Rated 5 out of 5 by Sophia64 Great location and stay
The location was great for walking everywhere. Close to main train station, public transportation, parks and Marienplatz.
The hotel is clean, quiet, beds very comfortable with spacious bathroom and balcony/ patio for sitting outside and letting the fresh air into the room. The birds signing and chirping was an added bonus.
Elevator could be a bit larger and faster but then when on holidays it was not a big thing.
Recommend to the hotel that there should be free and fast WiFi everywhere on the premises.
June 8, 2014
Rated 4 out of 5 by hmattos Wonderful People
The hotel is very good. I would like to mention reception people. They are friendly and always ready to help us. But there are four people that I'd like to thank during my stay. Norely, Claudia, Elizabeth and Juliana. They are good friends and they did more than necessary to make me comfortable. Norely is fantastic and I have a special thank to her during my check out process. Once more thanks Norely. You are a good example how to procedee in order to make the guest happy. Congratulations.
June 17, 2013
Rated 5 out of 5 by mwho Four Points Sheraton Munich
My first visit to this hotel.
Excellent staff greeting, check in was very fast and smooth.
Room quality is high, spacious and nicely decorated.
Bathroom also excellent.
I was staying at the SPG floor and got a nice view of the city with a balcony !!! It was fantastic.
Just one minor thing...why not offer free Wi Fi ??? :-)
September 5, 2013
Rated 5 out of 5 by Martin18 Great and Friendly Staff
This hotel was fantastic. I really enjoyed my stay here and would stay here again. The staff was friendly and very helpful. The room was the best European hotel room I have ever stayed in. I was only disappointed in the neighborhood. It lacked the character of other Munich neighborhoods.
August 27, 2012
Rated 4 out of 5 by Ponchan Happy staff.
If you go to Munich for Octofest, this is your hotel ,so close to the festivities. The personel very helpfull and all of them looks very happy, the rooms are clean, and spacious, the beds clean and confortables.
October 20, 2012
Rated 3 out of 5 by PaulD Nice hotel
Room was very nice.
TV did not work, Internet did not work. The staff explained that it was because so many people were trying to get on the TV and internet at the same time.
Otherwise, this was a nice hotel.
March 25, 2013
Rated 5 out of 5 by Walt2014 Walt
Excellent service, comfort and recognition as a SPG member
June 5, 2014
Rated 4 out of 5 by Adapting All was great but internet problems were serious
When I arrived the staff was friendly, efficient and ready for my arrival with paperwork ready to sign. They had even put a personal note in my room.
The room was fine, clean and the bed perfect. But when I got into bed to finish some critical work the internet problems made for a difficult night. A call to the desk was responded to quickly, and after a time the internet began to work, but it would cycle on and off every few minutes making it impossible to get work done.
I would recommend this hotel but not until this critical item is solved, unless of course this is a feature travelers don't need.
May 14, 2013