Rated 5 out of 5 by DEJA Great hotel, but restaurant wasn't up to par
Great proximity to the highway.
July 22, 2014
Rated 5 out of 5 by mvcboy The best four points hotels
we have stayed in this hotel for 5 nights, overall experiences are beyond our expectation. not only we got automatic free suite upgrade before we checked in, but also the consistence of recognition and cleanliness of the room and much more. So far the best four points hotel we have ever stayed!
July 17, 2014
Rated 4 out of 5 by PrinceEdwardIsland Convenient location
Staff provided satisfactory service, however, was disappointed with one issue. When making reservation, we asked Hotel staff about proximity of ferry service from Levi to Quebec, as we wanted to go to Quebec for dinner. We were advised it was a 10 minute walk. Upon arrival we discussed ferry service again, and we were advised that it was to far to walk, but we could drive and park our car ($6.00 cost) on Levi side, as we didn't want to take car into Quebec city. Upon checking out we noticed poster advertising Hotel shuttle service to and from the ferry. No one ever mentioned the service??
July 7, 2014
Rated 4 out of 5 by DannyCanada Good for business travellers, not so good for Family
The hotel is clean and staff is very friendly but :
1) the swimming pool is so small we had to change hotels
2) the bathroom does not have enough space for toiletries, make up etc.
3)no fridge and no safe box in rooms
would recommend for business travellers but not for families
July 10, 2014
Rated 3 out of 5 by cheecher1 I do not agree this hotel should be a 4 star
Lots of issues:
There was a wedding in the conference room on a Saturday night during our stay. The music was extremely loud until at least 2:30 in the morning. We complained to the front desk twice and they just apologized, did not ask the DJ to turn the volume down a notch...nothing whatsoever. We had a 12 hour drive ahead of us the next morning and a young child and had been kept up all night because of the noise in the hotel.
Also, they are doing construction on the hotel and they fail to tell you that when you book the hotel. Our room view was a construction eyesore site.
The hallways are not air conditioned so when you come out of your room to the elevator the heat will hit you.
The swimming pool is very small for a big hotel.
The shuttle bus in not that convenient during busy morning and busy evening. Have to wait 3 hours during rush times in the morning and evening.
The positive things about the hotel is the Cosmos restaurant/café. The food was pretty good and the service was good. Have a nice bar and TV area. Also you are able to sit outside too.
July 8, 2014
Rated 4 out of 5 by Mobius Great Hotel
We have stayed at this hotel and are always pleased with the service in both the hotel and restaurant.
July 8, 2014
Rated 5 out of 5 by WeiTXUSA Nice and Clean
Very nice! The room is very comfort. It is nice to have a shuttle to the ferry. New facility, friendly staff.
June 29, 2014
Rated 5 out of 5 by TravelingFamily2014 Good location for siteseeing
The hotel room was very clean and unexpectedly spacious. We stayed here and toured Old Quebec City. Taking the ferry over was convenient and quite scenic.
June 29, 2014