Four Points by Sheraton

Four Points by Sheraton Sacramento International Airport

  • 4900 Duckhorn Drive
  • Sacramento,
  • California
  • 95834
  • United States
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Rated 3.8 out of 5 by 182 reviewers.
Rated 5 out of 5 by Proximity to airport and sports Great place with great service April 21, 2014
Rated 1 out of 5 by Very disappointed, we CAN NOT recommend After we settled down for the night, it became obvious the sheets had NOT been changed prior to this room being given to us. What made it so obvious was we found SOCKS IN THE SHEETS at the FOOT OF THE BED! I was appalled! When I showed the picture of the sheets with the socks in them to the front desk, we were told the manager was on vacation for a week and there was no one to help us. This is not a clean, professionally managed hotel. I WILL NOT recommend this hotel to anyone! April 16, 2014
Rated 2 out of 5 by Surprisingly Disappointed I am a Platinum SPG Member and this facility just did not live up to my expectations of the Four Points chain. Here are some bullets that suppot my disappointment: 1. Check in took over 15 minutes as the desk clerk was more interested in answering the phone instead of servicing the customers in line to register 2. No free bottled water in the room. All Four Points that I visit have that great perk. 3. Breakfast was abysmal: none of the tables were cleared from previous diners so I ate on a dirty table. 4. $8 for continental breakfast? 5. When I checked out the breakfast bill was incorrect.......three times. 15 minutes to check out? 6.. Overall experience here was very disappointing for the premium price I paid to stay. April 10, 2014
Rated 3 out of 5 by Below Expectations for this Chain Shower door was installed backwards making it impossible to adjust the water temp without being in it. Remote control did not work (I don't believe it was the batteries). Alarm clock went off (loud static) in the middle of the night due to only having been turned down instead of off by the staff. April 9, 2014
Rated 2 out of 5 There are better hotels-stay there. Starting from reservations, this hotel failed. The hotel needs some work- broken chairs in the dining area, missing tiles and peeling paint in guest rooms. Room service never delivered, incorrect guest information entered, and terrible pillows. Really nothing good to say. April 8, 2014
Rated 5 out of 5 by Check out Hotel location and freeway access perfect My one issue is that even y=though I ask for an e-mail check out during check in I never receive the e-mail. I must call the hotel to get the receipt. April 7, 2014
Rated 3 out of 5 by SMF Overnight Set up reservation on Starwood the day before my visit and the following morning, realized I hadn't gotten a conf email so I called the hotel direct. No record so I paid $30 more for a lesser room. Waited over 30 min for the airport pickup when I was told the van was on it's way - in fact it was not. 4.7 miles in 34 minutes? March 29, 2014
Rated 4 out of 5 by overall good Wi-fi didn't seem to work. at first I thought it was my computer, but when I got home my computer worked perfectly. March 29, 2014
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