Rated 5 out of 5 I always come back to this hotel!
I travel constantly for work. I've stayed in many hotels in many different cities, with the hotel prices ranging from very cheap to extremely expensive. I never thought I would find a hotel that would make me want to come back to it. This hotel is by far my favorite. Right from check in, I was granted a free room upgrade because of my SPG status. In other SPG hotels, I usually have to mention or ask if I can have a room upgrade..(even though it's supposed to be an automatic upgrade when available)
The staff is very kind and accommodating, and they remember who I am when I check in. Feeling like you're at home when you're away from home is the ultimate comfort when traveling for work. The staff at this hotel definitely make me feel like I'm at home.
The rooms are always very clean, and the beds are very comfy.
This hotel is a 5 star hotel in my books, and if the staff keeps working the way they have been, this hotel will always be where I stay when I'm in Edmonton.
January 27, 2015
Rated 5 out of 5 by DrBob1 Our Go-To Choice in Edmonton
The youthful, grand-humored registration persons, are always a delight: they recognize us by name and offer oodles of cheer, and aid and comfort, making our stays better even than expected. The place also rates A to A+ in cleanliness every time, and everything works well. Room, especially at higher floors are silent, though a railroad line is a few score meters away. Also close by is humongous South Common, with theatres, restaurants and stores for all price levels and tastes. But the hotel is sheer joy, a fantastic bargain, and the smiles at the desk are that rarity, genuine warmth. We have been in 20 hotels in a year: this is our "Go-To" in Edmonton.
October 7, 2014
Rated 5 out of 5 by jorchm Excellent Stay
Was nice to be back to this property.My expectations were surpassed in this stay, I was arriving to Edmonton and wasn't expecting to stay overnight. I booked the room on the way to the hotel and found that my room was upgraded and was ready for me when I arrived. The room in which I stayed was well appointed, spacious and comfortable. The Jacuzzi and living room in the suite made a great difference . I caught up some sleep and rest after a 10 hour flight from Europe. The restaurant, fitness center, pool and hot tub were working properly. Common areas were kept tidy and hallways were cleared of garbage, trays and room service carts.
November 8, 2013
Rated 5 out of 5 by kranny Excellent Hotel
On walking in to the lobby I could tell that the hotel was top notch. Very modern and clean. Everything you'd expect from a Sheraton. I was greeted as and SPG member and given a complimentary upgrade, which, always makes a guest happy. The room was fantastic too. I'll be coming back for sure.
February 6, 2014
Rated 5 out of 5 by jorchm Nice to be back
After a long overseas flight, it was very nice to see that my favorite suite was waiting for me. SPG recognition at it's best with flawless service and good value for the amount paid. Their junior suites are roomy and comfortable. Jacuzzi suites are a plus, specially when Swimming pool area is busy with kids and teenagers. It was nice to relax in the comfort of my room. The Whitespot Restaurant has nice options for breakfast and dinner, with a Sports bar and Dining Lounge. This Hotel Has underground parking lot for guests, a nice perk in the winter time and in the hot summer days. Close to South Commons Mall and 10 minutes away from Edmonton International Airport, it's a perfect option in the city.
May 13, 2014
Rated 5 out of 5 by Mec02 New property - interesting features
Delighted to be offered indoor underground parking - to let my frozen rental car thaw out. Very friendly and accommodating staff. Convenient to main highway and freeways.
December 6, 2014
Rated 5 out of 5 by jorchm Excellent Choice close to the Airport and Shopping Areas
Greatly satisfied with the SPG member recognition and the over all experience. This is a new property, therefore the rooms and other areas are flawless. The swimming pool, hot tub, sauna and steam room are a plus and are kept well maintained. The gym is pretty basic, but enough for having a good workout. Complimentary Coffee and Tea is offered all-day long next to the lobby. The restaurant in-site offers a good selection of food and beverages, but room service is not 24 hours, which is a bit of an inconvenient if you arrive late from a flight. The hotel is located next to Highway 2, 10 minutes away from Edmonton International Airport and less than a mile away from South Commons Shopping District. It's the best choice for a stay in a shopping trip.
June 27, 2013
Rated 5 out of 5 by Fraze Great stays
I have stayed at this location twice recently .It is an excellent alternative to Leduc / Nisku area for pre or post air travel and as an Starwood owner ,it is also nice to have a hotel in this area to utilize .Staff have always been really friendly and helpful,rooms nice a clean and the underground parking to beat the winter cold has been a bonus. White Spot restaurant in house or upscale CHOP steakhouse nearby have great food. .Can't go wrong at this location.
December 30, 2013