Rated 5 out of 5 by ryan2221 Staff was very friendly and welcoming
We stayed as a family and the hotel was able to accommodate are last minute request to have an adjoining room. This allowed us to be closer to each other and not disturb other guests, as we had small children running between the two rooms.
December 28, 2012
Rated 3 out of 5 by Jay100 Where is my Folio?
I was told the hotel system was shutdown, so i didnt get the Folio when i checked out, the staff asked me to leave my email(SPG profile has my email too). but nobody at all contact me and send me the statement. what kinda of service?????
March 15, 2013
Rated 4 out of 5 by Hubb Well located
This hotel was well located for both our business meeting in the Calgary area and our golf day in Banff. The staff was friendly and accommodating and the rooms were clean and well set up with a separate living room which was nice.
September 13, 2013
Rated 2 out of 5 by JEE2011 disapointed
-Mattress need to changed.
-Furniture probably same as the Olympics period.
-Maid threw away my receipts for my expenses account. Front desk just said "sorry" without trying to compensate my loss.
-Changed hotel for the rest of my stay.
December 12, 2011
Rated 5 out of 5 by Maria08 Calgary Stay
Our stay at the FPS in Calgary opposite the COP was fantastic. The hotel is beautiful, very new and modern. The rooms are spacious and clean and very comfortable. Staff were able to answer my questions and made our stay very enjoyable.
April 1, 2013
Rated 5 out of 5 by Star30 Fantastic
My family and I only stayed one night but it was FANTASTIC. Thank you to the amazing staff. We had supper brought to our room and it was so good. Breakfast was also good but a little confused. Will definitely stay here again.
September 10, 2013
Rated 5 out of 5 by Hughsy Made you feel at home
My 11 year old boy and I had a guys trip before he had to go back to school and The Four Points made us feel comfortable and like we were at home in our stay. The amenities are second to none and the staff was very friendly.
August 31, 2013
Rated 4 out of 5 by Andy52 Very nice hotel with comfortable amenities
I found the room to be clean and comfortable. The staff were very courteous and went the "extra mile" to make my stay an enjoyable one. The view of the ski hill from my room was lovely and I would certainly stay here again.
December 18, 2012
Rated 5 out of 5 by natsmo Sheraton Four Points is a great value
We booked our room very last minute and were delighted that the hotel could accommodate us. Fantastic help from Luke at SPG as well as the front desk staff at the hotel. Pleased with all the amenities and service provided.
August 31, 2012
Rated 3 out of 5 by Barb54 Some things problematic
Chair at work desk was lopsided. Goods in tuck. Shop outrageously priced as was room service. - food cold- one of front desk staff at front desk not very helpful. Internet "iffy" frequently "dropped" while I was working
October 19, 2012
Rated 4 out of 5 by Harry75 Love the location
Stayed at this hotel twice now and my wife and I love it. The rooms are clean and very comfortable. Thanks for the free water. Bedding is comfortable and just right for my wife who is always cold in other hotels.
October 11, 2012
Rated 4 out of 5 by Featherlite Nice Hotel That Surpassed my expectation
Staff were very accomodating with our parking as we had a 43' Diesel Motorhome to park. Great product offerings for this size hotel. Spa, Pool, Water Slide and Ricks Steakhouse! That was a surprise. Great food
April 18, 2012
Rated 5 out of 5 by halfdime my stay
This hotel was perfect for me because I was heading west. Room was excellent. The restaurant attached to the hotel was excellent. The staff was very friendly I would definitely stay at this hotel again
June 29, 2013
Rated 5 out of 5 by Patrick54 Outstanding Hotel and Staff
I've stayed here many times and continue to be impressed by the excellent facilities and staff. Folks here work very hard to make your stay pleasurable!
December 2, 2013
Rated 4 out of 5 by NinjaW78 Four Points, Calgary West
Major refurbishment appears to have been carried out since my last stay in 2002, and I'm pleased to say that it has been worth while, the overall stay was pleasant, and I shall be returning next year
November 28, 2012
Rated 3 out of 5 by nmsc like free parking, renovated rooms
sport teams with noisy kids and adults somewhat lower our ability to get good quiet rest in the evening there, that spoils our expectation of it being a wonderful hotel before.
October 24, 2013
Rated 5 out of 5 by D1977 Excellent Hotel
This hotel exceeded all expectations, it was comfortable, clean and staff is super friendly. The restaurant has great food and service.
December 4, 2013
Rated 5 out of 5 by Beachguru Great hotel with excellent staff
My family felt very well taken care of here. The waterslide and pool were great. Staff went out of their way to meet our needs. The new restaurant looks great and the food is excellent.
January 8, 2013
Rated 2 out of 5 by Randy60 Not so good
Moths in the shower curtains and general overall uncleanliness. Wedding facilities (reception) were extremely good and meal was outstanding. Meal not so good in the breakfast buffet.
August 5, 2013
Rated 4 out of 5 by RK2013 No breakfast
Having spent $ 140+ bucks, it is unfortunate that complementary breakfast is not provided. We either have to spend $ 40 per head at the restaurant attached or go out to have breakfast.
January 17, 2013
Rated 5 out of 5 by Almo1234 Excellent Experience
Everyone was pleasant. Our room was upgraded. We ate at Ric's Restaurant on the premises. The staff was very helpful and made us welcome. I would definitely recommend the hotel.
August 22, 2013
Rated 5 out of 5 by classy Comfort, style and friendly staff
The hotel has done some amazing updates. The room was comfortable, modern and clean. Have stayed here several times and was pleasantly surprised at the updates. Friendly staff.
November 14, 2012
Rated 5 out of 5 by jaycos2003 Very Clean
location could not be better for us. The service was impeccable, the rooms were clean and very large, the staff was very friendly and helpful, and the location was supreme. ..
January 3, 2013
Rated 5 out of 5 by Snowing2012 Great experience
I have only stayed in this hotel twice, but each time my husband and I were upgraded ( for different reasons). The accommmodations were more than pleasant and satisfactory.
June 10, 2013
Rated 5 out of 5 by dizzyjiggy Always excellent
The hotel staff exceeds my expectations every week. Now I get my overnight toiletry bag delivered to my room before I even show up! Now that is excellent customer service.
March 20, 2013
Rated 3 out of 5 by LC9653 Good value in a hotel stay!
Helpful staff; good food, lounge and recreational amenities; hotel was clean and rooms were a good value. Convenient location and a variety of useful amenities nearby.
July 30, 2013
Rated 5 out of 5 by md0098 Fantastic stay
All the staff I dealt with were friendly and efficient, the room was clean, and nicely renovated, and the beds are wonderful. I would love to have stayed another night.
December 10, 2012
Rated 5 out of 5 by Canada250 Great views, clean and modern hotel
The welcome was excellent and friendly and immediate recognition for being SPG. The room was clean, updated and well equiped with a beautiful view of the ski hill.
February 5, 2013
Rated 5 out of 5 by Rosie65 Fabulous
Beautiful hotel,reasonable rates, great location. We checked in April 4th at 4pm, did not get names of front desk young lady and gentleman but they were awesome.
April 9, 2013
Rated 4 out of 5 by JoeyG Business Travelers beware
This is a nice hotel for attending winter events at the Olympic Center. It is a little out of the way for business travelers and the wifi was not reliable.
August 27, 2012