Rated 4 out of 5 by AP252 Short and wonderful stay
I enjoyed my short stay at the hotel. I ill plan on staying there again, this time a bit longer so that I can enjoy the many great features of the hotel.
July 7, 2014
Rated 4 out of 5 by ABFoursome Vancouver Island Tour
The hotel is in a great location to access all directions of the island without the noise of downtown. Many amenities near by.
Overall our stay was very good with only one issue. One night we used the hot tub and it was over chlorinated and gave us headaches while bleaching all of the colour out of our swim suits. I mentioned this to the front desk staff and it seemed to be corrected by the next day.
July 5, 2014
Rated 5 out of 5 by Kel49 Great Hotel
Nice looking building, clean, staff great, great location to a lot of different needs, will stay here again.
July 6, 2014
Rated 3 out of 5 by Wilbur1021 Overall a nice hotel
Stayed there July 2nd for one night. Arrived at 2:45 PM for 3:00 PM check-in. The room wasn't ready until 3:30 PM. The room was nice, however found the sink in the bathroom had an odd design. In order to get hot water, you had to turn the faucet full blast, spraying water everywhere. The front desk said it was the same design for all the bathrooms in the hotel and there wasn't anything that could be done. Overall, a good place to stay for the night.
July 4, 2014
Rated 5 out of 5 by Cheapspeed Enjoyable and Comfortable Weekend
I visited Victoria for work and stayed the weekend. The hotel upgraded me to a suite with an in-room jacuzzi tub which was very nice and very much appreciated! Location of hotel in Langford is ideal for me as it is very close to the Goldstream/Mt Finlayson hiking trails, and Shawnigan Lake area. A bit of a drive to downtown Victoria and Sidney but manageable. Fitness centre was pretty average and the only downer for me was the Inferno restaurant which was nice enough but only had 2 selection of steaks - tenderloin and flank steaks, which is laughable frankly for a chophouse. I had a great weekend and would definitely stay here again when I next visit Victoria!
June 24, 2014
Rated 5 out of 5 by karfer Great stay!
We had a pleasant, comfortable stay at this hotel. It's not too far from Victoria and close to so many great places to hike. The gym was spacious and had a big flat screen TV. I would definitely stay here again.
July 2, 2014
Rated 3 out of 5 by KathyGT Pool and Jacuzzi Not Available
The hotel was nice and new. However, we were disappointed that the pool and jacuzzi/hot tub were closed for the entire 3 nights of our visit. We also had a hard time connecting onto the hotel's wireless service.
I spoke with the front desk staff when we checked out -- since I expected these amenities to be available during our stay. I have not heard from the manager yet.
I was disappointed that these amenities were not provided/or difficult to use.
June 30, 2014
Rated 1 out of 5 by USSI Nightmare of stay
This stay was simply a nightmare. When I made the reservations, I was told that by the receptionist at that time that the hotel is within walking distance to Victoria along a beautiful seashore and is located in a gorgeous area. I was also told that the airport is really close and there are shuttles - not to worry to get to the airport. When I arrived at the Victoria Airport the shuttle service already told me that they would not serve Langford. But I did not yet worry as I was told there would be a shuttle. When searching for the hotel, we landed in a commercial, ugly area, and to our dismay were told that the hotel is opposite of COSTCO. I could not believe that, but unfortunately it is true. The hotel is opposite of COSTCO. Unfortunately, this “Four-Star” hotel is subpar with ”Three star” hotels that we stayed in the Victoria area, the carpets are worn out, the service is lousy, the dining room is in the basement, and has thin walls so that you hear your neighbors. Thus, paying $170 for one night with breakfast was a waste of money. The receptionists need training. Whereas the morning clerk had no idea how to get to the airport, the evening clerks told us to take a bus that had 57 stops. Upon our late arrival, we were told by the receptionist that the restaurant was open until 11 pm. We rushed down with our vouchers for beers (10:45 pm) and were told that the restaurant was closed and the last call for drinks had gone out. Thus, the vouchers were useless, and we ended up with McDonald’s food. I could go on and on. In addition, we could also not talk to a manager to raise our concerns as there was no manager on-site when we left at 9:15 am.
July 3, 2014