Rated 5 out of 5 by Lenuxa What you need to know
It is a truly nice place to stay. Location is great, comfort and size of the rooms and shower great, staff is very polite.
But, it was our first stay in Swiss and what we DIDN'T KNOW:
1. If you are traveling with a car - you have to pay $40/night for the garage parking. The street free parking is non existing thing there... You also HAVE to ask for the RESERVED space for you car regardless of you are paying or not.
2. You have to ASK to change your linen - the cleaning crew will NOT change it if you will not ask..
No spa... Have to pay for the gym..
It all takes time to learn and can make the experience slightly bitter... Overall a very nice place
November 19, 2013
Rated 2 out of 5 by Be76 weekend in zurich
very disappointed with the quality of this spg hotel:
daily room service was peformed in a very bad way with used towels left around the room.
leftover food tray remained in the common corridor for hours on saturday morning before someone took the initiative to remove it
further more, the staff at reception was not friendly nor made any effort to make me feel special being a gold (almost platinum ) spg client
the location of this hotel is not optimal therefore at least you should expect this to be compensated with an amazing service
November 11, 2013
Rated 5 out of 5 by RafKam Where no-frills means a very comfortable stay
While the location may raise a few eyebrows (it's not exactly in the center of town, and sits next to a highway in what looks to be a factory conversion) this hotel delivers a solid experience. Swiss efficiency at its best: the place is modern, squeaky clean, check in is swift. There's a tram stop just outside and you're in Paradeplatz in 8 minutes, train station in 15 minutes, so hardly a hassle. There is an attached shopping mall with many food options (Vapiano for quick pasta/pizza, an Asian Restaurant, etc).
The rooms are very comfortable and spotlessly clean, platinum upgrades to a massive suite and I got cakes, prosecco and even a gift on top of the points! Platinum breakfast amenity also gets the full breakfast buffet which is more than adequate and has a great espresso machine.
There are very few negatives, and I've listed them below:
- rooms are quite dark as they have smallish windows and face another building/highway
- in room wireless internet signal is quite weak
- gym and spa/pool are charged separately at a very steep rate
- parking is expensive for a not so central location
Zurich is notoriously expensive for hotels, this is an affordable option both for business or pleasure.
April 15, 2012
Rated 4 out of 5 by pookybear Great Hotel worth staying
Great hotel with generally friendly staff and clean rooms. Service was also great and met most of our demands.
October 26, 2013
Rated 5 out of 5 by Fraster Junges, modernes Hotel
Schon bei der Begrüssung spürte man die Gastfreundschaft, die sich durch das ganze Haus fortsetzte. Der herzliche Service im Restaurant, verbunden mit ausgezeichneter Küche hat unseren Aufenthalt jeden Abend entspannt ausklingen lassen. Die zentrale Lage zur Shoppingmeile "Bahnhofstrasse" und zum Niederdörfli sind perfekt für Liebhaber von Städtetrips. Einzig die Taxi-Kosten vom Flughafen zum Hotel sind extrem hoch. Hier sollte man die öffentlichen Verkehrsmittel nutzen. Wir haben es sehr genossen in diesem unkomplizierten und schönen Hotel.
December 7, 2011
Rated 5 out of 5 by Imke87 Lovely stay for a week
We were staying at the Four Points by Sheraton Sihlcity for around 1 week and had a fantastic time. Service was excellent and the staff very friendly and thoughtful - from check-in till check-out a great stay and location is a plus - very central and well connected to the city center.
October 9, 2013
Rated 5 out of 5 by Jem912 Excellent Stay
We stayed @ Four Points Sihlcity-Zurick for one night . . . it was the most restful night we've had after 3 nights in Luzern. Upon check-in we were greeted with a smile and courteous service. Staff are very helpful, friendly and professional. Room was not ready yet, but it gave a chance to take a quick tour of the city. One day pass is available @ the front desk. City is only 10 min. by tram. The Hotel is conveniently located to shopping mall and nearby restaurants. As gold member, we were given an upgrade . . . room was immaculately clean, well designed, modern and super comfortable. Bed was heavenly comfortable. We did not eat breakfast @ the hotel, we are not breakfast people . . . a good cup of coffee and croisont usually get us going till lunch. There were plenty of cafes in the mall, and starbucks is just around the corner. Overall, we will definitely stay at this Hotel the next time we're in Zurich.
February 19, 2013
Rated 5 out of 5 by NFSIII Five points by Sheraton!
Single night stay, exceeded my expectations by far! Well located near restaurants and shops within the Sihlcity complex.
Staff were excellent and responsive to requests prior to arrival and attentive during my short stay (incl. a reserved parking space)
Rooms are modern, well appointed and clean.
Great SPG recognition.
February 16, 2013