Rated 3 out of 5 by Disappointed2014 Disappointing
Bed was very uncomfortable, had a back ache for 2 days. Breakfast buffet was brutal, cold and dried out food. Jetted tub was small. However, staff was exellent and friendly. Hotel amenities were also excellent...pool etc. But theses are not enough to ever stay there again.
January 4, 2014
Rated 4 out of 5 by SABO Good stay
Like most trips, I am pretty much at the hotel to sleep and shower so I did not get to take in much of the hotel. The $1 breakfast meal at the adjoining restaurant was fantastic and I would have loved to have tried out the water slide if I'd had time. I do plan on returning to visit Calgary again, and when I do, I plan on staying here.
March 7, 2013
Rated 4 out of 5 by Bigoil42 Great experience
This hotel was as good as any down town
Calgary. If you want to stay on the west side this hotel would be a best choice.
If your business is down town the shuttle service to down town is a good price and great service. Food was great, front counter staff very helpful and room was modern.
I would highly recommend staying at this hotel.
October 1, 2012
Rated 3 out of 5 by Maxdad Calgary Four Points Olympic Park
Room had thin walls and heater cover was falling off, thermastat was mounted on wall crooked and barely readable, dust under the table at head of bed. Staff were nice enough to put me in a room away from other guests to deal with the thin walls. Service was very freindly and accomadating but food service was also slow to bring bill.
April 17, 2013
Rated 5 out of 5 by MS13 Great Hotel
My daughter-in-law and my two grandkids had a great stay in this hotel. As well, we had my 4 other grandsons come to use the pool, slide and hot tub. All the kids and adults had a great time because of the restaurant and facilities and the friendliness of all the staff. We can't wait to go back. Thanks for the GREAT MEMORIES!
March 30, 2013
Rated 4 out of 5 by dizzyjiggy Good customer service
I was in the process of checking in and realized I didn't book a reservation. I could have been left hotel-less but Brad and Stew were awesome in accommodating me a room for Mon - Thurs stay. While they were excellent, haven't been upgraded in the last 3 stays but can't complain because I had a roof over my head! Thank you!
December 18, 2012
Rated 4 out of 5 by Skater Hotel Location and features
This hotel has an excellent location for access to the mountains and Canada Olympic Park or the Edge school. Our service was excellent and the Rics Grill in the hotel means a great meal for in room dining or restaurant. Thoroughly enjoyed my stay and surprisingly quiet considering it is adjacent to the highway
March 25, 2013
Rated 5 out of 5 by sparky7709 one of the best!
rare to see a hotel that truly has thought of everything. rooms are well appointed and amenities provided are terrific. having a first class restaurant like ric's grill attached is a huge plus! staff are wonderful and very helpful - this is now going to be our "go to" hotel when in Calgary.
November 4, 2013
Rated 4 out of 5 by Redscubby Hotel newly updated
The hotel is good value with nice large rooms. The bathroom needs review since "rain"shower does not work and there is no place in shower for soap, shampoo or place to hang towels. The room we had was a bit strange with jacuzi tub in main bedroom! Hot tub tempertaure extreme and not possible to be used.
November 17, 2012
Rated 4 out of 5 by Snowing2012 Very comfortable beds!
Our room had some plumbing problems which were immediately addressed. We were then assigned to new room - with free upgrade, due to the plumbing issues.
There was a problem with noisy guests during the night in the hallway. One they went to their rooms, the noise factor disappeared.
March 7, 2013
Rated 4 out of 5 by SEKCali Great Restaurant
The hotel itself is a typical Four Points. If you get s newly renovated room, they are much nicer. The hotel is way out on the West side of town, so just keep that in mind. Great newly renovated restaurant with great food. Didn't use it, but they have a nice pool and water slide indoors.
November 2, 2012
Rated 5 out of 5 The staff was amazing
We had a late arrival, well beyond midnight. The staff was warm and efficient and went out of their way to ensure they would get us anything we required. The placement of our room within the hotel was fabulous as we were protected from the early risers. Thank you Thank you Thank you.
May 29, 2013
Rated 5 out of 5 by Manitoba71 Travelling Comfort
After driving many kilometers on our vacation it was a nice treat to stay at the comfortable and clean Four Points by Sheraton in Calgary West. I was surprised that it was affordable given the high end look of the exterior and the check in and friendliness of the staff was very nice.
August 28, 2012
Rated 5 out of 5 by bobjune Received excellent suite upgrade in presidential suite
We prepaid for our stay in February 2013 and used our free suite upgrade (platinum level). Hotel upgraded us to presidential suite which was a very nice surprise. Also used our amenity points for excellent breakfast buffet. Great hotel close to Banff highway and reasonable prices.
February 10, 2013
Rated 4 out of 5 by heweydewey very comfortable beds
-beds were great
-good location to access banff
no bottle opener available( staff suggested to bring my beer to the front desk to have opened?) apparently issues with receiving the bottle opener back...maybe have some for sale in the convenience store if not willing to provide
August 27, 2012
Rated 3 out of 5 by Cheryl2583 Noisy
Wish they had told me that there was a bunch of hockey kids staying the night that we were. Very noisy in the hallway. Now I know why there are ear plugs avaiable. Breakfast at Rick's was also NOT worth the $15, very dissapointed for the price of everything.
October 21, 2013
Rated 4 out of 5 by Canmorebuzz Ninth time at this hotel this year - was a great stay
I stay at this hotel regularly and find it convenient and comfortable. It meets all of our needs including wi-fi access as a nice breakfast available A large part of hte hotel has been recently renovated and it is really nice with big flat screen tvs and a modern feel.
December 25, 2011
Rated 5 out of 5 by Peg13 Great hotel!!
The staff updated my SPG account and reserved a taxi for travel to my meeting. They were friendly and efficient. The room was clean and well decorated with a very comfortable bed with great sheets and comforter. Food in restaurant was excellent for lunch and dinner.
May 15, 2013
Rated 4 out of 5 by Twoformtg Good spot if that location works for you.
Very nice room. Loved the heated bathroom floor and shower water pressure was fabulous. Unfortunately the clock did not "spring forward" so I woke up an hour late to get ready for my meeting. It also would be nice were there a mirror somewhere outside the bathroom.
May 7, 2013
Rated 4 out of 5 by 9FingerSteve Polar Bear Pool
Part of our reason for choosing this hotel, besides the location, was the pool and water slide. Our daughter aged 8 went swimming and after 15 minutes her teeth were chattering, the water was so cold. Because of her skin, she cannot go into the hot-tub to warm up.
January 15, 2013
Rated 4 out of 5 by Will21 This hotel is good for families
I am always impressed with the hotel because of the waterslide and the location of the hotel. It is away from the downtown and heavy congested areas. Having Ric`s Grill in the last couple of years has been a good addition too. The food is great.
October 29, 2013
Rated 4 out of 5 by Canmorebuzz My favorite place to stay in Calgary
As always our stay at the Four Points Calgary West was great.
The staff greeted me with a smile and they always remember me.
The recently renovated room is really nice, comfortable with flat screen TVs and updated decor. The bathrooms are clean and functional.
April 29, 2012
Rated 5 out of 5 by Marg Choose to stay here
If you are planning to stay in this area, choose this hotel. I travel often and had an opportunity to visit many hotels in Calgary. I found this one to the best in Calgary West. Clean, comfortable beds, lots of towels and many improvements in the restaurant.
September 16, 2012
Rated 3 out of 5 by Laurie10 Noisy stay
Comfortable hotel with friendly staff, but the music playing constantly in the lobby and restaurant was from a poor sound system and music selection had that bang, bang, bang beat to it. That was only outdone by the traffic noise outside of balcony.
September 1, 2013
Rated 5 out of 5 by Harleyx Another great stay
We have stayed here before, and FPS Calgary west just keeps getting better.
Very clean, rooms are nice and roomy, staff is very helpful, and the addition of Ric's Grill is great.
As I stay in hotels every week, I will be back on each trip to Calgary.
August 22, 2013
Rated 5 out of 5 by Unimpressed2 Excellent hotel
The Four Points gets a lot of traffic from its proximity to Canada's Olympic Park, and it's clear that the excellence of the athletes who pass through is met by the excellence of the staff and services at this hotel.
November 21, 2013
Rated 2 out of 5 by RSan This hotel is very tired
Staff were very friendly but the hotel is very tired. Also needs work on ventilation - my room reaked of body odour. As the hotel was full my choices were little and with the highway beside my room opening a window was not an option.
October 4, 2013
Rated 5 out of 5 by ryan2221 Staff was very friendly and welcoming
We stayed as a family and the hotel was able to accommodate are last minute request to have an adjoining room. This allowed us to be closer to each other and not disturb other guests, as we had small children running between the two rooms.
December 28, 2012
Rated 3 out of 5 by Jay100 Where is my Folio?
I was told the hotel system was shutdown, so i didnt get the Folio when i checked out, the staff asked me to leave my email(SPG profile has my email too). but nobody at all contact me and send me the statement. what kinda of service?????
March 15, 2013
Rated 4 out of 5 by Hubb Well located
This hotel was well located for both our business meeting in the Calgary area and our golf day in Banff. The staff was friendly and accommodating and the rooms were clean and well set up with a separate living room which was nice.
September 13, 2013