Rated 5 out of 5 by Manitoba71 Travelling Comfort
After driving many kilometers on our vacation it was a nice treat to stay at the comfortable and clean Four Points by Sheraton in Calgary West. I was surprised that it was affordable given the high end look of the exterior and the check in and friendliness of the staff was very nice.
August 28, 2012
Rated 5 out of 5 The staff was amazing
We had a late arrival, well beyond midnight. The staff was warm and efficient and went out of their way to ensure they would get us anything we required. The placement of our room within the hotel was fabulous as we were protected from the early risers. Thank you Thank you Thank you.
May 29, 2013
Rated 5 out of 5 by bobjune Received excellent suite upgrade in presidential suite
We prepaid for our stay in February 2013 and used our free suite upgrade (platinum level). Hotel upgraded us to presidential suite which was a very nice surprise. Also used our amenity points for excellent breakfast buffet. Great hotel close to Banff highway and reasonable prices.
February 10, 2013
Rated 5 out of 5 by PWB59 Welcome to the Wild Wild West!
Everything else was excellent. Thoroughly enjoyed our visit. Thanks.
Even when the Calgary Police arrived to handle a problem in one of the rooms. Everything was handled professionally. Thanks
August 31, 2014
Rated 4 out of 5 by heweydewey very comfortable beds
-beds were great
-good location to access banff
no bottle opener available( staff suggested to bring my beer to the front desk to have opened?) apparently issues with receiving the bottle opener back...maybe have some for sale in the convenience store if not willing to provide
August 27, 2012
Rated 1 out of 5 by Dia53 Accessible room was not wheelchair accessible
Accessible room did not have adequate space to allow a wheelchair to get around nor did it have appropriate features such as a raised toilet with grab bars and a roll-in shower.
September 6, 2014
Rated 3 out of 5 by Disappointed2014 Disappointing
Bed was very uncomfortable, had a back ache for 2 days. Breakfast buffet was brutal, cold and dried out food. Jetted tub was small. However, staff was exellent and friendly. Hotel amenities were also excellent...pool etc. But theses are not enough to ever stay there again.
January 4, 2014
Rated 5 out of 5 by ustoo Great location
we needed to stay over night for a variety of reasons. For us, the location is perfect and this time especially (May 14 - 15/14) the staff were just so pleasant and accommodating. All our needs were met. We hope all Sheratons are like this one. Thank you so much.
May 17, 2014
Rated 4 out of 5 by Flonet Nice comfotable Hotel
The only issue is that on Sundays there is a Brunch, which was not advertised and when we arrived for the breakfast buffet, a half an hour before the posters in the elevators indicated it would be closed, the breakfast buffet was already completely packed away.
May 27, 2014
Rated 4 out of 5 by Canmorebuzz Ninth time at this hotel this year - was a great stay
I stay at this hotel regularly and find it convenient and comfortable. It meets all of our needs including wi-fi access as a nice breakfast available A large part of hte hotel has been recently renovated and it is really nice with big flat screen tvs and a modern feel.
December 25, 2011
Rated 5 out of 5 by Peg13 Great hotel!!
The staff updated my SPG account and reserved a taxi for travel to my meeting. They were friendly and efficient. The room was clean and well decorated with a very comfortable bed with great sheets and comforter. Food in restaurant was excellent for lunch and dinner.
May 15, 2013
Rated 4 out of 5 by peony very accommodating
..Very attentive/accommodating front desk staff...always very welcoming. All staff friendly/professional and helpful. ...Would definitely recommend this establishment. We chose it for location but it's much more than that.
August 3, 2014
Rated 4 out of 5 by Twoformtg Good spot if that location works for you.
Very nice room. Loved the heated bathroom floor and shower water pressure was fabulous. Unfortunately the clock did not "spring forward" so I woke up an hour late to get ready for my meeting. It also would be nice were there a mirror somewhere outside the bathroom.
May 7, 2013
Rated 4 out of 5 by 9FingerSteve Polar Bear Pool
Part of our reason for choosing this hotel, besides the location, was the pool and water slide. Our daughter aged 8 went swimming and after 15 minutes her teeth were chattering, the water was so cold. Because of her skin, she cannot go into the hot-tub to warm up.
January 15, 2013
Rated 4 out of 5 by Canmorebuzz My favorite place to stay in Calgary
As always our stay at the Four Points Calgary West was great.
The staff greeted me with a smile and they always remember me.
The recently renovated room is really nice, comfortable with flat screen TVs and updated decor. The bathrooms are clean and functional.
April 29, 2012
Rated 3 out of 5 by Cheryl2583 Noisy
Wish they had told me that there was a bunch of hockey kids staying the night that we were. Very noisy in the hallway. Now I know why there are ear plugs avaiable. Breakfast at Rick's was also NOT worth the $15, very dissapointed for the price of everything.
October 21, 2013
Rated 5 out of 5 by Marg Choose to stay here
If you are planning to stay in this area, choose this hotel. I travel often and had an opportunity to visit many hotels in Calgary. I found this one to the best in Calgary West. Clean, comfortable beds, lots of towels and many improvements in the restaurant.
September 16, 2012
Rated 5 out of 5 by Dodge09 This is a great NW. hotel
Upon arrival I was upgraded to a queen suite, Nice. Desk people were very helpful when I needed to find a particular store.
September 11, 2014
Rated 5 out of 5 by Harleyx Another great stay
We have stayed here before, and FPS Calgary west just keeps getting better.
Very clean, rooms are nice and roomy, staff is very helpful, and the addition of Ric's Grill is great.
As I stay in hotels every week, I will be back on each trip to Calgary.
August 22, 2013
Rated 3 out of 5 by Laurie10 Noisy stay
Comfortable hotel with friendly staff, but the music playing constantly in the lobby and restaurant was from a poor sound system and music selection had that bang, bang, bang beat to it. That was only outdone by the traffic noise outside of balcony.
September 1, 2013
Rated 4 out of 5 by Will21 This hotel is good for families
I am always impressed with the hotel because of the waterslide and the location of the hotel. It is away from the downtown and heavy congested areas. Having Ric`s Grill in the last couple of years has been a good addition too. The food is great.
October 29, 2013
Rated 5 out of 5 by ryan2221 Staff was very friendly and welcoming
We stayed as a family and the hotel was able to accommodate are last minute request to have an adjoining room. This allowed us to be closer to each other and not disturb other guests, as we had small children running between the two rooms.
December 28, 2012
Rated 3 out of 5 by Jay100 Where is my Folio?
I was told the hotel system was shutdown, so i didnt get the Folio when i checked out, the staff asked me to leave my email(SPG profile has my email too). but nobody at all contact me and send me the statement. what kinda of service?????
March 15, 2013
Rated 2 out of 5 by JEE2011 disapointed
-Mattress need to changed.
-Furniture probably same as the Olympics period.
-Maid threw away my receipts for my expenses account. Front desk just said "sorry" without trying to compensate my loss.
-Changed hotel for the rest of my stay.
December 12, 2011
Rated 5 out of 5 by Maria08 Calgary Stay
Our stay at the FPS in Calgary opposite the COP was fantastic. The hotel is beautiful, very new and modern. The rooms are spacious and clean and very comfortable. Staff were able to answer my questions and made our stay very enjoyable.
April 1, 2013
Rated 2 out of 5 by RSan This hotel is very tired
Staff were very friendly but the hotel is very tired. Also needs work on ventilation - my room reaked of body odour. As the hotel was full my choices were little and with the highway beside my room opening a window was not an option.
October 4, 2013
Rated 3 out of 5 by LC9653 Good value for a comfortable stay
Hotel was conveniently located and had nearby amenities for food, gas, etc. Room was clean and spacious with a comfortable bed, lots of desk space and free wi-fi.
Could use more wall and door insulation to reduce neighbour noise.
January 23, 2014
Rated 4 out of 5 by Hubb Well located
This hotel was well located for both our business meeting in the Calgary area and our golf day in Banff. The staff was friendly and accommodating and the rooms were clean and well set up with a separate living room which was nice.
September 13, 2013
Rated 5 out of 5 by Heretothere Travelling
Travelling across Canada we stopped at many hotels. Sheraton Calgary West was clean, friendly, had many amenities and was close to our destination, Calgary Olympic Park.
August 8, 2014
Rated 5 out of 5 by Fsjmike Another Stay
Two more nights at the Four Points Calgary West. As usual, staff greeted me with respect and friendliness, welcoming me back. Try the suite 216! This is a great hotel.
August 9, 2014