Rated 5 out of 5 friendly and helpful staff
WiFi issues were dealt with promptly and professionally
September 18, 2014
Rated 5 out of 5 by Wheaten This Hotel is Clean, Convenient and Friendly
We stayed at this hotel twice on our way to and from Alaska. The front desk staff was very friendly and helpful. The room was spacious, clean, quiet and comfortable. My only recommendation is to have towels available for the swimming pool.
September 3, 2014
Rated 5 out of 5 by Koz123 Awesome Stay
The staff was friendly, the room was very clean. The bed was VERY comfortable.
First Class all the Way.
September 3, 2014
Rated 1 out of 5 by Wikk11 Orrible
Not even checked out yet and I'm fed up! Right from check in it's been nothing but problems. Put us in a room that wasn't even cleaned. Went to use the pool and the water level was down about a foot. Hot tub was the same only worse because the jets weren't even covered by water. When we went to the front clerk she said it was because of the kids splashing! On our first day they called our room to ask our name. When we left the room and came back the keys were deactivated. Same thing on day 2 and we were told they 'timed out.' I'm ready to cancel and move to another hotel tomorrow! We stayed here last year and enjoyed it but I won't ever be back!
August 10, 2014
Rated 4 out of 5 by Xanadu81 Family Travel
My stay was pleasant and comfortable.
August 26, 2014
Rated 1 out of 5 by Unhappy1111 Not good
We had room 320, when I checked in the front desk attendant told me it was the second to last room left so I asked what the rate was, as I am a CPSA member. I had a bath that night and afterwards the maintenance man came and knocked on our door and told us water from our suite was leaking into the suite below. We went and looked at the tub and there was a HUGE crack in it. When we mentioned this as we were checking out the front desk people told us they already knew about that. Also we tried to sit on the couch and watch TV but that part of the room vibrated intermittantly (more "on" than "off"), which we mentioned when we checked out as well. When we checked out they told me the rate for that room was $30 more than what I had been quoted & I told them if I had been quoted that high rate I would NOT have stayed there, as that rate was too high for my company to reimburse me for. They did not seem to care, and charged that rate anyways. Overall terrible experience.
August 22, 2014
Rated 4 out of 5 by Airambc77 Big rooms
The two queen bedroom was huge!
Great beds,towels,bathroom,air conditioner, really nice to have 2 free bottles of water…
Felt very safe in this hotel.
Surprise! there is a pool in this hotel, but NO WHERE does it say there is one on their website, so we didn't bring our bathing suits.
Only other concern was that the carpets in the room felt sooo gross they really need to be cleaned.
August 18, 2014
Rated 5 out of 5 by DeeKay29 Great overnight stay
Comfortable, large room. Great place, reasonable rate.
August 20, 2014