Rated 4 out of 5 by druhi Four Points, Sihlcity, Zürich
Very good indeed. Excellent reception staff. The most comfortable beds in the world. Cleanliness very good (OK, I found some dust but it didn't spoil the weekend.) I wasn't entirely convinced by the bathroom design but again, not a problem.
May 21, 2013
Rated 5 out of 5 by Nauhar Lovely stay
Loved our one night stay and the staff were very sweet...in fact even gave us an umbrella as we did not have one and it was raining....good location and nice to have a mall just a few meters away....will stay again
July 5, 2013
Rated 5 out of 5 by trgraglia Simply great!
I have had some horrible stays with Sheratons in the past but this one restored my faith. Simply perfect. Great helpful staff that never said 'No' and a great location which is only a tram ride away from the heart of town.
May 21, 2013
Rated 2 out of 5 by FreqTvl Bad for business
Crawling limited internet with unhelpful front desk lady
August 30, 2013
Rated 4 out of 5 by Randy2686 Good location and vlaue
I've stayed at this hotel many times. Overall pretty good value for the money. Great location. Large comfortable rooms. Only downside is that the Breakfast is a little pricey and would like to see it included in the room price.
November 12, 2012
Rated 5 out of 5 by youngshark Business trip to Zurich
Very warm welcome at the hotel at check inn. Also helpful during my stay.
The room is nice decorated, they give me small christimas present during my stay. Nice surprice.
The trainee Mr. Kern helps me arrange parcel packing.
December 19, 2012
Rated 3 out of 5 by DavidNJ Paying extra for an additional WiFi connection
To pay for an additional WiFI connection is really poor. You should be allowed one hardwired connection and one WiFi connection. CHF 12, is a lot to pay for this and if anything, it should be included for SPG members.
March 12, 2013
Rated 5 out of 5 by AAA2013 No non sense business hotel
It is a very good business hotel. You find the usual Swiss efficiency and cleanliness here plus a super friendly bending backward staff.
July 20, 2013
Rated 5 out of 5 by pyswiss Professional and friendly staff
Nice modern hotel w a great spa and fitness. Unfortunately entry is not free for hotel guests. But over all the staff where very professional and friendly. I would totally stay at this hotel again.
August 2, 2012
Rated 5 out of 5 by Lawrence Central location and good facilities
We stayed for one night in Zürich and this is an excellent location. About 15 minutes on foot from Bahnhofstrasse and about 5 tramstops to central station. Staff were very friendly and helpful.
February 17, 2013
Rated 4 out of 5 by Lookieman Great Location, Value for Money
My stay in Four Points was great, with the hotel centrally located with plenty of restaurants and entertainment around. The room was spacious, the service was impeccable and the value was great.
December 13, 2012
Rated 4 out of 5 by Daly84 Opportunity to excel
After a late night at the office I got to the hotel to find I was able to get a beer but NO FOOD! Other hotels I stay at offer room service midnight to 6 am. You should consider such a service.
January 12, 2013
Rated 4 out of 5 by lahaina Very good location and service but parking fee unaccaptable
We stayed the second time in this hotel and the service level of staff is excellent.
1. second time there were hairs on the sofa
2. parking fee of 40 CHF is fare too high
November 27, 2012
Rated 5 out of 5 by Chinlf This hotel is at a convenient location
This is the 2nd time I stayed in Four Points. My wife and me enjoyed my stay in this hotel though it's a distance from the Main Train Station. Would definitely recommend to others.
December 27, 2012
Rated 2 out of 5 by caro Zurich silkcity
Only seprate beds with small duvet - got the worst cold ever - not impressed at all!
Got tol take the extra duvet - it was done but did not change the outcome - basic facilities
January 23, 2013
Rated 3 out of 5 by jr1969 hotel
overall good. i found internet slow and was disappointed that there was no shampoo in the shower, on both days, which shows cleaning did not do their job properly
May 9, 2013
Rated 5 out of 5 by Peter1981 Awesome
Great hotel. Perfect location. The staff was exceptional. I have been to many Starwoods hotels in the US and abroad and this one is definitely at the top of my list.
July 23, 2012
Rated 5 out of 5 by Vincos WHAT EVERY FOUR POINTS SHOULD ASPIRE TO BE
OVERALL IMPRESSION: Even from outside, the vibe of this hip hostelry can already be felt. Located in a trendy new shopping district, it is surrounded by interesting shops and dining venues.
SPG RECOGNITION: Extraordinary - far surpassing many full-service hotels. Upgrade to a beautiful and enormous suite. Every one of the special requests advised by my SPG Ambassador was acknowledged. Plus a Champagne split and other little surprises in the room.
THE ROOM: Newly-decorated in very chic “moderne” style, the room was huge with a full sitting room with work area and dining table for 4, dressing room, half-bath and large full bath with separate shower compartment, double vanity and bidet, Separate dressing room. Made it hard to believe this hotel belongs to a ‘sub’ brand.
LOCATION: On a direct tram line from the station (#13) and less than a quarter of an hour away, this property is very convenient for both air and rail connections. The immediate area of the Sihlcity Shopping District is wonderful.
EXCEEDED EXPECTATIONS: As well as all the traditional amenities, I found a beautifully gift-wrapped Portable Gaming Set with Hotel Logo waiting for me in the room.
DID NOT MEET EXPECTATIONS: The security key system is faulty and twice I had to return to the reception to have it re-coded but this is certainly a bug easily worked out. The staff were mortified and even offered a drinks voucher for the (small) inconvenience.
ONE THING TO KNOW: For both price and location, this is currently Zurich’s best Starwood option.
September 15, 2013
Rated 4 out of 5 by DEM59 Constant trickle of little issues....
Showers backing up
Light bulbs going
TV doesnt always work
Some beds need replacing
Charging for tap water in the restaurant?
WIFI complex password procecdure
October 28, 2012
Rated 4 out of 5 by midtowndirect Zurich July 2013
I always stay at the FourPoints Sheraton in Sihlcity due to the great location and good service.
July 13, 2013
Rated 4 out of 5 by Newton Nice staff
I stay in this hotel frequently, and really like it.
Two improvements could be made:
1) Better wi-fi connections in the hotel
2) Real shampoo in rooms
March 4, 2013
Rated 5 out of 5 by Gerhard Service is excellent
Apart from all the good things in this hotel, the sevrice is outstanding.
very friendly staff and always very helpful.
Just great to be there !
August 7, 2012
Rated 5 out of 5 by shortS Nice and worth its price
I liked the hotel really much. Modern architecture and inside style. Much space in the room. Really nice shower, I enjoyed my stay a lot.
February 3, 2013
Rated 5 out of 5 by S1245 A great hotel for a visit to Zurich
The staff are warm and friendly and the hotel is very comfortable and well located - we will definitely return on our next visit to Zurich
November 22, 2012
Rated 5 out of 5 by WineAdvisoryGroup Excellent Hotel... Great Location and Service
The hotel was a perfect choice for my wife and I and our 10 year old son. I stayed in a suite so I can't comment on the size of the regular rooms. All I can say is that the suite was perfect for us... well designed, plenty of space, great bathroom with 2 sinks, a tub and a separate walk in shower. We had a rollaway placed in the living room area for our son. We loved the location. There were a bunch of restaurants within a few steps of the hotel, a starbucks within 100 yards... and a giant mall with tons of shops and places to eat. Walk out the front entrance, take a right and in about 1 minute you're at the tram stop which will take you downtown in an easy10 minutes (the cost for a pass for unlimited central Zurich travel is 8.40 Swiss Francs for 24 hrs... can purchase right at the hotel's front desk... or at the machine at each stop). The hotel is modern, classy, and has a lot of style. The service is excellent... the front desk always ready to help with whatever you need. They booked our day trip for us to Pilatus Mountain in Luzern (which was amazing BTW)... and charged it to our room account. Never made it to the Spa which I hear is fantastic... we were too busy. Nice breakfast buffet... Like everything in Switzerland, pricey at 30 Swiss Francs, so used our Platinum amenity for Breakfast for 2 each day... a nice perk! We loved our stay here. VERY HIGHLY RECOMMENDED
August 27, 2013
Rated 5 out of 5 by candy127 candy
receiption is good service, housekeeping and restaurant have good staff.
hotel is better than other four point hotel in other place
October 9, 2012
Rated 5 out of 5 by Traveler01 Great Location
If you can find it (poor signage), It is all one would expect from a Sheraton Hotel but its location is what makes the difference.
September 21, 2012
Rated 5 out of 5 by flyers Best yet
Well laid out , large rooms , great location
Favourite Sheraton , staff was very helpful
used the gym , great equipment
October 23, 2012
Rated 5 out of 5 by Jamie Best Four Points
The hotel valued the spg member. I was welcomed friendly and professionally while checking in.
June 3, 2013
Rated 5 out of 5 by Gerhard Staff.
I always like the staff and their service.
Friendly, very professioanl, speedy and helpful.
Really nice people!!
December 22, 2012