Rated 1 out of 5 by Concerneddre 2nd to worst hotel
I took pictures with my sheets and bed skirt having stains and what appeared to be blood on them. I brought this matter to the attention of the front desk staff and their demeanor was if they did not care. I asked for them to change the sheets while I went to dinner. When I returned to my room, the sheets were changed; however, the bed skirt with what appeared to be blood stains were still there. When I tried to take a shower the next morning, I had no towels in the bathroom. The only towels were: 2 hand towels and the floor mat to lay down for showering. I mentioned this to my other three co-workers and they told me they did not have towels either.
July 16, 2014
Rated 4 out of 5 Great Room
The suite upgrade was nice. Plenty of space, and I liked the room set up.
July 25, 2014
Rated 2 out of 5 by nolalarry Don't stay here
The air conditioning unit so much noisy it was almost impossible to sleep. The construction noise stopped by 5:00PM. My wife asked for a foam pillow and never got any response.
July 23, 2014
Rated 3 out of 5 by dink3 hotel has easy airport service
I wouldn't say the hotel is anything special but great if you need a place to stay before a flight out. It was clean and great service to airport
July 23, 2014
Rated 4 out of 5 by Bikerfromsc Business meeting weekend
Room was great! Lots of room with comfortable furnishings. Clean and modern. I would make sure to bring own shampoo as I personally didn't like what was provided. Staff seemed very friendly and answered all questions. Restaurant within hotel had good food. They were understaffed early in the day and totally unprepared for large group from meeting I was attending which led to some problems. Airport shuttle was nice.
July 21, 2014
Rated 5 out of 5 by abertawe Best room for the price
We had our annual BACA (Bikers Against Child Abuse) seminar at this hotel which is really close to the airport, and the conference room was large. I decided to book my room there and was surprised to see that I was given a large 2 room suite with a couch, comfortable arm chairs, 2 large flat screen TVs, a jetted Jacuzzi and a king sized bed with lots of big fluffy pillows which over looked the pool for a ridiculously low price. All of the employees were very friendly, the Pub & Grill had delicious food and a good assortment of draft beers from a local brewery all at a cheap price even more so during happy hour. I couldn't be more pleased with this hotel and my only negative comments would be that since I am used to sleeping on a hard bed at home, this one was too soft and my back felt it. I'm sure that if I had asked for a different one, the staff would have gladly changed my room but I didn't realize it until my back hurt the day I checked out. The other comment is that it is located over 20 miles from town so without transportation, there's nothing to do but eat and drink beer in the lounge, which isn't necessarily a bad thing...
July 22, 2014
Rated 5 out of 5 by Gabal2000 Excellent stay
I have alwyas stayed at this hotel whenever I visit Kansas City. Perfect location for early fllights out of MCI airprot. Resturant has good menue, food and excellent service.
July 3, 2014
Rated 2 out of 5 by unhappyjen Bad Experience
The air conditioner in my room was broken, it was set on high and could not be changed. I had to call twice for the shuttle (the first time, it rang 12 times with no answer, called back and finally got an answer after the 6th ring). Had to wait 30 minutes for the shuttle to arrive once I did get my call answered. Maid entered my room unannounced and uninvited
July 14, 2014