Rated 4 out of 5 by satterf123 First time stay, wont be the last
The staff were friendly and efficient. Meeting room was organized, quiet, and the refreshment tables were managed well. Best of all was the bed, it was the most comfortable bed I have slept in for quite some time.
September 12, 2014
Rated 3 out of 5 by Jesse58 Hot room and door didn't close properly
I have stayed at this hotel in the past and been very pleased but we did run into problems on this stay. Our room was very hot and the AC wouldn't cool. We adjusted the thermostat and left for a few hours. When we returned to our room it was still not cool which made for some uncomfortable sleeping. In addition to the temperature, we found the door to the room ajar upon arrival. After taking a closer look I found I could properly close and latch the door by pulling\pushing hard. I asked the front desk to deliver an extra pillow to the room while we were out (which they did) but upon our return we found the door ajar again with our belongings inside.
August 25, 2014
Rated 5 out of 5 by ALol First Visit With You
Way overexceeded our expectations. From the staff who checked us in to the shuttle driver who brought us back to our vehicle five days later. We arrived at 10:15 pm and the driver was as cheerful as if it was his first shuttle.What a delightful breath of fresh air.
August 28, 2014
Rated 3 out of 5 by Jennifer1032 Easy to get to
The hotel is SUPER easy and fast to get to from MCI Airport, and is only a 10 minute drive to Zona Rosa, which has great food and shopping. Staff is friendly and welcoming. Rooms are clean. The restaurant is supposed to be open to midnight, but the chef decided to close early the night I got there at 11:30, which had a few of the late arriving travelers feeling hungry and upset. The maid knocked on my door at 7am, which I thought was pretty early--had I been sleeping in a little (and business travel is the only time I ever get to do that), I would have been upset.
August 20, 2014
Rated 5 out of 5 by kevman12345 Close to Airport - Clean and Comfortable
This hotel is located a few minutes from the airport. Rooms are spacious and clean with a great AC unit. Platinum breakfast is buffet or full menu order.
August 27, 2014
Rated 3 out of 5 by Hidee 2 night stay
We stayed for two nights. The room was clean but a bit dated.When we checked in, there was toilet bowl was unflushed; it looked like the housekeeper used a tissue or toilet paper to spot clean and just tossed it in the bowl. The bathtub did not drain well. After showering I was standing water above my ankles. I would recommend skipping the hotel restaurant. The food was mediocre and the service was poor. There was only one waitress/hostess, she was friendly but forgetful and disorganized.
This is a great stay if you need a basic hotel near the airport.
August 17, 2014
Rated 1 out of 5 by jane26 HORRIBE
Your hotel needs to be updated or tore down. If we wouldn't have been so tired we would have left the premises--it is not pleasant getting to the elevators hallways dirty-wallpaper coming off-key entry rusted-floors in room stained and felt dirty--cabinet of tv looked like it had been chewed up and spit out---i could go on but i think you get the picture--i would like to have my money back
May 7, 2012
Rated 5 out of 5 by qwick1 Great Customer Service
I stayed Here over a month ago, and lost a dinner receipt. I called up Tracy in Food and Beverage. in less that 10 minutes she had emailed me a copy of my receipt. She was amazing. Truly a reflection of the people that are in this location.
May 10, 2013