Rated 5 out of 5 by Jimtraveller A great retreat at door step of a beautiful city (July 1-3 stay)
I stayed at the hotel with family on my parents' and brother's visit tour to Canada.
The rooms we got were great. The junior suites were very clean and spacious.
We ate at the hotel restaurants for a dinner and a few breakfasts. The food was great and service was wonderful!
The hotel shuttle was a marvelous idea, dropping off and picking us up from the beautiful fountain in front of the parliament building, which is literally steps away from the beautiful old Quebec City.
July 7, 2012
Rated 5 out of 5 by BobbieB8145 Should be a 4 star hotel
Stayed at the Sheraton Four Points after a NewEngland Canada cruise. i selected this hotel because I wanted to use SPG points. The hotel was very nice. We opted to stay in a junior suite. Our room faced the beautiful golf course. Our Quebec City tour guide said the restaruant, Dijon, was very good. It was excellent. The staff at check in, Dijon Restaurant to Doris at the Golf Club were outstanding. The excellent customer service made out stay extra special. We will be back again.
October 7, 2014
Rated 3 out of 5 by Dohko44 Average hotel, dated
Very Average Hotel, Green Choice Points for 3 nights not added
October 10, 2014
Rated 4 out of 5 by Marcus Stylish, comfortable and affordable
This hotel is so new that it's not on GPS- if you haven't updated your GPS maps. But don't worry, the hotel clerk was very helpful in directing me (in perfect English) from the airport. It's probably not a hotel you would want to stay if you want to see the typical tourist stuff; but for a business hotel (which is what you should expect from a Four Points) it's an excellent hotel, very chic, stylish, comfortable, well equipped and clean.
The only one criticism (more like a warning) is to not dine at the attached Cosmos restaurant. Quebec City is so full of excellent restaurants that you should not waste your money at this surprisingly mediocre (and expensive for the quality) place.
February 26, 2012
Rated 5 out of 5 by mardub This hotel has great features
The only thing I misses was a shuttle from québec train station
June 6, 2012
Rated 3 out of 5 by sharonc good hotel, issues with invoice/rate
The hotel was clean, comfortable, in a great location. The staff were friendly however not able to offer a high level of service expected. I booked my room and rate on the internet, and upon check-out the rate charged on my invoice was nearly double. The front desk said he could not make the change/credit, but that the on-duty manager would need to do it - she was not available so I had to leave with the issue unresolved. I have not received the credit so far (4 days later), and now need to chase up the hotel to ensure the credit is processed. Not a great way to end the trip. Desite the rate issue, would consider staying again.
June 28, 2012
Rated 4 out of 5 by Sactown14 Great stay at the Quebec Four Points!
We recently spent 3 nights at this hotel. Because we are Starwood Gold members we were able to upgrade to a junior suite. The desk staff were very helpful with directions and we especially appreciated the free shuttle to the old city. The restaurant was excellent, though service could be a bit slow. The only downside of the hotel is that it is quite far from town and there are few options for eating or entertainment nearby. The grounds are beautiful and while the rooms are a bit dated, they are comfortable. Because it is near the highway we were not able to open the window at night due to noise, which meant it was rather stuffy.
September 3, 2014
Rated 5 out of 5 by RufusInHI The best Four Points Hotel that I've stayed at.
A Four Points property that's a Golf Resort and Spa. This is by far the best Four Points hotel that I've ever stayed at. Less than 20 minutes from downtown Quebec is this Gem of a property. So close yet worlds away from the city, the Four Points by Sheraton Québec Resort excels on all levels. Super friendly and attentive service. The hotel decor has the feel of a mountain lodge with a slight level of elegeance. Rooms are very clean and well maintained. The staff on all shifts are very hospitable and accommodating to any requests. The upper and lower level out door fire places bring warmth and charm to the property. Complimentary shuttle to and from downtown Quebec city is an added value. Hotel Bar and Restaurant delivers delicious fares. You can not beat the charm and value of this little resort. Kudos to the Hotel Staff and Management!
December 7, 2012