Rated 4 out of 5 by Nafees85 Excellent Experiance
The stay in this hotel was outstanding, service was great, and staff very friendly. Check-in went quickly. Room atmosphere was very good, quiet and relaxing. Even my 2 years old daughter enjoyed a lot. Will definately stay again.
May 12, 2015
Rated 3 out of 5 by BearPrincess Nice bowl from Singapore got toss in the garbage by housekeeping
I have always stayed at this hotel when I am in town. I never had any problem with it till yesterday. I came back to my room and found that a nice durable bowl I got from the Singapore was taken away by the housekeeping. I had eaten salad with it in Monday night and did not clean the bowl. I left it on the night stand. When I came back from my appointment in Tuesday, I could not find it. I called the front desk at about3:30 pm that day. They said they would get back to me. But did not. I called the front desk again last night. And again no response. This morning a front desk person brought my bowl in plastic bag which shows coffee stains all over in the outside. I asked if its been tossed in the garbage bag. He said it should not be cos all garbage are taken out the night before. I said its so dirty. Tossed it. I don't want it. He said its your call. I gave the bowl back to the front desk Indian guy. He was not apologetic at all. He never even offered to give me a new bowl. As the bowl was not washed when given back to me. It showed stains all over.
May 6, 2015
Rated 3 out of 5 by Jian Staff training
Although i like this facility for it easy access and close to airport, however i found the front desk staff are not very familiar with what they do. It will be helpful if they can get more training.
April 19, 2015
Rated 4 out of 5 by SBC1 Will return
Great stay. Loved the room. Great bed, lots of space, separate bathroom with great towels.
December 10, 2014
Rated 4 out of 5 by Marcus Good business hotel
I travel to Calgary often and have stayed at and reviewed this hotel many times in the past. The hotel gets the big things right- it's safe, quiet and comfortable but it's the minor things that can set lingering memories. For one thing, this hotel is always busy so it's typically really expensive for a Four Points. If you're a platinum member looking for an upgrade or suite reward reconsider your options.
The parking is terrible at this hotel- the outdoor lot has been severely reduced to build another property. The indoor lot is almost always full so good luck if you try to find a parking spot in the winter for a late arrival.
Other than that, it's an above average hotel. It's consistent in quality and if you can snag a suite they are quite spacious. Also, please stock water in the hotel store. The only beverages available are sugary drinks.
December 5, 2014
Rated 5 out of 5 by Yker Great hotel
Comfortable, and offered free underground parking at the time. Fitness centre is basic, but features new treadmills. There is a pool, sauna and steam room. Ric's on site restaurant was tasty, but it looks like it can't decide if it's fine dining or a sports bar. Hotel was close to Sunridge Mall and a theatre. 24-hour McDonald's next door.
November 25, 2014
Rated 4 out of 5 by Angus bathrooms
the bathrooms do not have stationary on the wall magnifying mirrors to put makeup on . needed desperately
November 17, 2014
Rated 4 out of 5 by Vxrf19d Nice Hotel
Every thing was as I expected!
November 11, 2014