Rated 4 out of 5 by frustrated Clean, comfortable, and stylish. Food service, not so much.
I was impressed the moment I walked into Four Points in Norwood, MA. The front desk staff greeted me with a smile and checked me in efficiently. The free parking, WiFi and bottled water are great touches that really make a big difference. The room was beautiful, the bed confortable and the cleaning staff wonderful (very friendly). The only down side to my stay was when I tried to get breakfast at the Four Points restaurant. The hostess seated me near the back of the restaurant, past about 12 open tables, told me the price of the buffet then walked away. I was not told if there would be a waiter nor was I able to even ask for a menu, water or coffee as the hostess walked away. When I looked around to see if I could get a hold of someone, anyone, there was no person I could ask for a menu or anything else. I walked out and drive to the iHOP down the road where I was seated right away and received very friendly and efficient service. Four points dining (not the One Bitro restaurant, which was great) is poor and very near to denial of service. I want to rate Four Points service as Above/Met but cannot due to the fact that I could not get a meal at the hotel restaurant.
March 26, 2013
Rated 5 out of 5 by Wyndham Staff is outstanding
There is no comparison with other hotels of the same caliber. Four Points Norwood spoils you for other facilities.
October 20, 2012
Rated 5 out of 5 by Bill335w Staff excellance
The staff at both the Hotel and at the restraunt were terric. The went out of their way satify our every need.
September 25, 2012
Rated 4 out of 5 by Emma2013 Great team!
Very impressed by the client focus spirit!
Keep the good work!
June 24, 2013
Rated 5 out of 5 by Mainea Bed from Heaven
Bed, bedding, pillows were the best I've slept on in years. The best nights sleep I've had in years.
March 7, 2013
Rated 5 out of 5 by RIAGENT22 Great hotel to hold a conference
Staff & food was fabulous!! And you didnt have to walk a mile and half to the conference rooms
April 8, 2013
Rated 4 out of 5 by canterbury canterbury
Rooms are fine, but AC does not opperate properly between 5:00 AM and 7:00 AM
May 26, 2013
Rated 5 out of 5 by Dave1971 Would go nowhere else...
The full package of customer satisfaction
July 3, 2013
Rated 5 out of 5 by YW82GO Above average
A nice place to stop for a night or have a function. This hotel has a very good restaurant.
April 3, 2013
Rated 4 out of 5 by Mick1234 Business Trip
Good room, good staff, good food. Stay here often as Head Office nearby, never had any problems
September 19, 2012
Rated 5 out of 5 by gmarsig Excellent Service
The food, service and just overall cleanliness of the hotel surpassed my expectations.
April 8, 2013
Rated 5 out of 5 by Binky Features and food are great!
Was there for a large conference and the location, amenities and staff were the best!
April 8, 2013
Rated 4 out of 5 by Greg94 First time
First time staying here. My son goes to school nearby so I will definitely be back. Thanks
August 14, 2012
Rated 4 out of 5 by PIEsq Solid Value
Clean, decent sized room, and Wi-Fi included. Personable staff.
May 28, 2013
Rated 5 out of 5 by hondaman74 Things were great
Things were as expected not much more I could add. Was a nice place to stay
August 20, 2012
Rated 4 out of 5 by Jalice75 Great Experience
Very pleased with the accommodations and the friendliness of the staff.
March 9, 2013
Rated 5 out of 5 by TheMadRussian Great Value
Excellent value for the price. Above average service and food.
March 29, 2013
Rated 4 out of 5 by Bruin weekend in Norwood
Very nice hotel with a great staff, clean and comfortable.
February 12, 2013
Rated 5 out of 5 by Lacrosse2012 Excellent facilities and accommadations
Fitness center, pool area, accessibility, and great staff.m
October 14, 2012
Rated 5 out of 5 by Walt Friendliest Hotel that i ever experienced
Staff and Management could not have been more helpful!
March 5, 2013
Rated 4 out of 5 The hotel staff are friendly.
Hotel staff are friendly.
April 19, 2013
Rated 5 out of 5 by gloski staff
the entire staff was excellent
November 22, 2012