Four Points by Sheraton

Four Points by Sheraton Midtown - Times Square

  • 326 West 40th Street
  • New York,
  • New York
  • 10018
  • United States
  • Map

Rooms & Rates

Close

Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 4.1 out of 5 by 561 reviewers.
Rated 1 out of 5 by AC We stayed in room 2304. We arrived Tuesday afternoon 9/2//14. Dropped off our luggage and departed the hotel. Returned at midnight. Our room was 85 degrees. Engineer could not fix unit. There was no engineer on staff. They had no more rooms. Windows couild not be opened. We were trapped. No refund. We could not sleep it was so hot. They offered 6,000 poiints. Who cares about points when you want to go to sleep and it is 88 degrees in your room.. Please respond appropriately. Thank you. Henry J Stursberg September 4, 2014
Rated 4 out of 5 by Four Points value and service The location is good and bad at the same time - port authority bus terminal right in front of the hotel for an entire block however it is very close to Times Square and attractions. Staff was very welcoming, service was better than expected. Try to get a room on a higher floor to escape the noise coming from street level. The breakfast buffet was a solid choice for an SPG welcome amenity. September 2, 2014
Rated 5 out of 5 by Excellent check-in service by Kathia The hotel exceeded our expectations. The room was AWESOME and roomy, great view of the city, excellent amenities and EXCELLENTcheck-in service. "K" was very accommodating and personable in helping to make my wedding anniversary special. I wasn't pleased with the food in the restaurant. The wings were overcooked and the French Onion soup had chunks of onions. September 1, 2014
Rated 3 out of 5 by Really god location The location of this hotel is really good. Close to Times Square, metro, Hells Kitchen, Bryant Park, The Theatredistrict, and Empire State Building. Staff was friendly and helpfull, breakfast was great and room was fine. We didnt hear any noise during the night. :-) Nice Sky Bar next door also. August 29, 2014
Rated 3 out of 5 by hotel staff is great but cleaning is poor the Hotel staff was great especially the woman from Haiti at the reception desk and DJ, the bellboy. However, the carpet on the 10th floor and in the rooms was filthy. it needed a good vacuum and shampoo. August 25, 2014
Rated 4 out of 5 by Hotel has great staff Loved the staff; very accommodating. They all went out of their way to assist us from our arrival cupcakes and complementary drinks at the lounge, to directions and recommendations on anything else we needed! Will most certainly be back for my next stay in Manhattan. August 21, 2014
Rated 5 out of 5 by Great stay at Four points I enjoyed that Four points sheraton stay. The vue from the room was great. The hotel placement, near times square and at 2 minutes of a metro, is really usefull. The Staff always present and willing to help you the better way possible. The Wednesday's BBQ was really good. August 21, 2014
Rated 4 out of 5 by All of the staff were exceptionally nice. I was very impressed with all the employees, they were very accommodating and friendly. I did have dinner in the restaurant two nights and thought the food could use some improvement....not that appetizing. Also the restaurant is very dreary, felt like I was in a dark cave. I feel it needs some brightening up. August 20, 2014
Rated 5 out of 5 by Great Hotel Great Hotel in the city - very centrally located and close to so many things. August 19, 2014
Rated 5 out of 5 by IN LOVE! EXCELLET CHOICE! I could sit here and write all day about the experience I had in this hotel! Lets start with the staff; such excellent attention, better than some 5 star hotels!! I HAVE to mention Katya was the best, she made me feel like home. (Thanks for everything Katya!!) The buffet was outstanding! I ate so much, it was too good! Walking distance to everything, literally! Hotel is located in times square, not in the center BUT it is in times square, actually 2 blocks away! I didnt want to leave when it was time for my check out. I highly recommend this hotel, cant wait to be back! August 18, 2014
Rated 5 out of 5 by This hotel cared for its guests We felt like valued guests August 17, 2014
Rated 5 out of 5 by Great Location, Welcoming Staff This hotel is within walking distance to most of the major attractions in the city. The staff was warm and welcoming and greeted us with a smile each day. They were very accommodating in response to all our requests. August 17, 2014
Rated 5 out of 5 by Great hotel The hotel is sooooooo great. Its very clean and comfortable and very good location. Walking distance to time square and other streets and aves. Anyway great stay in FOUR POINTS. August 17, 2014
Rated 4 out of 5 by Great hotel The hotel met our needs and than some. August 16, 2014
Rated 3 out of 5 by Great Location, Lacking 4 Points The location is great, right by times square, and the price is right most weeks, but my stay at this Four Points wasn't great. The A/C unit was loud enough I had to turn it off to sleep, and the room had a musty smell. It doesn't compare well to other 4 Points in the area. The staff were all very pleasant, though. August 14, 2014
Rated 5 out of 5 by No bells and whistles, but very functional good hotel for nice price. excellent staff. made for a great stay August 13, 2014
Rated 4 out of 5 by Great location, stinky room We thought this room was very comfortable and great location (Midtown Times Square in NYC). However, whatever cleaning products are being used smells like kitty litter after a cat takes a pee in it, a combination of ammonia mixed with perfumed scents. Please start using eco-friendly unscented products!!! August 13, 2014
Rated 5 out of 5 by Good location luxury fixtures and furnishings The staff accommodated us with early check in and late check out times to suit our needs. They were very knowledgeable about the neighborhood and transit directions. Also provided extra items when in need. August 11, 2014
Rated 4 out of 5 by Not the best I am an SPG junkie. I love the W, Sheraton, etc and the hotels are always my first choice. This one was not up to par with my other experiences. No parking was provided through the hotel. Valet was at $ 55 per day...pricey even in NY City. Staff was pleasant. Hotel is small and I felt cramped. But I will keep with SPG in the future.... August 10, 2014
Rated 4 out of 5 by Great location Service was great. Staff was helpful. Great location August 9, 2014
Rated 4 out of 5 by Good location in the city A good clean hotel with excellent access to transit (area buses and subways) but also walking distance to many of the main sites especially Times Square. Staff very professional and responsive to your needs. August 9, 2014
Rated 5 out of 5 by Great place to stay :) excellent place to stay August 8, 2014
Rated 4 out of 5 by Great staff! The staff here were great. Room clean and comfortable. Free water and wifi are also plus points. Good location for Times Square and subway - only downside is that it is near the port authority bus terminal and there are quite a few shady looking characters hanging around the end of the street at night (and it's a bit dirty) although having said that we had no problem with them at all. I would stay here again. August 7, 2014
Rated 5 out of 5 by Location, location This is a great location just a little off from all the activity. Rooms are small but it is NYC , very comfortable. Staff is very helpful! Loved stay here and this is our second time to stay in NYC and both times this was our location. Getting use to this place and the surroundings August 7, 2014
Rated 4 out of 5 by Good Times Square alternate Good hotel as an alternate to being directly located in Times Square (3-4 blocks away). Nice updated bathrooms, friendly & helpful staff and a great perk of free access to sky bar next door on the 38th floor. Bed was superb, however air conditioner is old school and a bit noisy. August 6, 2014
Rated 5 out of 5 by Another Great Stay If you are looking for a great place in NYC that is centrally located to times Square then this is it! The staff is the best at any NYC hotel. It starts from management down, as Mr. Turano is there to greet guests upon check in and make a personable connection to ensure high quality customer service. If you want to feel like a guest and not just another occupancy number, then stay here! It is the only place we will stay when we visit NYC. August 5, 2014
Rated 4 out of 5 by NYC weekend The hotel staff was great and in general the hotel is fine. It is not in Time square and the bathrooms are terribly small with no place to put personal items. The A/C units are a bit noisy thus the 3 star for room comfort. Staff was terrific. August 4, 2014
Rated 5 out of 5 by Great Location and Hotel Stayed for two nights. Loved the hotel. the location, staff, hotel cleanliness, and service. The only issue is car and parking. Valet service does not offer much and its better to find your own parking. August 4, 2014
Rated 5 out of 5 by Best place ever! This is an awesome hotel, From the moment we walked into the door, to the moment we had to leave, the service was outstanding. I would especially like to mention Katilia (sp) for being a wonderful hostess at checkin. We wil be returning here on every Broadway show trip in the future August 4, 2014
Rated 3 out of 5 by Not as nice as expected. Location was not too bad. Only problem being that there's a parole office almost right next door to the building. Encountering them every morning on our way out was not pleasant. First room that we were provided on the 28th floor smelled like bad foot odor. We had to be moved to a different room on the 20th. The smell was still there but less pungent. Upon returning to our room the following evening, one of the staff members left the window open, cranked-up the air conditioning and there were flies in our room. Bad odor was gone but we had unwanted extra guests in our room. August 4, 2014
  • 2015-05-02T19:53:39.009-05:00
  • bvseo_lps, prod_bvrr, vn_prr_5.6
  • cp-3, bvpage2n
  • co_hasreviews, tv_561, tr_561
  • loc_en_US, sid_1713, prod, sort_default
<<prev 2 3 4 5 ... 20 next>>