Rated 4.1 out of 5 by 582
Rated 1 out of 5 by AKsaaka WILL NOT STAY EVEN IF PAID 1 BILLION DOLLAR
I had the worse treatment as a platinum member, its something that hurts me till today, On 5/21 I was on a plane from Milan to NYC, I looked at hotels on my SPG app, I saw this hotel with the lowest good rates, I ignored it and booked a hotel that was more expensive, "ITS NOT ABOUT MONEY ITS THE PRINCIPLES OF IT " because of what they did to me, I will never forget it, even if am paid 1B I will not stay at this property. Eriel, thanks for your help.
May 22, 2015
Rated 5 out of 5 by Happy2525 Great Stay
I had an enjoyable time with my daughter. Every staff member was wonderful, personable and friendly. My daughter loved the hotel. The location was perfect. Water and Wi-fi was free. And we loved that they offered free delicious cupcakes. It had everything we need. We will definitely come here again. I preferred the experience over a bigger hotel.
May 18, 2015
Rated 4 out of 5 by cshrake Room issues
Some issues with my last room:
1. Pipe rattle in bathroom sink when on hot water.
2. Office chair will not stay up (sinks down after you sit down for a few minutes).
3. Shower door didn't close tightly...seems to leak water on your floor.
May 11, 2015
Rated 2 out of 5 by AUS72 Staff
Staff chit chat too much in the lobby without paying attention to or offer help to hotel guests. Minimal service. Very disappointing.
One guy was more helpful than others.
May 5, 2015
Rated 5 out of 5 by Patrick74 Great location
Just off 8th avenue. Close to Javits and Times Square. Friendly staff at front desk and lobby bar. Will come again. Get a high floor to avoid street noise.
April 12, 2015
Rated 5 out of 5 by CYMcflo2 Very Friendly Staff
My husband and I spent our anniversary in NYC. We booked our stay at the Four Points Sheraton hotel. The hotel was in a great location however, the best part of our stay was the friendliest hotel staff we met. Everyone was so nice and attentive. We really appreciate their willingness to go the extra mile to make our stay in NYC the 'Best' ever. Kudos to the STAFF!
April 6, 2015
Rated 5 out of 5 by Landsgranny In the Middle of Everything! Awesome Hotel!
If your in town to go to the Theatre or Times Square, your here. its within a block of all directions
Staff was very friendly and helpful and most of them have been there since in opened.
April 3, 2015