Rated 5 out of 5 by FrankyRDL Excellent hôtel pour des événements de groupe
Très bon service, bonne bouffe, propreté des lieux et le personnel est compétant et joviale.
December 4, 2013
Rated 5 out of 5 by OSCMarc Always awesome
From Maria at the front desk, to Jose the GM, this hotel pleases everytime. Jean-Francois at the Dijon Restaurant is always eager to please. I stay here on business every trip and it feels like home. They have also brought back the Fitness facility and the Golf Course is spectacular. Easy to get to even in traffic
December 3, 2013
Rated 5 out of 5 by Jimmy A great retreat at door step of a beautiful city (July 1-3 stay)
I stayed at the hotel with family on my parents' and brother's visit tour to Canada.
The rooms we got were great. The junior suites were very clean and spacious.
We ate at the hotel restaurants for a dinner and a few breakfasts. The food was great and service was wonderful!
The hotel shuttle was a marvelous idea, dropping off and picking us up from the beautiful fountain in front of the parliament building, which is literally steps away from the beautiful old Quebec City.
July 7, 2012
Rated 4 out of 5 by Marcus Stylish, comfortable and affordable
This hotel is so new that it's not on GPS- if you haven't updated your GPS maps. But don't worry, the hotel clerk was very helpful in directing me (in perfect English) from the airport. It's probably not a hotel you would want to stay if you want to see the typical tourist stuff; but for a business hotel (which is what you should expect from a Four Points) it's an excellent hotel, very chic, stylish, comfortable, well equipped and clean.
The only one criticism (more like a warning) is to not dine at the attached Cosmos restaurant. Quebec City is so full of excellent restaurants that you should not waste your money at this surprisingly mediocre (and expensive for the quality) place.
February 26, 2012
Rated 5 out of 5 by mardub This hotel has great features
The only thing I misses was a shuttle from québec train station
June 6, 2012
Rated 5 out of 5 by francine27 cet hotel possede d excellent equipement et service
tres belle endroit et super propre et les chambre son tres confortable je vous donne 5 etoile sur toute les point referait votre hotel
November 18, 2013
Rated 5 out of 5 by TouringQuebec excellent food in the restaurant
My wife and I have dietary restrictions, so I could not eat much that was on the menu. The chef accommodated our request and created wonderful dishes - perhaps the best soup we have had in a very long time. Even the staff in the restaurant was very helpful. Very impressed by the hotel staff, considering it is not part of the luxury chain of Starwood hotels.
November 10, 2013
Rated 3 out of 5 by sharonc good hotel, issues with invoice/rate
The hotel was clean, comfortable, in a great location. The staff were friendly however not able to offer a high level of service expected. I booked my room and rate on the internet, and upon check-out the rate charged on my invoice was nearly double. The front desk said he could not make the change/credit, but that the on-duty manager would need to do it - she was not available so I had to leave with the issue unresolved. I have not received the credit so far (4 days later), and now need to chase up the hotel to ensure the credit is processed. Not a great way to end the trip. Desite the rate issue, would consider staying again.
June 28, 2012