Rated 5 out of 5 by HeatherF Amazing Service
Everything about this hotel impressed me: the room was lovely, the little Spekli each day on my pillow, the modern bathroom facilities, the proximity to the tram - it was all wonderful. But the best part was the staff! They were so helpful and friendly and always addressed me by name. I would definitely stay here again.
December 8, 2013
Rated 5 out of 5 by Rosti1623 One night only
The hotel has, yet again, lived up to my expectations and its own high standards. I arrived late and left early but the staff couldn't do enough to make my short stay a pleasure - they made sure that I had everything. They even helped me with further bookings and went overboard to get me what I needed.
August 23, 2012
Rated 4 out of 5 by Aditya9999 Great Location, Very Polite Staff,
The hotel is located next to a mall and opposite the tram stop/station.
The staff is extremely helpful and courteous.Even the bellboy was more than wiling to go out of his way and provide assistance.
However the vegetarian breakfast can be better with more varieties. Overall a must stay in this hotel.
June 29, 2012
Rated 4 out of 5 Excellent, modern rooms
We stayed at a Junior Suite at this hotel No complaints with the room or the staff quality - both among the best I've ever experienced.
But the TV in the bedroom didnt work, which is ok for a small hotel but not for a hotel that maintains the superior standards as Four Points.
July 20, 2014
Rated 4 out of 5 by PMP585 Another good stay at Four Points
I have stayed at this hotel many times, and the standards are consistently good. The only negative is the room service menu which is very limited. Of the 4 main courses available, 2 were veal, one beef and one noodles - not a great selection if you want to grab a bite whilst working in your room!
April 15, 2013
Rated 4 out of 5 by MacRas Perfect for business trips
My only complaint is that I have received a claim for some items in the minibar that I have not had. Wether there is a mistake with the room number, or they did not check after the previous guest left, they should double check before asking someone to pay something that has not consumed.
May 7, 2013
Rated 5 out of 5 by Imke87 Lovely stay for a week
We were staying at the Four Points by Sheraton Sihlcity for around 1 week and had a fantastic time. Service was excellent and the staff very friendly and thoughtful - from check-in till check-out a great stay and location is a plus - very central and well connected to the city center.
October 9, 2013
Rated 4 out of 5 by Robyn3145 Very comfortable stay
We stayed three nights, the rooms were very comfortable but a bit dark. Very clean, comfortable beds and good shower facilities, in fact the best we have had since most hotels had a shower over a bath. Good location near transport and shopping centre. Highly recommended.
May 23, 2014
Rated 5 out of 5 by Rosti1623 Convenience and comfort
I've stayed at the Four Points on several occasions and it continues to meet my needs every time. The welcome at Reception is always friendly and helpful. The Bar is a wonderful place to relax and the location is perfect for alternative eating options, shopping and my office.
August 27, 2012
Rated 3 out of 5 by lottieGenf Great hotel, but we were made to feel slightly awkward at check-in!
We had a fantastic stay, the hotel was clean, staff were very friendly and helpful and the bar prices were reasonable with an excellent choice of drinks and food. The only slight downside we encountered was at check-in. Upon check-in we were asked to present all four passports/ID for each of our group, which was have never encountered before when staying in hotels, usually only the person who reserved the room does this. The other's person's details were then written on the back of my reservation, which I did not appreciate, this is almost like "big brother". My friend had also reserved a room and the gentleman checking her in only gave her and her companion one key for the room and one coffee voucher, when there were clearly two people staying in the room, as he had taken down the details of the person staying in the room with her. I, however had a very pleasant and helpful young trainee lady, who gave us two keys and two vouchers. It has not put us off staying at the hotel, but did however make us all feel very uncomfortable and slightly judged.
July 14, 2014
Rated 5 out of 5 by Sharon100 The hotel had the most helpful staff
I have stayed in many hotels throughout the World but I must say that all of us found the staff the most helpful of any hotel I have visited in the past. They were absolutely delightful and made our stay an extremely pleasant experience. Well done to you all.
July 30, 2013
Rated 4 out of 5 by tksben business stay
efficient and polite staff
good room facilities
general excellent cleanliness
Wifi access - available upon request, better if either free access within hotel, or 1-time login
Gym facilitlies are separate from hotel
March 23, 2014
Rated 4 out of 5 by druhi Four Points, Sihlcity, Zürich
Very good indeed. Excellent reception staff. The most comfortable beds in the world. Cleanliness very good (OK, I found some dust but it didn't spoil the weekend.) I wasn't entirely convinced by the bathroom design but again, not a problem.
May 21, 2013
Rated 4 out of 5 by SybilleRitschie Trip of our lifetime
Hotel has a good connection to city centre, facilities have been very clean and beautiful, cleaning personnel cleaned room every day to our full satisfaction.
Rich breakfast buffet available as well as parking space in the basement.
May 5, 2014
Rated 5 out of 5 by mgd111 Great base for Ironman
Not far from transition - walkable, but also good public transport.
Plenty of places to eat in Sihlcity if you don't want to go far.
Nice countryside right there to wander/run in...
August 3, 2014
Rated 4 out of 5 by Randy2686 Good location and vlaue
I've stayed at this hotel many times. Overall pretty good value for the money. Great location. Large comfortable rooms. Only downside is that the Breakfast is a little pricey and would like to see it included in the room price.
November 12, 2012
Rated 5 out of 5 by youngshark Business trip to Zurich
Very warm welcome at the hotel at check inn. Also helpful during my stay.
The room is nice decorated, they give me small christimas present during my stay. Nice surprice.
The trainee Mr. Kern helps me arrange parcel packing.
December 19, 2012
Rated 5 out of 5 by Traveller713 This hotel is well above my expectation
Our room was upgraded to suite when we checked in. The free breakfast was excellent. The staffs were very friendly. Definitely, we will come back in the future and we will refer this hotel to our friends and family members.
July 28, 2013
Rated 5 out of 5 by trgraglia Simply great!
I have had some horrible stays with Sheratons in the past but this one restored my faith. Simply perfect. Great helpful staff that never said 'No' and a great location which is only a tram ride away from the heart of town.
May 21, 2013
Rated 3 out of 5 by DavidNJ Paying extra for an additional WiFi connection
To pay for an additional WiFI connection is really poor. You should be allowed one hardwired connection and one WiFi connection. CHF 12, is a lot to pay for this and if anything, it should be included for SPG members.
March 12, 2013
Rated 4 out of 5 by deeks Everything about my stay was good
I must say that everyone at the hotel make you feel important especially when they call you by name. I have styed at other hotels and the experience at this one is far better than what I have experienced elsewhere.
January 15, 2014
Rated 5 out of 5 by Nauhar Lovely stay
Loved our one night stay and the staff were very sweet...in fact even gave us an umbrella as we did not have one and it was raining....good location and nice to have a mall just a few meters away....will stay again
July 5, 2013
Rated 3 out of 5 by jewree Very quirky hotel
The layout of the rooms, particularly on the Starwood floor, leave something to be desired. While large, the space is awkward, and in particular, the windows are tiny, letting in almost no natural light.
May 16, 2014
Rated 5 out of 5 by pyswiss Professional and friendly staff
Nice modern hotel w a great spa and fitness. Unfortunately entry is not free for hotel guests. But over all the staff where very professional and friendly. I would totally stay at this hotel again.
August 2, 2012
Rated 4 out of 5 by Lookieman Great Location, Value for Money
My stay in Four Points was great, with the hotel centrally located with plenty of restaurants and entertainment around. The room was spacious, the service was impeccable and the value was great.
December 13, 2012
Rated 5 out of 5 by Lawrence Central location and good facilities
We stayed for one night in Zürich and this is an excellent location. About 15 minutes on foot from Bahnhofstrasse and about 5 tramstops to central station. Staff were very friendly and helpful.
February 17, 2013
Rated 4 out of 5 by Daly84 Opportunity to excel
After a late night at the office I got to the hotel to find I was able to get a beer but NO FOOD! Other hotels I stay at offer room service midnight to 6 am. You should consider such a service.
January 12, 2013
Rated 5 out of 5 by ABCo Business man
This was my twenty fifth stay at your hotel.
I just love the place and the people!
August 28, 2014
Rated 5 out of 5 by lilu great choice!
comfortable, modern, neat, got everything you need (great gym, spa, lounge bar, and restaurant), wifi service, in a very functional shopping centre, near city centre, tram stop right there.
August 20, 2013
Rated 4 out of 5 by lahaina Very good location and service but parking fee unaccaptable
We stayed the second time in this hotel and the service level of staff is excellent.
1. second time there were hairs on the sofa
2. parking fee of 40 CHF is fare too high
November 27, 2012