Four Points by Sheraton

Four Points by Sheraton Knoxville Cumberland House Hotel

  • 1109 White Avenue
  • Knoxville,
  • Tennessee
  • 37916
  • États-Unis
  • Carte

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Rated 4.4 out of 5 by 74 reviewers.
Rated 5 out of 5 by Great Renovation The hotel sleep rooms have been renovated. August 17, 2014
Rated 5 out of 5 by Great location and value Air conditioner was sometimes loud at night, but otherwise no complaints August 17, 2014
Rated 5 out of 5 by Great accept for wake up call We've stayed at this hotel for the last 4 years while kids were in UTK. Everytime has been exceptional no problems at all. The only glitch this time was I called for a wake up call for 3:30 am and a cab I had a VERY early flight. Thanks god I set alarm on phone as back-up because I never got the call. When I got down to the front desk the woman on duty double checked all the info had been recorded incorrectly. August 11, 2014
Rated 2 out of 5 by Remodeling, thin walls, loud slamming doors Should close while remodeling! One elevator was for construction so had long waits for the other elevator. Aside from construction, we had a Parkview suite and a/c and loud refrigerator didn't work the first night so I didn't sleep at all. New refrigerator froze everything and there is no adjustment. Walls too thin, doors slam so loudly, and suites are beside ice machine which woke me up at all hours. Sink faucet leaked on counter. Keys never worked for the room or for the laundry area. We got breakfast room service one day it took 70 minutes and was cold. Loud garbage truck each morning at 6:30. Now the positive: Staff very nice, lunch delicious except for looking at the construction dust everywhere. Loved the soaps mounted on the wall of the shower. Loved magnifying mirror in bathroom and loved the view. I will not return to this hotel, even after remodel the walls will be thin and the doors will slam loudly and the ice machine will still be near the suites. Thank you. August 12, 2014
Rated 4 out of 5 by Great location, clean and under renovation Easy in/out, nice staff, room good. Hotel going through renovation and they are up front about it. Even though my room seemed to be recently renovated the walls already had stains and the carpet though new already had stains. All in all good hotel and friendly service. Thank you! August 11, 2014
Rated 2 out of 5 by needed improvements When I booked the reservation, I was not informed the hotel was undergoing renovation. Shower drain almost completely plugged. Bubble gum, or something, stuck to ceiling above bed. August 11, 2014
Rated 5 out of 5 by Highly recommend this hotel The hotel is conveniently located, pet friendly, and professionally staffed. August 10, 2014
Rated 4 out of 5 by Business Trip Thank you for the location. August 8, 2014
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