Four Points by Sheraton

Four Points by Sheraton Midtown - Times Square

  • 326 West 40th Street
  • Nueva York,
  • Nueva York
  • 10018
  • Estados Unidos
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Rated 4.1 out of 5 by 519 reviewers.
Rated 4 out of 5 by Great location and cleanness Hotel has great location near to time square as 1 or 2 blocks, rooms are very clean and neat, including bathroom. The only issue is the room size that is small for two beds, but for one king size bed is excellent. November 27, 2012
Rated 5 out of 5 by This hotel has the most professional staff The hotel staff were very attentive and provided the utmost in customer service. I highly recommend this hotel for business or leisure travel. The property is within walking distance to theaters and Times Square. March 29, 2013
Rated 5 out of 5 by One great Staffer the only thing that I want to mention is the excellent service we received from CINDY-She made our visit a wonderful experience. She is a true asset to your staff. KUDOS to her!!!!!!! December 5, 2013
Rated 3 out of 5 by 4 Pts T.Square relatively convenient location at 40th St between 8th and 9th Avenues,but across from Port Authority Terminal and next door to main Parole/temporary Police Holding center. Pleasant staff,friendly and helpful. April 9, 2013
Rated 5 out of 5 by stay at sheraton great writing to particularly thank the mgmt team. am platinum member and no upgrade was available. they paid extra attention and provided comp (including free drink). really appreciated it! November 27, 2013
Rated 5 out of 5 by Great place Not far from all the action and the staff was friendly - The room was clean and comfy - it was a little cramped though - but it's NYC. They got me a car to the airport in the morning and treated me well. April 21, 2013
Rated 5 out of 5 by Excellent experience I was impressed with everything! Every interaction with staff from front desk to luggage attendants was great. Everyone was so friendly and made us feel like they were truly happy we were there. October 23, 2013
Rated 4 out of 5 by Has great staff and meets all needs. The staff knew that we were spg members and lets us know they knew as soon as we got there. The rooms were a good size and clean. The only downside was the door key would not work correctly all the time. January 3, 2013
Rated 5 out of 5 by Quick Trip to NYC. Just had a 2 night stay in New York for the annual boat show. The hotel was clean, and the service was fast and friendly. Best of all, I could walk, door-to-door, to the Javits center in 10 minutes flat. January 5, 2013
Rated 4 out of 5 by Front Desk The front desk receptionist who attended to us when we arrived and departed, was extremely courteous and helpful. She went out of the way to make us comfortable and was very professional and friendly. August 5, 2013
Rated 2 out of 5 by It's ok Hotel is just ok. Room service need improving. Items on menu do not exist and hours are limited. "Do not disturb" signs don't mean much here. It's says Times Square, but it's a few blocks from there. January 21, 2013
Rated 5 out of 5 by Great Customer Service This was the second time that my family has stayed at this hotel and the customer service was outstanding for both stays! I highly recommend this hotel. Great location also. December 8, 2013
Rated 5 out of 5 by great hotel that exceeded my expectations. The hotel exceeded my expectations. Quick check in, great service in the lobby, breakfast buffet was terrific, hotel was clean, updated and spacious rooms, great location, all in all great experience. April 14, 2013
Rated 5 out of 5 by this hotel has great staff and service Overall I was extremly happy with this hotel. The staff was very friendly and helpful, me and my friend stayed there over Christmas and we felt right at home. We will most definently stay there again. December 28, 2012
Rated 5 out of 5 by Great Hotel for the proce Great hotel for the price. Friendly staff, good location, clean and comfortable room, tasty and reasonably priced food at the hotel restaurant. Close and reasonably priced parking. I would stay again. November 1, 2012
Rated 4 out of 5 by This hotel has Great customer service I was pleasantly surprised at how close the hotel was to the Times Square area. After parking the vehicle, we could walk to every place we wanted to go and did not need a taxi to get around, either! July 16, 2013
Rated 5 out of 5 by Great Experience! We had a wonderful stay at this Sheraton. Leon at the front desk was AWESOME! Will definitely stay here again when in the city and will definitely recommend to others. December 13, 2013
Rated 5 out of 5 by NY Experience Although I only was there for one night, I had an enjoyable stay. The staff was very welcoming and helpful. The hotel is conveniently located which helped to make my experience even more enjoyable. April 29, 2013
Rated 2 out of 5 by Poor follow up Hello, I have left messages with house keeping and the hotel manager about an item I left in my room (sports coat) and no one has been following up. As an SPG I expect much better customer service. April 19, 2013
Rated 5 out of 5 by Hotel is clean and in the middle of everything I stay at this four seasons hotel when I spend the night in the city. I get the room with my points and totally enjoy the stay. Comfortable bed. I would recommend this hotel to all of my friends. May 13, 2013
Rated 5 out of 5 by Location, location, location! Great central location in midtown Manhattan. Clean, really nice and helpful staff. Everyone we dealt with at the hotel was knowledgeable and seemed genuinely happy to Mae sure our stay was great! December 28, 2012
Rated 4 out of 5 by Great value Quick one night stay. Convenient location. Outstanding staff - really ! All were pleasant, welcoming and helpful, at the height of the NYC holiday season when I am sure they are a little harried. December 22, 2012
Rated 5 out of 5 by Very Welcoming The hotel staff was very welcoming when checking in. The staff was very friendly and informative. Also very accommodating allowing me a later check out due to my flight leaving in the evening. April 25, 2013
Rated 3 out of 5 by Convenient location for the theater district Close to Times Square and great restaurants on 10th Avenue, we found lots of energy and excitement nearby. The lobby is small and check-in was slow, but the staff was extremely friendly. September 8, 2013
Rated 4 out of 5 by A good stay The room was somewhat smaller than I had hoped but everything else was pretty good, especially the location right in the middle of the best city in the world. The staff was very nice too. December 24, 2012
Rated 3 out of 5 by Sporadic Internet Internet never worked longer than 10 minutes at a time. I could not work from my hotel. Fix your Internet service guys! Also my heater made funny noises which made it hard to sleep. January 31, 2013
Rated 4 out of 5 by great value I thaught this hotel offered a great value-well priced with a convenient location, clean rooms with comfortable beds-very friendly and accomodating staff-would definately stay again March 13, 2013
Rated 5 out of 5 by Great Stay So glad that I came across this hotel. Staff was great, room was great, and location was great. I will definitely stay here on my next visit because of everything mentioned above. June 2, 2013
Rated 5 out of 5 by Cozy but comfortable THere is no way around it, this is a small hotel-- but the staff is friendly, accommodating and professional! and the room was clean and in full working order! November 10, 2013
Rated 5 out of 5 by Great Staff My stay at another SPG hotel the previous night was horrible, so I moved. The staff at 4 points was very friendly, professional and really treated me well. Will return here. May 17, 2013
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