Four Points by Sheraton

Four Points by Sheraton Midtown - Times Square

  • 326 West 40th Street
  • New York,
  • New York
  • 10018
  • États-Unis
  • Carte

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Les hôtes doivent être âgés d'au moins 18 ans et présenter une pièce d’identité avec photo pour réserver une chambre.

Rated 4.1 out of 5 by 455 reviewers.
Rated 4 out of 5 by Well located Great staff. Great location. Get an upper level room. We were on floor 4 too much noise coming from outside. Rooms are quite small. Our AC unit was very noisy. Room carpet was very dirty. February 9, 2014
Rated 5 out of 5 by Perfect Hotel for Mother/Daughter Stay I recently stayed here overnight with my Mom prior to going to an early taping for Anderson Cooper. This hotel was so convenient to Port Authority as it is about a half block away! Beds and pillow so comfortable! The handles on the sink and shower in my room were a little hard to turn on. This could be a problem for someone who has a weak grip. Would definitely stay here again! March 23, 2013
Rated 4 out of 5 by Further from Times Square than I expected When I did a search for hotels in Times Sq., this hotel popped up. It's by no means in Times Sq., it's blocks away. Lobby is very cramped and no sense of where the line starts. Checked in and out by a girl named "Terry", she was very professional! Answered all my questions....great job! Bed and linens were very comfortable. Bathroom very clean. Free bottled water was great! July 15, 2013
Rated 5 out of 5 by An excellent first stay Just finished a 5 night stay -our first at this property. Well situated to multiple subway and bus lines, it is also walking distance to Times Square. Staff was helpful and polite from top to bottom, always a reflection of a hotels manager. Here, Mr. J. Turano has everyone working in tandem. A special mention to Leon at the front desk. December 16, 2013
Rated 5 out of 5 by Great location Came for a concert at MSG and anniv celeb. Location just far enough away from the very busy avenues. Hotel upgraded room and sent cheese tray unexpectedly. Suite Room was clean, quiet, big, comfortable and had great amenities. Only drawback was ice in the basement - they would deliver it though. Staff was friendly and helpful. Would recommend to anyone. November 16, 2013
Rated 4 out of 5 by Decent Room & Location for the Price The room was small but comfortable. I am not certain that the quilt and comforter were clean; I noticed at least one spot. The location is very good - near Times Square, the Port Authority Building, and a subway hub. On the other hand, it is down the block from a Parole Office and a peep show, and unsavory characters hang out on that block and across the street at night. January 20, 2013
Rated 3 out of 5 by Location and Facilities to be considered I thought the room relatively small. I was really annoyed with the set of the shower, the swing direction of the door coupled with how the warmest water setting came on. A situation that allowed alot of water to leak on the floor. Additionally, I didn't like being approached by clients of the New York Parole Building situated next door and in plain view out of my window. August 19, 2012
Rated 3 out of 5 by Good Time to Visit NYC Although a seasoned traveler, I have never spent a night in NYC. With that said, the location/proximity to Times Square and the Theater District is excellent. The location of the hotel is not great, but it's NYC. The rooms are small (to be expected) but well laid out. Shower pressure is OK+ and the beds/pillows are comfortable. For the price we paid, an excellent value. January 7, 2013
Rated 3 out of 5 by Good location The hotel is what I would expect from a Four Points. My room was clean. I had limited interaction with the staff but they were very nice and helpful. The big negative for me is that my room had a very loud air-conditioning unit (an under the window unit) which made it impossible for me to sleep, perhaps because the room was so small that the unit was right next to me. October 23, 2012
Rated 5 out of 5 by Great Hotel! So easy to drive in and out of town because of the location+ Parking next door- great rooms if you are out and about- which I was- Great place for short stay- excellent location- All subways within minutes- I was downtown in 15 minutes- easy to catch a cab- do not waist your time to discover the area- unless u r in NYC for the first time-I would stay there again! August 26, 2013
Rated 4 out of 5 by Too small.... We thought that the room was too small. We understand it is New York City but we have stayed in other properties that were better size wise. The bathroom fixtures looked cool but were horrible to work with. The sink splashed because there was no way to regulate the flow of the water. The shower was they same and reaching in to get it turned on was difficult. April 22, 2013
Rated 5 out of 5 by Great weekend trip home base! This hotel was a great location for weekend in NYC "home base". Allowed us to shop, eat drink and be merry. Great way to get a bit of exercise with walk to/from stores & restaurants & shopping; or take subway/taxi if wish. Greatly enjoyed the location, staff, and bar service! Would recommend and enjoy a return visit. December 9, 2013
Rated 5 out of 5 by Great hotel. We loved our stay and felt very welcome by the staff. Because we arrived very late in the evening, the reception staff offered us immediately late check out which made our stay in the room less rushed and more enjoyable. It was exactly what we needed and to have it offered without asking for it was very customer oriented gesture that was much appreciated. May 21, 2013
Rated 4 out of 5 by Very frinedly staff & clean functional rooms Very friendly helpful staff and well appointed very functional rooms with comfortable chair, wardrobe, coffee bar and large desk. Really well thought out and appointed bathroom. The rooms are NYC small, but have extra large windows & on high floors, a open city view. If this is the area you want or need to be in, this is the BEST & and MOST secure choice. March 23, 2013
Rated 4 out of 5 by Location close to Times Square We felt communication between front desk and housekeeping was poor. We arrived early, knowing we were before the official check in time, but we were lead to believe, from the front desk employee that housekeeping was working to get our room ready. The same employee kept telling us, that it could be anytime (20 to 30 minutes), that conversation went on for 3 HOURS, as we watched other people check into hotel!!! We waited patiently in the lobby, missing out on sightseeing, for 3 hours. We were exhausted and tired. We finally approached another employee, and within minutes, had a room with complimentary breakfast. We are Gold members, Westin owners and used our Starwood points for our hotel stay. Was it due to our point use for payment? We have never had a problem with any Starwood hotel until now. If we knew we couldn't check in soon, we would have done something fun! The experience was disappointing for a Starwood property. Food was good, prices were reasonable. A common alcoholic drink was $15.00, which we thought was very inflated for this hotel. Our room was quiet, clean, and comfortable. Housekeeping and restaurant staff very friendly! February 6, 2014
Rated 4 out of 5 by Hotel was clean and staff was great Hotel was clean, neat and about the size I expected for New York. The staff were very friendly and frequently asked if there was anything they can do to better my visit. The gym equipment was in poor condition (treadmills and elliptical machines). I also had to go from my floor, 27, to floor C below the lobby to get ice. Not very convenient. October 23, 2013
Rated 3 out of 5 by TV has been busted for weeks! I stay here every week or two for business. For literally weeks, the TVs have not worked -- put it on any HD channel and you get "No Signal." I finally called to complain because I need to watch CNN for my job. They were like, "Yeah, sorry. We can't fix that. You'll just have to tough it out." My room also smelled of diesel fuel, which was unpleasant. May 2, 2013
Rated 2 out of 5 by great internet would not call it a 5 star. next door is a checkin paroll office quiet odd, the internet was great, if you have 1 max 2 people an need just a bed , its okay.as room. I belive its more of a 2max 3 star. truly no Sheraton 5 star . January 19, 2014
Rated 5 out of 5 by Great value and convenience Hotel provides great value and convenience to Times Square area. Staff very professional, helpful and friendly. February 8, 2014
Rated 5 out of 5 by Absolutely Wonderful -- Can't Wait to Go Back Every aspect of my stay was wonderful!!! You cannot beat this property's location and proximity to tourist hot spots and local attractions. My interactions with the staff were great. They were friendly, knowledgable, and accomodating. They went to great lengths to make sure every aspect of my stay was great. I will definitely be returning... March 14, 2012
Rated 5 out of 5 by Great hotel for price The staff (from the front desk to the restaurant employees) were very courteous and knowledgeablel and met our every need. The rooms were comfortable. The location was a little further than we had expected to Times Square and the Theater District, but it posed no problem. We really enjoyed our stay and would stay again on our next visit to NYC. June 7, 2012
Rated 5 out of 5 by Wonderful stay in New York City Our experience from the hotel staff to the restaurant staff was fantastic. The rooms were very clean. We were so busy enjoying your city that our stay in the rooms were basically sleeping, but that experience was met our needs. Everyone was so helpful and friendly. Thanks for our New York experience. December 11, 2013
Rated 5 out of 5 by Great Location, Solid Choice for Midtown/Broadway Title says it all. A few undesirables around Port Authority across the street but otherwise a solid property just a few blocks off Broadway. Walk to Times Square, great restaurants and all the theaters. Rooms average size for NYC. Request high floor to get a view and a room further from the street noise. We were on 15 and slept very soundly! June 15, 2013
Rated 5 out of 5 by Super location and great staff I stayed at this hotel and chose location based on proximity to theater district. PERFECT! We went to a show at night and walked back to the hotel within 5 minutes. The staff was super friendly to me and my kids. Breakfast was an amazing spread of eggs, sausages, yogurt, fruit, etc... Everything one could want in Manhatten. November 6, 2013
Rated 5 out of 5 by This hotel offers very good value for money The location of the hotel is its weakest point. However, it is very easy to get taxis or walk to other areas. Of the Four Points hotels we have stayed in Manhattan (we have stayed at another two), this one is the best. Rooms and bathroom are clean and bed is very comfortable. It also has the newest (or most recently renovated) facilities. November 17, 2012
Rated 5 out of 5 by Such Nice People I've been really pleased with the level of service and overall friendliness of the staff at this property! February 6, 2014
Rated 5 out of 5 by Great experience Nice friendly staff and clean rooms. A little more costly than some other hotels but when traveling with family, it's well worth the extra to be comfortable! (Although, it is hard to get a cab from there some days. Recommend you reserve a car to the airport if you are in a hurry.) December 20, 2013
Rated 5 out of 5 by Superior Room and Amazingly Helpful Staff From the moment I arrived, I was treated like a welcomed guest. The hotel was exceptionally clean and stylish, and our 32nd floor suite was outstanding--loved the water view and Empire State Building view--far exceeded my expectations. The bed and pillows were very comfy after a long day of exploring Manhattan. What a find! April 15, 2013
Rated 4 out of 5 by Staff was great!!! It was an unexpectedly cold weekend and a young member of the staff stood in the street trying to hail a cab for us in the snow for about 10 minutes! Everyone welcomed us each time we came back to the hotel and asked repeatedly if everything was OK. The beds and linens were great, as always in a Starwood Resort. Thanks!!!! March 17, 2013
Rated 5 out of 5 by Great experience I come to NYC about once a month and have stayed in many, many hotels in the city, but I rarely ever stay in the same hotel twice. Now that I have stayed at Four Points i have found a place I want to stay at again. Great location, super friendly staff, nice facilities and excellent value. You have a new repeat customer. March 7, 2013
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