Rated 4 out of 5 by Nick54 Great Experience Starting with Check-in
The person who checked us in did everything possible to make sure that our stay was as enjoyable as possible. We have dealt with him in the past and he is one of the reasons we keep coming back.
September 19, 2016
Rated 4 out of 5 by Tom98W Staff - Mixed Review
Staff at the front desk were amazingly wonderful--helpful, courteous, kind, personable. In the Godfrey's restaurant, another story emerges. At the bar, I waited 10 minutes for assistance; only 3 others at the bar and about 4 sitting at the tables. No one needed assistance but me. I tracked down 1 table attendant in a separate room of the restaurant for help. In her surly voice and with a despicable attitude, she would not help or lead me to someone who could. She was busy with thumbs on her cell phone. I finally found the bar tender/night manager. I requested assistance 3 times,and 3 times he told me he was busy talking with an older couple at a table. Subsequently, he agreed to help, but I was so irritated I left. I reported this incident to 2 front desk staff, 1 of whom said he would report it up the chain of authority.
July 12, 2016
Rated 4 out of 5 by Joel1483 Hotel have a good airport view
Best view of airport but need improvement with beds , so don't expect the most comfortable sleep
May 30, 2016
Rated 5 out of 5 by Ricky1 DAV Dept. of Maine Convention
The Four Points by Sheraton Hotel staff are very professional and tend to all client needs
therefore making the stay comfortable and pleasant.
May 16, 2016
Rated 5 out of 5 by jdeleeb Best Hotel Experience in A Long Time
I would have to say that this was the best hotel experience that I have had in a long time. From check in to check out I was happy with the service that we had received at this Four Points. The staff were friendly, above what I would have expected! The food at the restaurant was very good and reasonable priced. The hotel was very clean and in good repair. Will be visiting again soon!
January 5, 2016
Rated 5 out of 5 by MissQue The hotel is so clean and comfortable!
We are always very well taken care of here, every one that comes in contact with us is always friendly and helpful. The rooms are modern, clean and we love the view overlooking the city.
December 7, 2015
Rated 5 out of 5 by Joejoe7676 Great view ,great food,great stay
This hotel did everything right. Great staff, Tom and Donna. Made me feel right at home. The overall experience was a 10.
October 6, 2015
Rated 4 out of 5 by QUEQUE Perfect for what it is!
So easy to deal with an early morning flight by checking in to Four Points the afternoon before. We asked for, and got, an early check-in. Hotel staff very friendly and efficient. We had trouble with our keys and printing boarding passes and both things were handled immediately and successfully. Cab info was readily available and also the suggestion of a bus if needed. Would stay here again.
August 19, 2015