Rated 3 out of 5 Problems with Parking
When I reserved our room, I was told that the hotel had a relationship with a parking garage one block away. When I tried to park in that garage, I was told that there was no room by an attendant. He was angry and pretty rude. I asked if there were another parking garage that I could try, but was not provided any help. After driving around, I found another garage several blocks away but at a cost that was very expensive. It was not a great way to begin a vacation. We probably would not have stayed at the Four Points Sheraton if we had known about the parking problem. I'd suggest that you make this clear to people who ask about parking.
December 15, 2013
Rated 5 out of 5 by Breerrabbut Great experience!
I was a little nervous about choosing a hotel because it was just my 16 year old daughter and I traveling. I couldn't have been more pleased! The staff was friendly and helpful. Cindy checked us in ( early) and allowed us a couple extra hours at check out. She was extremely helpful and sweet on a BUSY holiday week.The room was comfortable and very clean and the location was great. We will stay here again.
December 1, 2013
Rated 5 out of 5 by Smythe4 Perfect
We were in town to see a family member in the Macy's Thanksgiving Day Parade, so we had no choice on dates and knew that we were going to be limited on options at a reasonable price. This hotel fit the bill perfectly. Great location, friendly staff, hot showers, good coffee in the lobby, and a gym. We had a great time.
December 1, 2013
Rated 5 out of 5 An excellent first stay
Just finished a 5 night stay -our first at this property. Well situated to multiple subway and bus lines, it is also walking distance to Times Square.
Staff was helpful and polite from top to bottom, always a reflection of a hotels manager. Here, Mr. J. Turano has everyone working in tandem. A special mention to Leon at the front desk.
December 16, 2013
Rated 4 out of 5 by Texaslinda This hotel was centrally located.
We had a very pleasant stay. Staff at the front desk was very efficient and eager to meet any of our needs. We arrived rain drenched and hungry. We were glad to find the restaurant to be open. Drinks were terrific but the waitress must have been new. We ordered soup and sandwiches. Sandwiches came without the cheese, pastrami was tough because it was too thick, and they forgot the soup so they served it after the sandwiches. Under staffed for having 3 tables occupied. Our room was small but comfortable. Faucet on bathroom sink was hard to adjust temperature. To get hot water you had to have it on full blast, then it would splatter. Other than these 2 things we had a perfect time.
December 9, 2013
Rated 5 out of 5 by BRFoster Great Stay!
Excellent service and terrific view from comfortable and spacious room.
December 16, 2013
Rated 5 out of 5 by Momster NICE VALUE HOTEL IN TIMES SQUARE
I usually don't stay on the South of Times Square, but glad I had a chance to try it out. The hotel is very convenient to all subway lines and the rooms are very clean. The rooms are small even for NYC standards and the bathrooms are REALLY tiny so please note. I can't write this without mentioning what a wonderful staff this hotel had. I interacted with at least 5 of the front desk folks and 2 housekeeping staff and they went out of their way to make my stay enjoyable and pleasant. Thanks all!
December 13, 2013
Rated 5 out of 5 Great Location
Great Location, friendly staff. High SPG recognition!
December 14, 2013