Rated 5 out of 5 by Bonn65 This hotel has great features
Ecellent airport proximity that offers excellent long and short term parking.
Very friendly and accomodating staff.
Hotel restaurant sevred great food. Very tasty!
October 27, 2014
Rated 2 out of 5 by ChargedTooMuch Overcharged Bill
Reservation said $99.88 Bill at checkout said $99.88 with a $0 balance owed Charges submitted to my VISA $114.40 Called to find out why but accountant never available; left voicemail detailed info & request to be contacted - no response. (1) I will contest the overcharge and provide VISA with my written documentation of $99.88 This isn't the way to interact with previous guests
October 22, 2014
Rated 5 out of 5 by deerisle Another great stay at Bangor airport
I returned to this property because my family had to be in the Bangor area for a sporting event for my kids. I normally stay here only when flying out at 6am. I was really impressed with the staff and the hotel-- and especially the new perks for platinum members that started on March 1st. The staff gave us a nice room on the 9th floor and a roll-away cot. The complimentary breakfast was outstanding! They let us order anything that we wanted off the menu, so everyone was happy. The server was also outstanding.
The only drawback was the time needed for breakfast. We arrived at 7:45am and didn't get our food until 8:25am. It made us very tight for our sporting event, and if we had been trying to catch a flight, I would have had to leave without eating. Next time I'll allow more time, but one would expect faster service at a restaurant attached to an airport.
All in all, excellent service and perks for Platinum members (i.e., complimentary breakfast).
March 4, 2012
Rated 5 out of 5 by Gabby Excellent Personalize Service
The convenience and location of the hotel from the airport plus the very accomodating hotel staff not to mention the excellent personalized friendly service of Steve from the Godfrey's Grille Restaurant has made our stay in Bangor a pleasure. We would definitely stay in Four Points Hotel Bangor on our succeeding visits to Maine.
July 8, 2012
Rated 5 out of 5 by Books Just Righ!!
This hotel is exctly what you would expect for moderately priced hotel in Central Maine. Nothing fancy but perfect! The room was good sized and spotless. The halls clean and quiet. The staff from the person on the desk to everyone in the small restaurant could not have been friendlier. The gentlemen on the desk called me by name(a polish one) on my next trip through the lobby three hours after checking in. Breakfast was excellent and moderately priced. Convenient and a great value.
January 13, 2012
Rated 5 out of 5 by carolyn great stay
We really enjoyed our stay the staff are all very good. The room was clean Rose was our house keeper and did a great job.Tom Katie and every one on the front desk always went out of their way to help you.The restaurant staff were great . Gene and Nick at the bar, Sean, Ashley,Maria,and all the other staff that worked there gave us great service and were very friendly.The meals in the restaurant were really good.
November 13, 2011
Rated 2 out of 5 by sh2014 TV not satisfactory
The TV was quite small and had a fair amount of static. The combination of the very small TV and static made it not very pleasurable to watch TV. The TVs at other brands and even other hotels within the Starwood brand have been larger. The response by staff in the morning to the static issue was that they would take care of it. There should be some level of checking to ensure items in the room are working properly before the guest checks in. It was late enough in the evening when the TV was turned on and not providing a clear picture, that it would not have been practical or likely even possible to have the TV replaced.
February 21, 2014
Rated 5 out of 5 by mamv A Must Stay for Business Travelers
This is a very clean and efficient hotel ideally suited for business travelers. If your breakfast is included you are in for a treat. The pool is miniscule but the fitness center is adequate and clean. The dining room and bar are great. Warm cookies nightly at 5:00. Tuesday night happy hour with complimentary drinks and appetizers. I will definitely be returning there!
August 25, 2012