Rated 3,1 out of 5 by 35
Rated 5 out of 5 by jimj69 perfect place to get much needed rest
needed a place to crash after traveling all night staff was great and room was perfect
6 marzo 2014
Rated 5 out of 5 by bertblac The staff is the best.
We were stranded due to our flight and the staff went out of their way to accommodate us in everyway possible.
24 dicembre 2013
Rated 5 out of 5 by TCSmith Great Staff
Stayed for a week here loved it wonderful staff I would definitely stay again if it Charlotte !!! Was very pleased with room and staff they made you feel important for sure and would like to say thanks Billy , Stephen and Mr. Alex thanks for all of your hard work
4 ottobre 2013
Rated 5 out of 5 by JWUK Amazing Reception Team
The team are one of the best I have seen in a while. I accidentally left my Laptop on the reception desk, not only did the receptionist keep it for me she also stopped another guest who tried to take the laptop. She confronted him (politely of course) and made sure to get the laptop back and kept it safe for me. Truly above and beyond. Love the team they are great, the rooms are well laid out and the hotel is well positioned.
18 settembre 2013
Rated 5 out of 5 by Florida2001 Hotel has great features.
We travel 1-2 times a year up north and we always stay at Four Points Charlotte. Our room is always clean, Staff are very helpful and pleasant.
16 giugno 2013
Rated 5 out of 5 by Speedboatracer Perfect!
This hotel is a perfect example of why you should rediscover Sheratons!
28 ottobre 2011
Rated 4 out of 5 by ShaggyMEB Good Value, With A Little Room For Improvement
I've stayed at this property multiple times over the last 12 months, and often choose it for its value, proximity to where I need to be when I come to town, and the fantastic staff. I am generally greeted by either Alex or Jeff at the front desk (Alex on this particular occasion) and both are always friendly, accommodating, and generally just a pleasure to chat with. They don't always remember my name but are very good at recognizing me as a past guest and welcoming me back. The proximity to the Light Rail station for quick and easy transportation to uptown Charlotte is a major plus, although as others have noted, the area is a little sketchy at night. I have never felt unsafe here, but I can understand where others might feel unsafe. The property is older and shows its age in some places, but is not run down as some others have made it out to be. The wireless internet is spotty and needs to be improved, and as others have mentioned, the AC units tend to be a bit noisy. I stay at Starwood hotels almost exclusively when I am able, and while not as nice as some other properties in Charlotte, the Four Points wins for being a good value and having excellent customer service. Would be a three star review, but a fourth star for the excellent staff.
27 settembre 2013
Rated 4 out of 5 by Troy50 Warm and Friendly Staff
The hotel accommodations where very nice. The staff is exceptionally polite and efficient. Warm greetings and smile from everyone - front desk personnel, housekeeping, and restaurant personnel. Special honorable mention to the restaurant staff member for her service and Banana Corn Muffins!
18 maggio 2013