Rated 5 out of 5 by TravelingMan Stayed in town for a change, not simply passing through....
Came to town to watch some College Baseball, had stayed here many a late night and early morning check out before on my way through town. Certainly is a great location in the middle of it all in Knoxville, walked to the games and restaurants (ok, other than Calhoun's). Always a very friendly staff and usually get a nice platinum upgrade to a suite. No different this time, though breakfast service can be a bit slow at times, the food always tastes great so it works itself out. Great hotel, well staffed!
March 30, 2016
Rated 5 out of 5 by TravelingMan Another Stopover in Knoxville
Very late arrival, very friendly welcoming staff offering any and all help they could. Had a very comfortable room. Crashed hard, up early for breakfast (Platinum gift) which was quite good. Great server and out the door back on the road. Close to the highway and nice part of town, We'll be back shortly to stay a weekend in town.
March 2, 2016
Rated 1 out of 5 by Verified Reviewer Great hotel
Great help provided in bad weather.
January 22, 2016
Rated 5 out of 5 by nnati Great place to stay
I used it for a business travel and I will use it again.
December 28, 2015
Rated 5 out of 5 by Hardrock04Actual I am really starting to like ALoft
This is a convenient little hotel in the downtown area. I have stayed here several times. Consistent service, friendly staff. I was upgraded to a larger room on my last visit. Nice cozy feel to the bar, without being claustrophobic. I recommend this hotel and plan to stay again on my next trip to Knoxville.
October 20, 2015
Rated 5 out of 5 by Whoapig Great View for the Last Boomsday!!
The staff was excellent from check in to departure. We had a wonderful room with a balcony to watch the fireworks for the last Boomsday in Knoxville. I would highly recommend this hotel in every aspect.
September 8, 2015
Rated 5 out of 5 by Sjones2015 Perfect Stay
Everything about the Four Points was great! Great rooms, great staff, great location to the university and to downtown. Couldn't ask for a better experience. Highly Recommend to anyone looking to stay in Knoxville.
August 10, 2015
Rated 1 out of 5 by SadGoldMember Management is Terrible
I was bumped from a specific suite I paid for because the hotel's owner came into town and took the room. Front desk agent did the best she could, but manager on duty refused to address the situation because she claimed to be dealing with something else. I was promised a phone call a day later that never came. I was promised additional points to make up for the bump, which never happened. Overall, a terrible experience and this is the third time I've stayed here. Never again.
July 2, 2015