Rated 4 out of 5 by Gregory27 Comfortable beds, nice rooms
Really great except you need a club lounge for Gold members. Your level 4 SPG has club lounge for Platinum. So you should have club lounge for Gold.
Rooms and hotel are up to date and very comfortable. 2 Queen beds in all standard rooms - great. Comfy beds.
We used points but your best available rate is too high, around $200.
August 20, 2013
Rated 4 out of 5 by ChiTown83 Higher quality than typical airport hotel - great bed but needs cleaning attention
Friendly staff. Convenient to airport - but further away than expected - perhaps due to construction around the airport roads. Room was very comfortable and bed was far superior to other airports hotels. Only issue was hair on the walls of the shower stall. Cleaning staff needs to pay a bit more attention. Also, staff failed to notify me of the $5 fee to take the shuttle.
June 4, 2013
Rated 4 out of 5 by mortonam Great Hotel for Business
I like staying here great for when I am in town for work. Otherwise to pricey for my personal budget
October 9, 2013
Rated 5 out of 5 by Wayne1968 Food
The food was great at Ric's
October 14, 2013
Rated 1 out of 5 by J11xx Unacceptable
I came to Calgary for a course. Unfortunately, the room was located next to a party group who didn't finish their evening until after 2:30 am each night. We made the bed so that we could study in the am, but when we came back, housekeeping had not really cleaned the room - the bed was as we had left it, and the toiletries had been removed and not replaced. We went down to breakfast on Friday and the buffet was clearly "leftover". The waitstaff were having their morning coffee/breakfast and watched as we poked through what was left, looking for something not overcooked and dried out. The eggs Benedict were inedible, the eggs like golf balls on a piece of shoe leather. At the end of our stay we had to check out before the end of our course. Management offered to put our belongings in storage. When we retreived our belongings, one item was missed and we had to turn around on our way back to Edmonton to collect it.
November 20, 2012
Rated 3 out of 5 by Cobra Clean, modern, excellent restaurant, noisy room
The hotel in general, room, and restaurant were better than I expected from Sheraton's lower-rate chain. The room was "Scandinavian-modern", very clean, well equipped, and with a very good hotel restaurant. The beds were only acceptable and the air conditioning noise prevented consistent sleep.
August 30, 2013
Rated 3 out of 5 by Ruby0993 Nice staff
Very friendly and helpful staff. Lots of fast food nearby - but have to drive away from the hotel to eat anywhere special. I ate in the on-site restaurant for one meal only and I would say it was average and expensive. Easy access to downtown and also the airport.
September 9, 2013
Rated 4 out of 5 by metalman Great place to stay
%The hotel is a fresh place - modern and sleek with a good restaurant. One comment - the bed covers are too much - if you leave them on you have to run the AC which is relatively noisy - lighter covering in the warm months would be a plus - besides you'll save on power
September 7, 2013
Rated 4 out of 5 by Daniel29 Great chioce for our wedding
We selected this hotel for our wedding for the following reasosns:
1. Location: it's very close to the airport and downtown so our guests from out of town could find their way to the hotel and around town pretty easily.
2. Beauty: This hotel is relatively new, modern and has an upscale feel. The hall was beautiful and sat our 120 guests comfortably although it was a bit tight.
The complimentary suite we got was fantastic! It was on the topmost floor with great views of downtown Calgary.
3. Food: Considering that all hotels require you to use their restaurant for catering, we couldn't have found a better spot. The food from Ric's grill was delicious.
4. Price: with some negotiation this was actually better than a lot of the nearby hotels we visited which were not even up to the standard of this hotel.
Overall, we would definitely do our wedding here again. Everybody had nothing but great things to say about our wedding.
January 13, 2013
Rated 4 out of 5 by Rushfan2112 Great hotel for value & service but not as clean as we would expect.
We asked the housekeeping staff to clean & sanitize the sink & garbage can as one of us was ill during our stay. The housekeeper did not wipe down the counters thouroughly and did not touch the garbage can (which had been rinsed out).
Providing gluten free dining options is very much appreciated within your restaurant and the conference rooms, thank-you :)
February 1, 2013
Rated 1 out of 5 by Meri68 The hotel's Starwood Suite is nice.
We found the hotel very "worn" "noisy" "lacking interested staff" and inconvenient to use because no maps or hotel did not notify of the major road from airport was blocked by construction which makes it impossible to go directly to this Sheraton. We would not have reserved at this location.....it makes a difference.
July 16, 2013
Rated 4 out of 5 by yvb12 Comfortable nights sleep!
Very quiet and comfortable hotel. Getting to the hotel can be a little tricky as parking is accessed via a side street. Housekeeping should wash the walls in the bathroom better, found some rice, maybe take the wall paper off the walls as everything seems to stick to it, yuk. Chrome should be sparkling not spotted. This is a Sheraton after all.
August 27, 2012
Rated 4 out of 5 by Dmoney65 Clean and fresh
I really liked how clean this place is. Highly recommend
October 3, 2013
Rated 4 out of 5 by Glendz Spacious Room, Shuttle bus to and from the airport, TV, Internet, Fridge, Safe and Microwave availability. Complimentary H20
Very minor issue. Restaurant bill that wasn't mine and was resolved upon check out as there was no receipt on file.
Overall, I enjoyed my stay compared to Westin Calgary.
Gym is available 247 - was able to use this. The pool, sauna, jacuzzi and steam rooms were available from 7 to 10 daily. Hope to be able to try and use this next time.
September 20, 2012
Rated 4 out of 5 by evansa room comfort
The room is clean,large and has a comfortable bed,love the leather chair at the desk....however, it dooesnt get dark at night as you cant close the curtains and theres just a blind that lets all the light in from the trucking company at the read and the TV was not working,when I informed front desk in the morning,just a mumbled apology???
March 18, 2012
Rated 4 out of 5 by Max01 this hotel did not meet my needs
when i arrived at the hotel and during my brief stay i was pleased but despite 2 emails i was never informed of the shuttle bus timetable. when leaving and calling down 40 minutes before having to be at the airport i was told the shuttle only runs every hour so i incurred a cab fare which i had not anticipated. poor communication.
November 8, 2012
Rated 4 out of 5 by Ryan83 Good to Great, but not Over the Top
Overall a good to great stay. The price and ammenities are a good value. Service was much better than on my last stay. Food at the restaurant downstairs, although a bit pricy, is very tasty. I would rate the hotel good-great, but not top ratings since I wasn't really 'wowwed', but was quite impressed at the overall experience.
March 12, 2013
Rated 4 out of 5 by CThi2013 Quick getaway trip to Calgary.
Stayed here for the weekend. Got the adjourning rooms as requested so very impressed with that. Stayed in Room 320 and the sound proof was not that great. Could hear the people above our room walking up to 1AM. :( Could not sleep..
August 28, 2013
Rated 1 out of 5 by marsunshine Poor recognition
If you are a loyal Starwood customer - Platinum, do not expect recognition from the management - GM. GM has a very apathetic and borderline acostic demeanor toward Starwood premier customers. The sub-service may be a reflection of the fact the property is privately owned. The Front Desk staff is very helpful and courteous.
July 14, 2012
Rated 4 out of 5 by Magkat a girls weekend
We had a lovely time at the Sheraton. The room was nice and clean. It was, however, quite hot and the constant on and off of the A/C made for an interrupted sleep. We did not appreciate being charged and extra $40 per night for having 4 guests in the room. Seemed excessive seeing as breakfast was not included.
May 29, 2013
Rated 5 out of 5 by Natalie1 Great stay
I had a great stay. The only thing I could say needs improvemnt is the room temperature. It was too hot, I turned the heat down and the A/C kept cycling on and off all night.
I would still highly recommend Four Points, the staff were very friendly, restraunt had great food, gym and steam room were excellent; thanks!!
March 11, 2013
Rated 4 out of 5 by Angus service
We have been staying here for several years, This is the first time we've had our meal orders screwed up at Ric's and charged for the wrong items, Made a mental calculation and deducted the difference from the tip. We will still return and hope next time the service has returned to the usual very good standard.
May 4, 2013
Rated 4 out of 5 by Luv2fly Great stay and meal, too !
Stayed here to catch early flight from YYC to YVR. Two of us and were upgraded to family suite :) Ate at Rick's restaurant on site and it was delicious. Will be back !
September 9, 2013
Rated 5 out of 5 by Beezy11 Awesome hotel
The room was so comfortable, the bed was heavenly. It had all the features I need and then some. Very nice place to stay, I will definitely stay there again, and would recommend it to anyone.
Very easy to reach the hotel from the airport, and since my meetings were in the NE, it was a great location for me.
March 11, 2013
Rated 2 out of 5 by FATBOY CHRISTMAS PARTY
WE HAD BOOKED OUR CHRISTMAS PARTY AT THIS HOTEL. AND SET UP BOOKING DISCOUNTS FOR THE STAFF WHO CHOSE TO STAY OVER NIGHT. NOBODY IN THE RESERVATIONS DEPATMENT KNEW OF THE SPECIAL PRICING AND IT WAS A BIG PAIN TO BOOK A ROOM. THEN THE DINNER WAS SHORT ON FOOD FOR ALL THE PEOPLE THERE. A REAL LET DOWN!!!
December 19, 2012
Rated 3 out of 5 by kgbhockey I stay here often
Room is excellent, front desk is great,location is alright, but Ric's Grill is horrible. Food is poor, the service is lousy - 25 minutes for a bowl of fruit and 10 minutes for water. Grumpy waitress.
I am considering a new hotel because this place is not that good.
July 16, 2013
Rated 3 out of 5 by bd13 1st stay
Even though towels were taken, they were not all replaced.
Asked for decaf coffee only and recieved one decaf and three regular.
Complained about scent from next room and the hallway still smelled the next day.
No special recognation for being a SPG member.
Room and bed was comfortable.
May 6, 2013
Rated 4 out of 5 by TTBUD Too Tall
All in all a good experience. Rooms were very comfortable. My only small complaint was the shower. With 9 foot ceilings in the room, you would think that the shower head would be higher than 5 feet. Very uncomfortable to have to squat down in order to wash my hair. And I am only 6 feet tall.
January 10, 2013
Rated 4 out of 5 by Jdroccco Clean and Friendly
The hotel is very nice. Rooms were clean and beds very comfy.
The restaurant rics was veryw good. Service was attentive and the pork chop very juicy
September 4, 2013
Rated 4 out of 5 by skier208 Very comfortable, good location
Well appointed room (204), tho fixtures are showing a little bit of age..eg. bathroom tissue holder was falling out of drywall and bathroom door handle was loose. Minor fixes that could make the room's quality be raised up a notch. All else good, especially the mattresses and bedding.
April 1, 2013