Rated 1 out of 5 by spucewood Worst sleep ever
Although I expressed my concerns to staff when I checked in t 1am, and then again in the morning they told me they were not permitted to assist. I booked a king room with a sofabed to accommodate my family. On arrival there was no bedding for the sofabed. After walking around with staff on different floors we were give sheets that were much too large and no mattress cover. The bed was very uncomfortable. I asked for another room and we were told no. The next morning staff happily accepted my $180... I travel all of the time for business but will never select 4 Points.
August 17, 2014
Rated 4 out of 5 by Turk007 Nice place to stay
Rooms are large, beds are comfy. Looks relatively new and clean. The only blemish was an unpaved parking lot that was muddy and full of puddles when we arrived. Once it is paved, your stay here will be great.
August 16, 2014
Rated 4 out of 5 by Sue40 bedding etc
Beds are already a bit tired - room really should have a small fridge (for medication and a bit of food) . As the hotel is a nice stop over, we would have loved to keep our "travel food" in a cool place.
August 15, 2014
Rated 5 out of 5 by Monkey2 This hotel is new and clean
A very comfortable and new hotel. We stayed here with two teenagers. Drive to old Quebec is about 25 min. There is a ferry but we did not use it. The hotel is convenient to the hwy but not too close that it is noisy. The outdoor pool is very small, but the gym is quite nice. Nice spacious rooms.Overall an excellent stay. My daughter left her phone in the lobby and discovered this after we were 300 km away. The staff was very nice to take the time and send it to our home.
August 11, 2014
Rated 4 out of 5 by FrequentTraveler123 Hotel staff is very polite and helpful
Hotel staff accommodated our request for personalized reservation requirements. They also went an extra mile to coordinate with SPG to meet that request.
August 14, 2014
Rated 4 out of 5 by BarryG27 Recently Renovated (or built)
The hotels & amenities all seemed new. They were still building the attached convention centre and the parking lot was not paved yet.
Nice to have the shuttle take you to the ferry to QC but it never seemed to be on schedule and it wasn't very frequent.
August 10, 2014
Rated 4 out of 5 by Magarac Very cool hotel, excellent base for exploring Old Quebec
Really funky decor, minimalist but comfortable rooms. Breakfast was outstanding!! Short drive to Old Quebec via the free shuttle bus to the ferry terminal (15 minute crossing across the St. Lawrence River). Really enjoyed our stay at this property and the famous Quebecois hospitality. Looking forward to staying again soon!
August 5, 2014
Rated 5 out of 5 by Travel54 Excellent Propetry
Clean, Fresh ,Great Nights Sleep, and Fantastic Staff
August 7, 2014