Rated 4 out of 5 by lahaina Very good location and service but parking fee unaccaptable
We stayed the second time in this hotel and the service level of staff is excellent.
1. second time there were hairs on the sofa
2. parking fee of 40 CHF is fare too high
November 27, 2012
Rated 5 out of 5 by Chinlf This hotel is at a convenient location
This is the 2nd time I stayed in Four Points. My wife and me enjoyed my stay in this hotel though it's a distance from the Main Train Station. Would definitely recommend to others.
December 27, 2012
Rated 5 out of 5 by Kam41 Early arrival
Room was available at 10am
May 2, 2014
Rated 2 out of 5 by caro Zurich silkcity
Only seprate beds with small duvet - got the worst cold ever - not impressed at all!
Got tol take the extra duvet - it was done but did not change the outcome - basic facilities
January 23, 2013
Rated 5 out of 5 by Peter1981 Awesome
Great hotel. Perfect location. The staff was exceptional. I have been to many Starwoods hotels in the US and abroad and this one is definitely at the top of my list.
July 23, 2012
Rated 3 out of 5 by jr1969 hotel
overall good. i found internet slow and was disappointed that there was no shampoo in the shower, on both days, which shows cleaning did not do their job properly
May 9, 2013
Rated 4 out of 5 by DEM59 Constant trickle of little issues....
Showers backing up
Light bulbs going
TV doesnt always work
Some beds need replacing
Charging for tap water in the restaurant?
WIFI complex password procecdure
October 28, 2012
Rated 4 out of 5 by Newton Nice staff
I stay in this hotel frequently, and really like it.
Two improvements could be made:
1) Better wi-fi connections in the hotel
2) Real shampoo in rooms
March 4, 2013
Rated 5 out of 5 by Gerhard Service is excellent
Apart from all the good things in this hotel, the sevrice is outstanding.
very friendly staff and always very helpful.
Just great to be there !
August 7, 2012
Rated 5 out of 5 by S1245 A great hotel for a visit to Zurich
The staff are warm and friendly and the hotel is very comfortable and well located - we will definitely return on our next visit to Zurich
November 22, 2012
Rated 5 out of 5 by shortS Nice and worth its price
I liked the hotel really much. Modern architecture and inside style. Much space in the room. Really nice shower, I enjoyed my stay a lot.
February 3, 2013
Rated 5 out of 5 by AAA2013 No non sense business hotel
It is a very good business hotel. You find the usual Swiss efficiency and cleanliness here plus a super friendly bending backward staff.
July 20, 2013
Rated 5 out of 5 by candy127 candy
receiption is good service, housekeeping and restaurant have good staff.
hotel is better than other four point hotel in other place
October 9, 2012
Rated 5 out of 5 by Traveler01 Great Location
If you can find it (poor signage), It is all one would expect from a Sheraton Hotel but its location is what makes the difference.
September 21, 2012
Rated 5 out of 5 by flyers Best yet
Well laid out , large rooms , great location
Favourite Sheraton , staff was very helpful
used the gym , great equipment
October 23, 2012
Rated 5 out of 5 by visitor34 functional and friendly
A nice comfortable room with god shower! Even the wifi works consistently now in all rooms - at last, very happy!
September 20, 2013
Rated 5 out of 5 by Gerhard Staff.
I always like the staff and their service.
Friendly, very professioanl, speedy and helpful.
Really nice people!!
December 22, 2012
Rated 4 out of 5 by pookybear Great Hotel worth staying
Great hotel with generally friendly staff and clean rooms. Service was also great and met most of our demands.
October 26, 2013
Rated 5 out of 5 by Trent21 Hotel staff is excellent
The staff is customer focused. Great rooms and make it a pleasure to return
February 26, 2014
Rated 5 out of 5 by Enrique59 Very good hotel
The staff at this hotel is excellent - they are very helpful and very friendly. The rooms are neat and clean.
October 15, 2012
Rated 4 out of 5 by visitor34 Ideal business hotel
I use this hotel a lot and find it ideal for business. Location is great and the staff are lovely.
April 26, 2013
Rated 4 out of 5 by midtowndirect Zurich July 2013
I always stay at the FourPoints Sheraton in Sihlcity due to the great location and good service.
July 13, 2013
Rated 5 out of 5 by Jamie Best Four Points
The hotel valued the spg member. I was welcomed friendly and professionally while checking in.
June 3, 2013
Rated 5 out of 5 by RJWEGNER Excellent Hotel - a must stay in Zurich
Great hotel. Above expectations on all levels. Great staff, clean room, large modern rooms.
May 6, 2013
Rated 5 out of 5 by JOHNNYSWITZERLAND +++ ROOM WITH FANTASTIC VIEW
Very clean hotel with a modern interieur and great view to the surrounding area!
January 18, 2013
Rated 5 out of 5 by aaaaah Nice
Very nice and well located hotel, perfect place to be
January 20, 2014
Rated 2 out of 5 by FreqTvl Bad for business
Crawling limited internet with unhelpful front desk lady
August 30, 2013
Rated 5 out of 5 by Lefty Excellent staff
Usual excellent service from hotel staff
February 9, 2013
Rated 4 out of 5 by EDUARDO EDUARDO
Very good service and location.
September 14, 2012
Rated 5 out of 5 by WineAdvisoryGroup Excellent Hotel... Great Location and Service
The hotel was a perfect choice for my wife and I and our 10 year old son. I stayed in a suite so I can't comment on the size of the regular rooms. All I can say is that the suite was perfect for us... well designed, plenty of space, great bathroom with 2 sinks, a tub and a separate walk in shower. We had a rollaway placed in the living room area for our son. We loved the location. There were a bunch of restaurants within a few steps of the hotel, a starbucks within 100 yards... and a giant mall with tons of shops and places to eat. Walk out the front entrance, take a right and in about 1 minute you're at the tram stop which will take you downtown in an easy10 minutes (the cost for a pass for unlimited central Zurich travel is 8.40 Swiss Francs for 24 hrs... can purchase right at the hotel's front desk... or at the machine at each stop). The hotel is modern, classy, and has a lot of style. The service is excellent... the front desk always ready to help with whatever you need. They booked our day trip for us to Pilatus Mountain in Luzern (which was amazing BTW)... and charged it to our room account. Never made it to the Spa which I hear is fantastic... we were too busy. Nice breakfast buffet... Like everything in Switzerland, pricey at 30 Swiss Francs, so used our Platinum amenity for Breakfast for 2 each day... a nice perk! We loved our stay here. VERY HIGHLY RECOMMENDED
August 27, 2013