Rated 5 out of 5 by Simplyperfect Excellent location
I stayed there for 4 nights and found it perfect in every aspect. Public transportation, shops and even a supermarket are just steps from it. Very helpful staff; clean, safe and comfortable.
July 13, 2014
Rated 5 out of 5 by LJY1 Excellent Service
We received help from the staff in understanding the currency in order to pay the taxi which brought us to the hotel. We had 4 people with 4 large suitcases - next time would wait at Zuerich HB train station for a larger taxi - instead we took 2 taxis for double the price! But it was late and we just wanted to get to the hotel. On way home the hotel called the taxi for us and ensured it would fit all of us and our bags. Very nice European, modern decor. Shops, snacks, restaurants of all kinds right outside the door in the Sihl City shopping "mall". All of the staff very friendly and cheerful,
July 15, 2014
Rated 5 out of 5 by Henry4455 Excelent service and features
The hotel is very well located. The people at the front desk were very nice and friendly. The hotel is great, looks new, great rooms, the parking, the mall, etc.
July 9, 2014
Rated 4 out of 5 Excellent, modern rooms
We stayed at a Junior Suite at this hotel No complaints with the room or the staff quality - both among the best I've ever experienced.
But the TV in the bedroom didnt work, which is ok for a small hotel but not for a hotel that maintains the superior standards as Four Points.
July 20, 2014
Rated 4 out of 5 by JoeCA The staff was the best part of the hotel
The mattress was too soft and having two beds together to simulate a king wasn't comfortable. Since the room was so small and since putting two beds isn't that great I would recommend an option in which the guest can just have one bed in the room.
The food at Fire Abend grill was bland but the service was excellent; prompt & polite.
July 16, 2014
Rated 5 out of 5 by DaveCU65 Terrific Staff
Everyone we met was welcoming, very congenial, efficient and very helpful.
July 2, 2014
Rated 5 out of 5 by Teresa24 Great room. Very close to city centre
Nice hotel. Excellent room. Staff very responsive. Close to city but not in city centre. Frequent tram takes 5-10 min to city centre. Can walk to lake in 15 minutes. 30 min from airport with train and tram.
June 30, 2014
Rated 3 out of 5 by lottieGenf Great hotel, but we were made to feel slightly awkward at check-in!
We had a fantastic stay, the hotel was clean, staff were very friendly and helpful and the bar prices were reasonable with an excellent choice of drinks and food. The only slight downside we encountered was at check-in. Upon check-in we were asked to present all four passports/ID for each of our group, which was have never encountered before when staying in hotels, usually only the person who reserved the room does this. The other's person's details were then written on the back of my reservation, which I did not appreciate, this is almost like "big brother". My friend had also reserved a room and the gentleman checking her in only gave her and her companion one key for the room and one coffee voucher, when there were clearly two people staying in the room, as he had taken down the details of the person staying in the room with her. I, however had a very pleasant and helpful young trainee lady, who gave us two keys and two vouchers. It has not put us off staying at the hotel, but did however make us all feel very uncomfortable and slightly judged.
July 14, 2014