Rated 3.7 out of 5 by 26
Rated 5 out of 5 by lookQ like it!
I stay this hotel for two days and all of the associates are really friendly. Especially I the easy going automosphere and would stay here next time when visiting Beijing.
November 23, 2011
Rated 5 out of 5 by HooraySPG This hotel values SPG members tremendously
I have stayed at this hotel numerous times over the past several years. It has delivered excellent all around services consistently each time. The staff were very attentive to my every needs and issues very resolved quickly with gratitude. This is the best Four Points by Sheraton I have stayed over the past decades in US and in China. It is also the best value to redeem SPG points at this hotel.
August 13, 2012
Rated 5 out of 5 by LAETH good hotel and good staff
frankly speaking this hotel is nice and good and the breakfast and buffet all is very good room is very nice and comfortable service and staff very helpful , location have many supermarket can enjoy free time , so in all this hotel is good
April 12, 2013
Rated 4 out of 5 by Bob18 good breakfast
Nice 4 points, a bit above standards. Stayed here 6 or more times and never received an upgrade. Breakfast is nice. One block from a mall with Papa Johns.
April 16, 2012
Rated 5 out of 5 by paul577 Very Good Choice in Haidian
This was a brief stay for an event in Haidian district. The hotel works very well. Good facilities, very nice room upgrade, extremely comfortable bed. Helpful and attentive staff. The only slight fault was the pretty ordinary breakfast buffet..not really up to standard. Otherwise a great experience
November 3, 2012
Rated 4 out of 5 by ranger Four and a Half Points
A little about average Four Points. One of the best hotel located at Northwest of Beijing. However, it is a bit overprice as well. One can choose other properties with similar price but higher in standard.
August 5, 2012
Rated 4 out of 5 by BenefitsSPG It is not good for SPG Platinum
Whatever you stay one night or more nights and any season and any date ,the room upgrade for Platinum benefits to standard suites is never for you because they always say "sold out".
August 23, 2012
Rated 2 out of 5 by iottmco NO Air conditioner at night...
What 4+ star hotel switches off their AC at night and lets rooms reach 32C+ and then tells you to open a window in one of the most polluted cities in the world and along a busy road?
I can understand they want to save electricity. But there are better ways to do it.
Absolutely disgusted with the service. Staff were friendly and provided plenty of "sorry sorry sorry sorry" - but nobody seemed to have any ability to solve the problem. In their defense, they brought me a fan which did not work properly. The room kept an even 30C all night - with the window open and fan working.
Much better hotels in the area with staff who can REALLY solve problems.
Bed was not at all comfortable, pillows were too high.
Worst sleep I've had at a hotel in a long time.
Breakfast was disorganized and a few people were complaining about the lack of clean utensils and clean tables. Food itself was very bland. Coffee was bad.
Much better places to stay in Beijing - avoid this hotel like the plague!
I will be suggesting my company remove this hotel from our list of hotels.
April 11, 2012