Rated 4 out of 5 by 223
Rated 1 out of 5 by Travel13 Disappointing
This SPG property was described as simple but comfortable. That was my expectation however I was disappointed. It's is a no frills hotel but the size of the room was not appropriate or comfortable for 2 people. There was not enough space for the 2 of us to walk through the room without the other one moving to the side . 4 out of the 5 mornings I had a cold shower and when I called they were very nice about looking into it however was never fixed. The wall air conditioner was extremely noisey which because the bed was within 4-5 inches from it woke me throughout the night. The staff was very nice and pleasant the accommodations very disappointing and uncomfortable
June 8, 2013
Rated 5 out of 5 by Vann Experience the service
As a regular of this property, I happily report their service to be top level. An oasis in Time Square.
June 7, 2013
Rated 5 out of 5 by gbtrotter Great Location, Solid Choice for Midtown/Broadway
Title says it all. A few undesirables around Port Authority across the street but otherwise a solid property just a few blocks off Broadway. Walk to Times Square, great restaurants and all the theaters. Rooms average size for NYC. Request high floor to get a view and a room further from the street noise. We were on 15 and slept very soundly!
June 15, 2013
Rated 4 out of 5 by nadeemii Great location
Hotel is in an ideal spot with Times Sq just 2 mins away. It's right next to a subway line 42nd st which has everything to hand.
The hotel service and staff was on point, but the rooms needed a little bit of a face lift. There isn't a pool or spa and the fitness room needs to be updated. However everything else, including the breakfast menu was great. I would suggest the buffet needs a little improving with different daily offerings if the selection is restricted.
May 31, 2013
Rated 5 out of 5 by bence Felt welcomed.
The staff was exceptionally welcoming. We are not strangers in NYC, but for first time visitors, that would be important.
June 14, 2013
Rated 4 out of 5 by Karun Great Stay in NYC Times Square
Location is excellent. Staff is extremely courteous, friendly, competent, and did everything to make my stay comfortable.
Bathroom needs more hook and towel bars.
June 10, 2013
Rated 5 out of 5 by Debbie Friendly staff
The hotel and staff met all my needs
June 10, 2013