 out of 5 by hfz10 This hotel is suitable for families
- Suite room was gorgeous.
- Suitable for families.
November 27, 2013
Rated 4 out of 5 by Cruiser07 Good sleep, good breakfast
Nice business hotel, close to city center. Very good bed let you get good sleep. Renovated breakfast room with very good bufet.
Minor complaints: Bathroom smell not fresh, aerator of tap needs to be replaced, frame of cosmetic pad dispenser was loose and fell down
November 23, 2013
Rated 5 out of 5 by matias13 good weekend
two and a half days in München with my family. Good room, big enough for four. Very clean and new. The staff is excelent
November 4, 2013
Rated 5 out of 5 by CandD Ideally placed for exploration of Munich
A well-run, comfortable hotel. My only adverse comment is that free WiFi should be provided in bedrooms. Internet access is however available from the lobby and use of a connected printer is allowed.
Still my stay was comfortable and perhaps it does us all good to have a break from the Internet.
November 2, 2013
Rated 5 out of 5 by WAUKER Hotel within walking distance to subway
Great hotel, excellent location to public
transportation, staff great to make us
feel welcome and met all our needs.
Provided maps and recommended places to visit
October 19, 2013
Rated 1 out of 5 by Jack400 Way too expensive
380€ for a night, ridiculous! And Wifi access is even additional charge.
Hotel is ok, would expect rate to be around 150€
October 11, 2013
Rated 3 out of 5 by Merik68 Octoberfest in Munich
Stayed at the hotel for Octoberfest which is literally right outside the door... and only steps away. Nice hotel, clean, responsive staff... However... lots of little maintenance issues need attention and were a distraction: soap/shampoo dispensers were empty, fridge not functioning (fridge is in the room but not turned on as the "mini bar" items were only available in the the lounge or by delivery), light in closet wouldn't shut off, remote battery kept falling out... That said, I'm sure the hotel staff would have responded had I asked but the little issues kept piling up and the staff were EXTREMELY busy with Octoberfest guests. Otherwise a convenient location near Octoberfest and a 20 minute walk to the center of Munich's historic district
October 2, 2013
Rated 5 out of 5 by EHFFM1971 Perfect as always
Nothing to complain...Service top as always and as exprected. Thanks
September 23, 2013
Rated 4 out of 5 by Jck29 1 night stay
As gold member I got the upgrade in the nicer room, it was Ok, but the shower was dropping and the water was very long to be absorbed.
September 6, 2013
Rated 5 out of 5 by mwho Four Points Sheraton Munich
My first visit to this hotel.
Excellent staff greeting, check in was very fast and smooth.
Room quality is high, spacious and nicely decorated.
Bathroom also excellent.
I was staying at the SPG floor and got a nice view of the city with a balcony !!! It was fantastic.
Just one minor thing...why not offer free Wi Fi ??? :-)
September 5, 2013
Rated 4 out of 5 by almaawali mu
resaption is not good explen for us that time
pecose .I reseved email the internet and cofe free she sad nonono.and her saund caming up. my frend sad last time come the hotel
mapy I dont no engleh good pat she must explen weth me. good.. she dident bad no no
pat I hop in next time wall be pater. plef me im so haby wthe u hotel . I gef my frend u hotel he wall com in thes manth... im soo sory
September 4, 2013
Rated 4 out of 5 by Hanswurst1 Perfect location for Oktoberfest.
Right at the edge of the Theresienwiese, this hotel would be perfect for anyone attending Oktoberfest. Other times it is also good, though it is 3 stops on the U-Bahn from the Marienplatz at the city's center. Other parts of town (museums, parks, etc.) are easily reached by U-Bahn. Comfortable accommodation at a reasonable price.
August 23, 2013
Rated 5 out of 5 by VAFamily Fantastic hotel!
We just returned from an 8 night stay, and it was wonderful from start to finish. The location is great, the staff is wonderful, and the breakfast was fantastic. I would highly recommend the studio to anyone traveling with a family. We had our 2 teens with us and it didn't feel cramped at all. The balcony was the icing on the cake. If you are visiting Munich, stay at the Four Points Sheraton!
August 19, 2013
Rated 5 out of 5 by Buzz05 Great hotel
We thoroughly enjoyed our stay at Four Points Sheraton Munich. The room was quite spacious, air-conditioned, and nicely appointed. Beds were very comfortable. Very helpful and friendly staff.
August 12, 2013
Rated 5 out of 5 by SL214 Great customer service
I had a great stay at this hotel. I especially appreciated the helps of Jens, who was working the front desk. He helped me find a restaurant that my wife and I had visited years ago. I wanted to buy a bottle of brandy that is unique to this place as a present for my wife. He helped me find it, found a taxi (a sustainable taxi as well), talked to the driver to take me there and wait for me and then take me to the airport - quite important as I had very limited time before my flight that afternoon. It worked out perfectly, wife was very happy!
July 24, 2013
Rated 2 out of 5 by Maktak Overall facilities were not up to Four Points by Sheraton standard
Bed - too soft for us. Even worse, we asked for a double bed, but were provided with two single beds laid aside, extremely uncomfortable.
Our room was not upgraded, against normal and expected experience, even though I booked my room with full payment more than one month in advance. I was informed that all better rooms were taken, whereas I could still find rooms of better sorts available for booking then.
Location - far away from station
Food - limited varieties
Quality - barely up to standard
Service - acceptable
June 27, 2013
Rated 3 out of 5 by Utrillas Location out of the city center
Great the staff and the spg recognition. Also the breakfast is complete and good.
The hotel is not in a very good area and out of the city center.
Terrible the fact that you have to pay for the wifi, in XXI century is unbeliveable, I didnt paid as platinum member, however is not acceptable. More when it was working very bad.
Parking is 20 euro fee however you can pay 6 euro per day and parkingin the street.
Housekeeping was not looking for customer needs, as example only two towels in the room or bath gel was finish since the first day never they put more; however a quick call to reception an inmediatly the provide.
No access to the lobby hotel by car, you have to parking your car in the street and disturb the regular traffic, also with rain is a problem.
Could be a good hotel if you travel in young couple or young friends and your looking price but for families is not the best quality/price hotel in the city.
June 25, 2013
Rated 4 out of 5 by hmattos Wonderful People
The hotel is very good. I would like to mention reception people. They are friendly and always ready to help us. But there are four people that I'd like to thank during my stay. Norely, Claudia, Elizabeth and Juliana. They are good friends and they did more than necessary to make me comfortable. Norely is fantastic and I have a special thank to her during my check out process. Once more thanks Norely. You are a good example how to procedee in order to make the guest happy. Congratulations.
June 17, 2013
Rated 3 out of 5 by GT69 All in all pretty good but with a some minor niggles.
Very nice, large, spacious room... BUT bathroom too small in relation to room! The spacing between the tub and the sink is barely enough to turn around in. There IS a potential for bruising here.
19€ for breakfast way overpriced -- skipped it
Annoying and loud music at bar while using wifi.
Friendly staff, one even organised a replacement charger for my digicam!
May 31, 2013
Rated 4 out of 5 by anma Great service
Great service, excellent bar and felt hospitable and recognised as a collegue
May 31, 2013
Rated 3 out of 5 by germany23 Four Points Munich
The hotel was average. A couple of things I did not like was that the doors to the room were hard to open and breakfast was not very good.
On the positive side, the room was spacious and clean.
May 20, 2013
Rated 3 out of 5 by Morot59 Nice rooms, basic service
The hotel is conveniently located on walking-distance from the EPO. The rooms are spacious and clean. No free access to WiFi in the rooms, no restaurant in the hotel and fairly pricey low-standard breakfast.
May 16, 2013
Rated 4 out of 5 by Adapting All was great but internet problems were serious
When I arrived the staff was friendly, efficient and ready for my arrival with paperwork ready to sign. They had even put a personal note in my room.
The room was fine, clean and the bed perfect. But when I got into bed to finish some critical work the internet problems made for a difficult night. A call to the desk was responded to quickly, and after a time the internet began to work, but it would cycle on and off every few minutes making it impossible to get work done.
I would recommend this hotel but not until this critical item is solved, unless of course this is a feature travelers don't need.
May 14, 2013
Rated 4 out of 5 by aznFrank Great stay
Clean, and comfortable stay. Location was walking distance to central munich.
May 12, 2013
Rated 3 out of 5 by polo not bad
this hotel not bad for signle
May 7, 2013
Rated 4 out of 5 by JwcA Nice facility
I greatly appreciated the staff at the desk. They all were very helpful, especially the ladies working from 3 to11
May 4, 2013
Rated 5 out of 5 by blppep Loved this hotel
I would recommend as the best we stayed in for our two week vacation. The ventilation system turns off at night so the room gets HOT but we just opened the door to the balcony. Breakfast buffet was very good and staff was helpful in getting the internet to work(which costs $15. E a night) and other questions. Walking to old town is a little far but there are good eating places in area.
April 30, 2013
Rated 3 out of 5 by Hazael2000 Good location for Oktoberfest!
The hotel is kind of small but the location is great if you're planning on going to oktoberfest!
April 23, 2013
Rated 4 out of 5 by Sam0727 Great staff, so-so facilities
I have to emphasize only two issues: extremely poor Wireless access and super slow elevator. As a business user, these two are crucial and enough to consider other hotel. I request immediate fix on this.
Otherwise, very friendly and helpful staff, clean and big rooms. love it every time when I come back.
April 18, 2013
Rated 5 out of 5 by Irish80 Spacious rooms and very nice staff
I have stayed several times in this hotel over the last few months and was always very happy. Staff is exceptionally friendly and rooms are spacious, clean and quiet. I missed a bathrobe on my first visit and mentioned this, subsequently one was provided immediately. Lobby has free WiFi which is a perk when traveling on business.
April 10, 2013