Rated 4 out of 5 by dizzyjiggy Good customer service
I was in the process of checking in and realized I didn't book a reservation. I could have been left hotel-less but Brad and Stew were awesome in accommodating me a room for Mon - Thurs stay. While they were excellent, haven't been upgraded in the last 3 stays but can't complain because I had a roof over my head! Thank you!
December 18, 2012
Rated 3 out of 5 by Shan73 The Rooms were very nice.
I enjoyed the amenities in the room.
November 11, 2013
Rated 2 out of 5 by RSan This hotel is very tired
Staff were very friendly but the hotel is very tired. Also needs work on ventilation - my room reaked of body odour. As the hotel was full my choices were little and with the highway beside my room opening a window was not an option.
October 4, 2013
Rated 4 out of 5 by Skater Hotel Location and features
This hotel has an excellent location for access to the mountains and Canada Olympic Park or the Edge school. Our service was excellent and the Rics Grill in the hotel means a great meal for in room dining or restaurant. Thoroughly enjoyed my stay and surprisingly quiet considering it is adjacent to the highway
March 25, 2013
Rated 4 out of 5 by Redscubby Hotel newly updated
The hotel is good value with nice large rooms. The bathroom needs review since "rain"shower does not work and there is no place in shower for soap, shampoo or place to hang towels. The room we had was a bit strange with jacuzi tub in main bedroom! Hot tub tempertaure extreme and not possible to be used.
November 17, 2012
Rated 4 out of 5 by Snowing2012 Very comfortable beds!
Our room had some plumbing problems which were immediately addressed. We were then assigned to new room - with free upgrade, due to the plumbing issues.
There was a problem with noisy guests during the night in the hallway. One they went to their rooms, the noise factor disappeared.
March 7, 2013
Rated 3 out of 5 by Laurie10 Noisy stay
Comfortable hotel with friendly staff, but the music playing constantly in the lobby and restaurant was from a poor sound system and music selection had that bang, bang, bang beat to it. That was only outdone by the traffic noise outside of balcony.
September 1, 2013
Rated 5 out of 5 The staff was amazing
We had a late arrival, well beyond midnight. The staff was warm and efficient and went out of their way to ensure they would get us anything we required. The placement of our room within the hotel was fabulous as we were protected from the early risers. Thank you Thank you Thank you.
May 29, 2013
Rated 4 out of 5 by SEKCali Great Restaurant
The hotel itself is a typical Four Points. If you get s newly renovated room, they are much nicer. The hotel is way out on the West side of town, so just keep that in mind. Great newly renovated restaurant with great food. Didn't use it, but they have a nice pool and water slide indoors.
November 2, 2012
Rated 4 out of 5 by Hubb Well located
This hotel was well located for both our business meeting in the Calgary area and our golf day in Banff. The staff was friendly and accommodating and the rooms were clean and well set up with a separate living room which was nice.
September 13, 2013
Rated 5 out of 5 by Manitoba71 Travelling Comfort
After driving many kilometers on our vacation it was a nice treat to stay at the comfortable and clean Four Points by Sheraton in Calgary West. I was surprised that it was affordable given the high end look of the exterior and the check in and friendliness of the staff was very nice.
August 28, 2012
Rated 5 out of 5 by Harleyx Another great stay
We have stayed here before, and FPS Calgary west just keeps getting better.
Very clean, rooms are nice and roomy, staff is very helpful, and the addition of Ric's Grill is great.
As I stay in hotels every week, I will be back on each trip to Calgary.
August 22, 2013
Rated 5 out of 5 by bobjune Received excellent suite upgrade in presidential suite
We prepaid for our stay in February 2013 and used our free suite upgrade (platinum level). Hotel upgraded us to presidential suite which was a very nice surprise. Also used our amenity points for excellent breakfast buffet. Great hotel close to Banff highway and reasonable prices.
February 10, 2013
Rated 5 out of 5 by Star30 Fantastic
My family and I only stayed one night but it was FANTASTIC. Thank you to the amazing staff. We had supper brought to our room and it was so good. Breakfast was also good but a little confused. Will definitely stay here again.
September 10, 2013
Rated 4 out of 5 by heweydewey very comfortable beds
-beds were great
-good location to access banff
no bottle opener available( staff suggested to bring my beer to the front desk to have opened?) apparently issues with receiving the bottle opener back...maybe have some for sale in the convenience store if not willing to provide
August 27, 2012
Rated 5 out of 5 by Peg13 Great hotel!!
The staff updated my SPG account and reserved a taxi for travel to my meeting. They were friendly and efficient. The room was clean and well decorated with a very comfortable bed with great sheets and comforter. Food in restaurant was excellent for lunch and dinner.
May 15, 2013
Rated 4 out of 5 by Canmorebuzz Ninth time at this hotel this year - was a great stay
I stay at this hotel regularly and find it convenient and comfortable. It meets all of our needs including wi-fi access as a nice breakfast available A large part of hte hotel has been recently renovated and it is really nice with big flat screen tvs and a modern feel.
December 25, 2011
Rated 5 out of 5 by Hughsy Made you feel at home
My 11 year old boy and I had a guys trip before he had to go back to school and The Four Points made us feel comfortable and like we were at home in our stay. The amenities are second to none and the staff was very friendly.
August 31, 2013
Rated 4 out of 5 by Twoformtg Good spot if that location works for you.
Very nice room. Loved the heated bathroom floor and shower water pressure was fabulous. Unfortunately the clock did not "spring forward" so I woke up an hour late to get ready for my meeting. It also would be nice were there a mirror somewhere outside the bathroom.
May 7, 2013
Rated 4 out of 5 by 9FingerSteve Polar Bear Pool
Part of our reason for choosing this hotel, besides the location, was the pool and water slide. Our daughter aged 8 went swimming and after 15 minutes her teeth were chattering, the water was so cold. Because of her skin, she cannot go into the hot-tub to warm up.
January 15, 2013
Rated 4 out of 5 by Canmorebuzz My favorite place to stay in Calgary
As always our stay at the Four Points Calgary West was great.
The staff greeted me with a smile and they always remember me.
The recently renovated room is really nice, comfortable with flat screen TVs and updated decor. The bathrooms are clean and functional.
April 29, 2012
Rated 5 out of 5 by Marg Choose to stay here
If you are planning to stay in this area, choose this hotel. I travel often and had an opportunity to visit many hotels in Calgary. I found this one to the best in Calgary West. Clean, comfortable beds, lots of towels and many improvements in the restaurant.
September 16, 2012
Rated 5 out of 5 by 2012Arthur Olympic view
the hotel is conveniently located on the west edge of Calgary.
Excellent staff/beautiful facility.
October 12, 2013
Rated 5 out of 5 by ryan2221 Staff was very friendly and welcoming
We stayed as a family and the hotel was able to accommodate are last minute request to have an adjoining room. This allowed us to be closer to each other and not disturb other guests, as we had small children running between the two rooms.
December 28, 2012
Rated 3 out of 5 by Jay100 Where is my Folio?
I was told the hotel system was shutdown, so i didnt get the Folio when i checked out, the staff asked me to leave my email(SPG profile has my email too). but nobody at all contact me and send me the statement. what kinda of service?????
March 15, 2013
Rated 5 out of 5 by Maria08 Calgary Stay
Our stay at the FPS in Calgary opposite the COP was fantastic. The hotel is beautiful, very new and modern. The rooms are spacious and clean and very comfortable. Staff were able to answer my questions and made our stay very enjoyable.
April 1, 2013
Rated 2 out of 5 by JEE2011 disapointed
-Mattress need to changed.
-Furniture probably same as the Olympics period.
-Maid threw away my receipts for my expenses account. Front desk just said "sorry" without trying to compensate my loss.
-Changed hotel for the rest of my stay.
December 12, 2011
Rated 4 out of 5 by October1 Great place to stay.
Great place to stay. Signage to restaurant needed. Friendly staff. Excellent Spa!
October 9, 2013
Rated 4 out of 5 by Andy52 Very nice hotel with comfortable amenities
I found the room to be clean and comfortable. The staff were very courteous and went the "extra mile" to make my stay an enjoyable one. The view of the ski hill from my room was lovely and I would certainly stay here again.
December 18, 2012
Rated 5 out of 5 by natsmo Sheraton Four Points is a great value
We booked our room very last minute and were delighted that the hotel could accommodate us. Fantastic help from Luke at SPG as well as the front desk staff at the hotel. Pleased with all the amenities and service provided.
August 31, 2012