Rated 4.3 out of 5 by 110
Rated 1 out of 5 Great hotel
Great help provided in bad weather.
January 22, 2016
Rated 5 out of 5 by nnati Great place to stay
I used it for a business travel and I will use it again.
December 28, 2015
Rated 5 out of 5 by Hardrock04Actual I am really starting to like ALoft
This is a convenient little hotel in the downtown area. I have stayed here several times. Consistent service, friendly staff. I was upgraded to a larger room on my last visit. Nice cozy feel to the bar, without being claustrophobic. I recommend this hotel and plan to stay again on my next trip to Knoxville.
October 20, 2015
Rated 5 out of 5 by Whoapig Great View for the Last Boomsday!!
The staff was excellent from check in to departure. We had a wonderful room with a balcony to watch the fireworks for the last Boomsday in Knoxville. I would highly recommend this hotel in every aspect.
September 8, 2015
Rated 5 out of 5 by Sjones2015 Perfect Stay
Everything about the Four Points was great! Great rooms, great staff, great location to the university and to downtown. Couldn't ask for a better experience. Highly Recommend to anyone looking to stay in Knoxville.
August 10, 2015
Rated 1 out of 5 by SadGoldMember Management is Terrible
I was bumped from a specific suite I paid for because the hotel's owner came into town and took the room. Front desk agent did the best she could, but manager on duty refused to address the situation because she claimed to be dealing with something else. I was promised a phone call a day later that never came. I was promised additional points to make up for the bump, which never happened. Overall, a terrible experience and this is the third time I've stayed here. Never again.
July 2, 2015
Rated 1 out of 5 by Portampa Poorly managed
Property did not go out of their way. Show up at downstairs restaurant 5 minutes early told to wait. Seemed like at every turn they held a strict code about going out of their way
June 27, 2015
Rated 4 out of 5 by Bronco7 UT Orientation
Great local to UT campus and very comfortable.
June 24, 2015