Rated 1 out of 5 by spucewood Worst sleep ever
Although I expressed my concerns to staff when I checked in t 1am, and then again in the morning they told me they were not permitted to assist. I booked a king room with a sofabed to accommodate my family. On arrival there was no bedding for the sofabed. After walking around with staff on different floors we were give sheets that were much too large and no mattress cover. The bed was very uncomfortable. I asked for another room and we were told no. The next morning staff happily accepted my $180... I travel all of the time for business but will never select 4 Points.
August 17, 2014
Rated 5 out of 5 by 15aug14 vacation
nice clean hotel new features
August 27, 2014
Rated 4 out of 5 by jlrl14 Good Quebec vicinity hotel
Very comfortable hotel with good facilities; ferry ride necessary to Quebec City.
August 26, 2014
Rated 4 out of 5 by Vincent41 Very convenient to Quebec city
I redeemed Starpoints® for a Cash & Points Award for this hotel for 3 nights and it's quite worthy. Clean room, good bed, flat TV, large bathroom, free high speed internet & free outdoor parking.
It take me about 30 mins from hotel to old Quebec. Free shuttle and ferry(one way: $3 for adult and $2 for kid). I don't need to drive my car during my stay.
About 10 mins from Autoroute 20 in Levis. Easy to find!
July 1, 2012
Rated 5 out of 5 by Monkey2 This hotel is new and clean
A very comfortable and new hotel. We stayed here with two teenagers. Drive to old Quebec is about 25 min. There is a ferry but we did not use it. The hotel is convenient to the hwy but not too close that it is noisy. The outdoor pool is very small, but the gym is quite nice. Nice spacious rooms.Overall an excellent stay. My daughter left her phone in the lobby and discovered this after we were 300 km away. The staff was very nice to take the time and send it to our home.
August 11, 2014
Rated 5 out of 5 by AHKH Excellent Location, Service, Cleanliness, & Comfortable.
2 Queen Beds, Floor to Ceiling Windows
Family Vacation TO Quebec City
We were very impressed when we first saw the building and the inside was no different.
Check-In was a treat with well-spoken English and UPGRADED ROOMS
(2 Penthouse Suite)
Upon checking-in was in for a pleasant surprise with a wonderful view of the Old Quebec City & Spacious Rooms (Partitioned Entrance, Sitting Area, 2 Queen Beds, & 2 Washrooms).
The rooms were extremely clean & comfortable.
Only drawback was breakfast not included.
We really enjoyed this hotel to the fullest and would rate this hotel a 4.5 Start :)
August 2, 2012
Rated 4 out of 5 by Turk007 Nice place to stay
Rooms are large, beds are comfy. Looks relatively new and clean. The only blemish was an unpaved parking lot that was muddy and full of puddles when we arrived. Once it is paved, your stay here will be great.
August 16, 2014
Rated 5 out of 5 by NBibe New property, very clean
This property is very new and clean. We stayed here and took the hotel's complementary shuttle to the ferry station each day to tour Quebec City. Ferry runs frequently and costs $6.20 (CAD) roundtrip. Much better accommodations for the money than staying in Quebec City.
July 12, 2012