Rated 5 out of 5 by natsmo Sheraton Four Points is a great value
We booked our room very last minute and were delighted that the hotel could accommodate us. Fantastic help from Luke at SPG as well as the front desk staff at the hotel. Pleased with all the amenities and service provided.
August 31, 2012
Rated 3 out of 5 by Barb54 Some things problematic
Chair at work desk was lopsided. Goods in tuck. Shop outrageously priced as was room service. - food cold- one of front desk staff at front desk not very helpful. Internet "iffy" frequently "dropped" while I was working
October 19, 2012
Rated 5 out of 5 by halfdime my stay
This hotel was perfect for me because I was heading west. Room was excellent. The restaurant attached to the hotel was excellent. The staff was very friendly I would definitely stay at this hotel again
June 29, 2013
Rated 2 out of 5 by Randy60 Not so good
Moths in the shower curtains and general overall uncleanliness. Wedding facilities (reception) were extremely good and meal was outstanding. Meal not so good in the breakfast buffet.
August 5, 2013
Rated 4 out of 5 by Harry75 Love the location
Stayed at this hotel twice now and my wife and I love it. The rooms are clean and very comfortable. Thanks for the free water. Bedding is comfortable and just right for my wife who is always cold in other hotels.
October 11, 2012
Rated 4 out of 5 by Featherlite Nice Hotel That Surpassed my expectation
Staff were very accomodating with our parking as we had a 43' Diesel Motorhome to park. Great product offerings for this size hotel. Spa, Pool, Water Slide and Ricks Steakhouse! That was a surprise. Great food
April 18, 2012
Rated 4 out of 5 by NinjaW78 Four Points, Calgary West
Major refurbishment appears to have been carried out since my last stay in 2002, and I'm pleased to say that it has been worth while, the overall stay was pleasant, and I shall be returning next year
November 28, 2012
Rated 3 out of 5 by LC9653 Good value in a hotel stay!
Helpful staff; good food, lounge and recreational amenities; hotel was clean and rooms were a good value. Convenient location and a variety of useful amenities nearby.
July 30, 2013
Rated 4 out of 5 by Cocoa916 Comfortable hotel
Comfortable hotel on the west side of Calgary.
September 27, 2013
Rated 1 out of 5 by Disappointed8765 NotHappy123
Overpriced for value. No wifi signal in room. Called to report, but still no improvement. Toilet would not shut off after flush, ran all night.
August 13, 2013
Rated 5 out of 5 by Beachguru Great hotel with excellent staff
My family felt very well taken care of here. The waterslide and pool were great. Staff went out of their way to meet our needs. The new restaurant looks great and the food is excellent.
January 8, 2013
Rated 4 out of 5 by RK2013 No breakfast
Having spent $ 140+ bucks, it is unfortunate that complementary breakfast is not provided. We either have to spend $ 40 per head at the restaurant attached or go out to have breakfast.
January 17, 2013
Rated 5 out of 5 by Snowing2012 Great experience
I have only stayed in this hotel twice, but each time my husband and I were upgraded ( for different reasons). The accommmodations were more than pleasant and satisfactory.
June 10, 2013
Rated 5 out of 5 by classy Comfort, style and friendly staff
The hotel has done some amazing updates. The room was comfortable, modern and clean. Have stayed here several times and was pleasantly surprised at the updates. Friendly staff.
November 14, 2012
Rated 5 out of 5 by Janet55 Very comfortable hotel
This hotel exceeded our expectations in terms of comfort, quality and friendliness of staff. We would recommend this hotel in a heartbeat.
August 7, 2013
Rated 5 out of 5 by jaycos2003 Very Clean
location could not be better for us. The service was impeccable, the rooms were clean and very large, the staff was very friendly and helpful, and the location was supreme. ..
January 3, 2013
Rated 5 out of 5 by dizzyjiggy Always excellent
The hotel staff exceeds my expectations every week. Now I get my overnight toiletry bag delivered to my room before I even show up! Now that is excellent customer service.
March 20, 2013
Rated 5 out of 5 by md0098 Fantastic stay
All the staff I dealt with were friendly and efficient, the room was clean, and nicely renovated, and the beds are wonderful. I would love to have stayed another night.
December 10, 2012
Rated 5 out of 5 by Canada250 Great views, clean and modern hotel
The welcome was excellent and friendly and immediate recognition for being SPG. The room was clean, updated and well equiped with a beautiful view of the ski hill.
February 5, 2013
Rated 5 out of 5 by Rosie65 Fabulous
Beautiful hotel,reasonable rates, great location. We checked in April 4th at 4pm, did not get names of front desk young lady and gentleman but they were awesome.
April 9, 2013
Rated 5 out of 5 by SheilaT2 Wow!
Beautiful Hotel, warm welcome and smiles from everyone, room was immaculate and clean.
September 1, 2013
Rated 5 out of 5 by westin good value
nice hotel. the free internet and business desk were very useful.
not sure why it calls itself an airport hotel when the airport is a $65 cab ride away.
May 29, 2013
Rated 4 out of 5 by JoeyG Business Travelers beware
This is a nice hotel for attending winter events at the Olympic Center. It is a little out of the way for business travelers and the wifi was not reliable.
August 27, 2012
Rated 5 out of 5 by skier208 Great wedding hotel
Big group of us, really welcomed by the hotel and accommodated our requests. Nice upgrade to a king suite as a Starwood guest. Late checkout too. Thanks!
March 5, 2013
Rated 5 out of 5 by Adrian2611 Quick Nice Calgary getaway
Hotel was well kept but the best part is the pool and slide which my family greatly enjoyed. The jacuzzi tub was nice feature as well.
July 3, 2013
Rated 5 out of 5 by Murray Calgary West Four Points
The hotel exceeded my expectations. The room was extremely comfortable, very quiet and, with the benefit of free parking, the value cannot be beat.
June 8, 2012
Rated 5 out of 5 by Skates Very good hotel
Our stay was very comfortable, and the staff made us feel welcome.
August 29, 2013
Rated 5 out of 5 by maSask Very nice
Very nice hotel, courteous staff,awesome room, the pool and restaurant were also great!
August 10, 2013
Rated 4 out of 5 by kelowna635 kelowna635
Stayed 8 nites, great place, excellent staff, would stay there again. Kudos to Brad @ front desk, amazing employee.
July 2, 2013
Rated 2 out of 5 by brennan The hospitality was very poor
The hotel itself was very lovely, great location and the rooms were spacious. But the staff however were very unfriendly. Every morning we passed by the girls at the front desk and were greeted with frowns instead of a smile. We then said good morning and got a shocked attitude as if this was not okay. I believe the front desk staff should be friendly as they are the first thing you witness at a hotel.
As for the cleanliness, our rooms were fine, but we witnessed dishes left in the hall way from the room across from ours that were left there over night and were still there when we arrived back later that evening. That means that wither no one passed that hallway in over 24 hours, or no one cared enough to pick up the dishes as they passed.
One last thing, we decided to eat at the restaurant on our first day and we were quite disappointed. Not one person met us at the front to seat us so we had to find a staff member ourselves as the sing said please wait to be seated. Once we were seated in the lounge area by the bar we waited over 10 minutes with no one coming to serve us. We ended up leaning and eating across the street instead.
We gave the restaurant another try on our last morning for breakfast and again were disappointed at the service. It took most of our meals to get our coffee and juice. Even asking for a glass of water took over 15 minutes. I believe that if you are paying that much for breakfast the service should not come after you have eaten your meal.
October 15, 2013