Rated 3 out of 5 by RM123 Below Expectations
The TV did not work and I could hear conversations/noise from the rooms on either side of me.
The "Pure" themed room is not worth any extra fee. All it has is a loud air "purifier" which did not make a noticeable difference to me.
February 26, 2014
Rated 4 out of 5 by Marpar noisy air conditioning unit
The room was nice and comfortable and clean. However, there was a problem with the air conditioning unit in our room and it made a loud noise all night causing us not to get a good night's sleep.
It was too late to call maintenance as it was after midnight so we had to deal with this all night.
Other than that the hotel was nice and the beds were comfortable.
February 24, 2014
Rated 1 out of 5 by Neveragain556765 Hockey team
Hockey teams spoiled visit after being a guest for several years will never return. Hockey team wearing underwear in hot tub sitting on rim dangling feet in hot tub for over an hour no one else could use hot tub. But 5 year old granddaughter was told not ju jump into my arms from bottom rung of ladder. Hockey pal ayers naked in hall and my room was never cleaned till I demanded a day early checkout at. 4 pm
February 19, 2014
Rated 5 out of 5 by Simplicity Treated like family!
Greatly enjoyed my stay with a friend for a "girls' weekend." The hotel staff were exceptionally helpful and friendly. Fantastic pool and great restaurant too. We felt right at home and totally relaxed. I've stayed here before and will definitely stay again!
February 13, 2014
Rated 4 out of 5 by shoegirl Good service and food - need new exercise equipment
I love the restaurant here and the service is great. I stay here often and it is convenient and friendly.
Only issue they could use some new treadmills. They have really gotten their years of usage and need replaced.
February 12, 2014
Rated 5 out of 5 by ed1981 great stay!
i only stayed one night. The room was small but met my needs. the bed was very comftable nice pillows, and the room was very clean! overall excellent stay!
February 9, 2014
Rated 5 out of 5 by Hank30 this hotel has it all
The hotel is an easy commute to and from Boston as well as Providence. Accomodations exceeded my expectations, rooms were spacious, functional, clean, and the staff was eficient and courteous. Then there was the food, excellent with a wide variety. The pool and excercise room were also neat and clean. There was also ample parking.
January 30, 2014
Rated 2 out of 5 by Dittydoo This hotel has no customer service
We checked in and the person checking us in said I see you have the free breakfast. My husband and I mentioned how nice that was since the stay was for our anniversary. The next morning we went to eat at the buffet and we were told we needed two coupons. I went to the front desk and was told, there was a mixup and the reservation was for one person and they would only give me one coupon. I said we are together and they mentioned the buffet last night. The hotel clerk then said, well "did your husband stay in the same room as you". I found that rude she was also the person who checked us in. she knew there were two of us and never said a word.
November 23, 2011