Rated 1 out of 5 by jackal10 The worst
Does not live up to the standard of the Four Points name.
March 11, 2014
Rated 4 out of 5 by Jim4315 Great Location for touring the Historic District
The hotel was warm and friendly and the room was very comfortable. The advice their concierge gave us really made our visit an outstanding one. We enjoyed being able to walk through Savannah's Historic Market every night after having a great southern meal.
March 10, 2014
Rated 3 out of 5 by JoyD Front desk employee
One particular front desk young lady should be more careful and respectful to guests. Her name is Ashlyn Miller. After I checked in I asked if somebody could help me get my luggage inside my car. I was in a meeting all day. She started laughing sarcastic on what I said and when I asked her, she said nothing and nothing to talk about. I found that very insulting and unprofessional. Our group coordinator is aware of what happened. This employye of yours need to go back to school for public relations class.
March 4, 2014
Rated 4 out of 5 by emme708 Convenient Location
This is a very easy location to get in and out of the city with a car, and yet right in the Savannah Historic District. Parking was a bit pricey, however. Hotel has very nice staff. The beds are extremely comfortable and rooms were quiet - great night's sleep after a busy day of sightseeing.
March 4, 2014
Rated 4 out of 5 by michaelgjk English Breakfast
Except for the fact that I had to call customer service EVERY Day in order to get a tea bag, everything was wonderful. Oh, on my last night/day, I had to call for a bar of soap.
Great location - Great facility. I would definitely recommend it to clients staying in Savannah.
March 3, 2014
Rated 5 out of 5 by ninabel The entire hotel staff were the best ever!!
From checkin tocheckout the hotel & staff couldn't have been better, one of the best I've been at. Every one of the entire staff we dealt with from Caroline in the lounge to the front desk to our room staff and the a.m. breakfast staff and the concierge all were just wonderful, friendly, polite, helpful, we can't say enough about them, just the very best ever and thanks for it!!
February 4, 2014
Rated 5 out of 5 by HappyWanderer2 Our First Trip to Savannah
The hotel is lovely, the staff are professional, knowledgeable and very helpful. The room was spotless, well-equipped,and the bed, of course, was sublimely comfortable with pristine white linens. The hotel is ideally located in the heart of the historic part of the city just steps from the river. This enabled us to walk everywhere in this fabulous city. We can't wait to return for a longer visit.
February 2, 2014
Rated 1 out of 5 by Annette83 Bad Stay
Not a good stay, restaurant staff and concierge were perfection, everything else was poor.
February 22, 2014